22KW generator installed two months ago. Working perfectly. in fact two days ago the power went out and the generator came up and supplied power immediately. About an hour later power was restored and generator shut down. Shortly thereafter it started again for its weekly test run. We are very happy with this generator.

We were impressed with how everything was handled from the quote to the installation. Generac arranged for 2 quotes. One was by phone and the other was by an actual visit. The phone quote was done by Countryside Electric and we chose them. Although we did not understand how a quote could be done in this way, GI had almost all of the necessary information from searches he did on line. Our biggest problem was that the gas and electric are on opposite sides of the house. GI arranged for his subcontractor to make an actual on site visit so an accurate quote could be made. Matt from Doc Thompson Plumbing did the on site visit and he decided that it would be easiest and most cost efficient to run a dedicated gas line through the house instead of outside. All of the connections are outside. Only the gas line runs through the basement. When it was time for the installation, it was done by Nick and John. They were knowledgeable, polite, and seemed to be very efficient. Brian was here with his helper Dustin on the same day and they also did a very good job with the plumbing. All of the people involved were concerned with doing the job correctly and making it look professional. Although we haven't had a power failure yet, the generator does run once a week for 5 minutes and everything seems to be working correctly. We were very impressed with all of the people involved including Eric and the other office staff that we have talked to. I would recommend a Generac generator and Countryside Electric.

The generator has come on with every power outage, and worked as expected. But on one occasion, after it turned off the red light came on. The code had to do with the engine rpm's, I read the manual and fixed the problem. Had we not been home and the power went out again the generator would have failed. We purchased this generator for insurance in case the power goes out, now there is always the concern, will it fail again.

Didn't expect this unit to be able to run both A/C units plus the rest of the house, but it can as long as they both don't try to start at the same instant. More than I expected. I also like the mobile link as we are away a lot. Good to know the unit has exercised and that if there are any problems, the dealer gets an email and knows a repair is needed.

My wife and I purchased our house a little over three years ago. Ever since we moved in and having our first power outage, I stated to my wife that I wanted a whole house generator for piece of mind and not having to worry about food spoilage or freezing. My wife fought me on this just a tad, but finally when I presented all the benefits of having a whole house generator, she gave me the green light to move forward with the project. I did some internet research and asking friends/family which generator they had or recommended. The majority of them highly recommended Generac and I went to their website and filled out a free quote inquiry. Within a couple days I had a contractor (CME Electric) contact me and they were superb. The contractor was friendly, funny, knowledgeable, and was always and I mean ALWAYS on time. We had great communication throughout the entire process, and I highly recommend them to everyone. I am extremely satisfied with this purchase and I have convinced my two older brother to purchase generators for their houses and I highly recommend Generac!

I just had this model installed. Lohrum Electrical in Greensburg, IN had it up and running with the whole house transfer switch in about 4 or 5 hours. Much faster than I anticipated and with excellent quality workmanship. We have had several power outages in the past, some that lasted for several days, and have lost a lot of food in our freezers and refrigerator. We now have the peace of mind that that will never happen again.

The generac has great features from what I am told. Unfortunately, since I have had it installed and gas tank filled I haven’t been able to use. When they came to actually turn it on, after we got the gas, the fan would not come on. So although we have it and it’s completely installed, we can’t use it. Apparently this is a common factor defect. Which if it is then generac should of had these pull or at least the parts on immediate stand by vs us having yo wait 2-3 weeks for the replacement fan. The machine cost too much for that type of error in something that’s brand NEW!

My First Generac was a portable 5500K, which I used for 15 Years, I gave it to my Daughter and Son in law who are still using it when a power outage occurs. I graduated to a Generac 22K whole house with automatic transfer switch. It uses my house natural gas for fuel. Works as advertised, comes on within 8 seconds after loss of utility power, and then without delay or interruption, transfers back to utility power when it is restored. I am notified by email and instant message regardless of where I am located, when my generator is running or may need maintenance. No worries when I am gone for three months in Florida. It is programed to run / exercise each month, and I manually run it with a heavy load, 4 to 6 thousand Watts quarterly ie: oven, air conditioner, refrigerator, lots of lights. This is the best insurance I have ever purchased. Large purchase but great peace of mind. Quality product and great product support.

we purchased the 24KW system for our home. we have well system,AC, along with multiple applying needs in country setting. BRE Electric sold and installed our unit at the best possible price, and they were very prompt in installing our unit once all inspections were performed. BRE Electric was a great contractor to work with and highly recommend them as an installer for your generator needs.

I have been contenplating either solar or generator for a while now. I got an estimate for both and decided for the generac because of the words of other people I know, the looks of the unit, other reviews, and the installing company information. I also have used the installation company for other work in my home and the employees have been professional, polite, courteous, leave a clean work site when completed, and were on time.