Power outages that last days and sometimes weeks are a regular occurrence during storms in my area. I live alone, and dealing with the most recent outage, convinced me I was getting too old to carry on without the help of an automatic generator. I am pleased with the product & the entire process, site visit, installation, etc. went very smoothly. Having a whole house Generac is a terrific relief, & gives me great peace of mind going forward.

With hurricane season approaching, we now have peace of mind if we lose our electricity. So far we have had this for one day, so I can's say if it will operate as promised, but so far we are happy with this product. Service and installation was excellent.

Installation of a 24,000 KW Generac standby home generator was completed today. Generac and NewGen made this a very satisfying experience. The Generac appears to be a quality built unit. The included seven year warranty is a welcomed feature. NewGen Electric performed a flawless installation. The overall experience was gratifying.

I have a 22,000-Watt (LP)/19,500-Watt (NG) Air Cooled Standby Generator with Whole House 200 Amp Automatic Transfer Switch. Bought for new retirement home here in East Texas in Sept 2018. It has been the best investment I could have made as this area has frequent power outages. It tests itself every week or so and on the several occasions that we lost power, it ran as desired and provided all of the electric power we needed, including my dry heat sauna and hot tub lol. My house has propane for stove and tankless water heater. The unit had to be modified for propane versus LP. Other than that, no issues and would highly recommend. Just make sure you but a unit to cover your expected load nees....best of luck.

Mike S. in Washington MI My 22kW whole house generator was installed in September, 2016. I live in an area where the power goes out from time to time. We have a well and with my travel schedule our Generac generator provides me peace of mind they will never be out of power. I would highly recommend this product. The local installing contractor did an excellent job in coordinating all aspects of the project from estimate through final inspection. This was one major project that went very smooth.

We purchased our generator from Gentech, in Ottawa. The team from Gentech did excellent work, the unit looks really good, and it was placed on a custom concrete slab. We haven't had an outage yet, but it does "wake up" every week, runs for 5 minutes, then shuts off. The office staff at Gentech are also a pleasure to deal with. Sheena and Jim.

This product is exactly what I wanted and powers my whole house. I had thought about a stand by generator for years and I'm glad I did it. The dealer was knowledgeable, the installers were great and efficient. If I had to do this again I would. I have recommended GENERAC to a friend and he is getting his installed on the 19th of January.

We just had a category one tornado rip through our town on 8/10/20 and our power was out for 50 hours. Our 20KW unit ran our whole house flawlessly the whole time. I can’t tell you how much having this unit installed 18 months ago has meant to us. Several of our neighbors are all putting one in now after seeing ours perform!

Dealer did an excellent job installing generator, linking together two transfer switches due to two CB panels, and balancing CB panel loads. Had to dig two trenches due to location of LP tank and service entrance with respect to generator location. Connections and startup were normal. Only problems encountered were delay in obtaining generator delivery from factory and weather due to hurricanes Harvey and Irma. Generator picked up whole house load with no problem. Ran weekly self test today right on schedule.

It is so nice not to have to worry about going outside to hook up a portable generator. Due to a neurological condition, it is very hard/impossible for me to pull start a generator. Now I don’t have to worry about it. The power goes out and the Generac starts all by itself! Love it!