As a Florida resident, I know that weather events can adversely affect me for extended periods. This generator allows me, along with my pets. to stay safe and comfortable until power is restored. In addition, the control panel is user friendly and it is easy to check the oil status when called for.

Recently installed 22K generator on new residential construction and finalized hookup with electrician and plumber on July 1. When I asked if they were going to get it set up they both said they just install their part and said to call Generac. I called customer support this morning, July 2 and when I told this wonderful lady what I needed, she said we can do this over the phone. We registered the unit and she was very professional in getting the information and where to find it. I then went outside to the generator and she walked me thru the set up in a matter of minutes. She then reminded me if I need anything else, we're here for you 24/7. What a great experience and greater customer service. Hats off to Generac for this outstanding customer service representative.

Size of product is really nice and very streamlined for the area of placement. Really quiet when running and very high quality! Added benefit of WiFi connection is important so that any problems are easily known. Weekly test is a plus!! Very pleased with our generator and a great value too!

The generac has great features from what I am told. Unfortunately, since I have had it installed and gas tank filled I haven’t been able to use. When they came to actually turn it on, after we got the gas, the fan would not come on. So although we have it and it’s completely installed, we can’t use it. Apparently this is a common factor defect. Which if it is then generac should of had these pull or at least the parts on immediate stand by vs us having yo wait 2-3 weeks for the replacement fan. The machine cost too much for that type of error in something that’s brand NEW!

We are so happy we purchased our generator. Many neighbors were buying the Guardian Series Generac generator and raving about it. We now don't have to worry when the power goes out to not have our house air conditioned or our refrigerator not working. We love how we can monitor it from the app and see when it comes on when we are not home. No regrets and we highly recommend to have this Generac product installed in your home!

We recently had the Generac 22kw installed. We are very pleased with the looks and quality of the Generac. We did shop around and felt it was the best product available. We also liked that we were able to buy the optional Generac pad, made especially for the the Generac, to keep it level. It runs very quiet considering it is an engine. We like that it starts up once a week to keep it in good running condition. With a member of the household having health issues it is wonderful not to have to worry about not having power. The installers were great and we like being on the e-mail list for more information. We referred the Generac to a friend and they also purchased one.

As usual Generac has a very good if not great product. I installed and did the setup myself. Everything was straight forward except the activation of the unit via wifi and the web. A good option would be a way to input the code on the control panel. I am not inexperienced with computers, internet, or smart phones either.

The startup worked perfectly. I feel that the reliability of the brand is sufficient for me to have peace of mind knowing that my 93 yr old mom will not have to be uprooted with a power loss. The WiFi capability will keep me informed unlike my AC unit just sits there.

Documentation received with unit doesn't match what you see on the screen on the control panel. Documentation doesn't match the online app downloading and setup process. Setup for the app is pure mystery. Something about choosing built-in WiFi, WiFi access point, or LTE. No explanation of what to choose. In the end, once I got connected there were no useful features that would require online connectivity unless I paid $50-$60 per year and even then, nothing essential to operating this thing.

I recently had a Generac 22Kw installed by Roys Generators, in the Wilmington NC area. Roy is an authorized Generac installer and Service professional who did what he said he would, met his commitments, and is very knowledgeable and experienced in all aspects of the generator and its installation. He performed a full turn key installation and bet out the pricing of all others I had received quotes from. He also provides service support on the generator. I would recommend him.