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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.7 out of 5 stars
stars
3,832 ratings3,791 reviews
  1. 5 stars84% (3,215)
  2. 4 stars9% (358)
  3. 3 stars3% (108)
  4. 2 stars1% (34)
  5. 1 star3% (117)

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Showing 2,311-2,320 of 3,791 reviews
Dec 10, 2016
Reviewer name: Eds69
5 out of 5 stars
5 out of 5 stars review

Guardian for Szv family

Installation and operation of Guardian +200A was fast and easy to test. The redesigned 22KW unit looks great and code panel is easy to understand. The test startup after fuel line attached was instant start after 2 cranks. 2nd test after install of electric switch over was instant start and had electric flowing in 6 seconds. This will make our home easier to maintain now without worries of weather or Electric company problems delivering needed power. We now can take vacations and not have to worry about electric outages.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Jul 22, 2020
Reviewer name: GKen
5 out of 5 stars
5 out of 5 stars review

Great Product

My full installation was completed today Jul 22nd, and everything functioned properly. The generac system started when the powered was disconnected and was tested twice. I had questions about the WIFI setup and called the support number for help and Jeff, from Generac support, walked me through all the steps and answered all my questions. Great customer support that is friendly and knowledgeable. We now have the peace of mind that when a power outage occurs, even for days, we will have total house power backup.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
May 8, 2022
Reviewer name: Joe
5 out of 5 stars
5 out of 5 stars review

A+ product and excellent installation by Generator Exchange

Ordered the 24KW unit in July of 2021 and finally got it installed in April of 2022 .. long backlog here in Houston post the big freeze in February 2021. Generator Exchange did a fine job with the installation which was a one-day job, post-pouring the mounting concrete slab. Ony hiccup was that the load shedding (SMM)) modules didn't seem to work at first with my 3 AC units. Generator Exchnage swapped them out and then we actually had a briefd power outage the next day, the genertaor kicked in for 10 miniutes, and the units worked flawlessly. Now waiting on the WiFi kit to finish the job.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Jan 31, 2018
Reviewer name: Cece
5 out of 5 stars
5 out of 5 stars review

The automatic transfer switch is great.

We live in a small town farming community. We have had high winds, fire and snow storms that have disrupted our power. The power company is usually pretty prompt getting service back on. The longest we have been without power in the last couple of years is about 9 hours. My husband is now on fully time oxygen and relies on power to run his concentrator. The generator is a safety net but most of all peace of mind for my husband.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
May 1, 2019
Reviewer name: Margaret
5 out of 5 stars
5 out of 5 stars review

Product is amazing!!

I was amazed at how quick this generator is to start up and continue running with the pool pump, a/c, and tv and lights all running. Living in Fla you never know when your going to loose power and now, I will never worry!!! I was also pleased that it was not super loud when running and it seems pretty easy peasy to conduct monthly tests. All and all love the generator and the installers!!

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Dec 17, 2020
Reviewer name: Navydavy
5 out of 5 stars
5 out of 5 stars review

Great replacement!

This 10 kw, 7171, is a great replacement for my 10 year old portable unit. No more pulling cables from the shed 65 feet to the house, and gas cans. Actually looking forward to a power failure. Once everything was assembled installation was about 5 hours. Love it

Review from generac.com
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Jul 27, 2023
Reviewer name: Stephen
2 out of 5 stars
2 out of 5 stars review

Summery

Be ready for a long lead time. You will be reposible for your gas installations, which can get costly. Also prepare that you will pay for your mobile link. So wifi doesn't meen you can monitor your unit. Decibal levels are higher than advertised. Do your research before your purchase. Not what I expected somewhat disappointing.

Review from generac.com
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May 19, 2021
Reviewer name: TimandChris
5 out of 5 stars
5 out of 5 stars review

Great Product - Easy Install

We had Switch Electric, LLC perform the installation. They came highly recommended and I can see why. The installation went flawlessly, their explanation of the system was easy to understand and the product works incredibly well. We typically lose power here in our area at least three to four times per year and were tired of hooking up a manual generator to the house during those windy/rainy times. Thank goodness we now have the peace of mind that it will happen automatically.

Review from generac.com
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Feb 9, 2019
Reviewer name: Bruce
1 out of 5 stars
1 out of 5 stars review

More tie down then running

I purchased this generator 6 months ago and have spent more time down than running. First was the loss of rpm and won't start on a maintenance run and next the one and only time I needed it the transfer switch failed cause the factory did not fully seat the transfer coil cables. Now after I finally get the new transfer switch test it out and then today on maintenance run I get the great 1505 code and will have to wait again for a service call. Another 200 dollars to have someone come out. I hope the power doesn't go out again. Looking back I wish I never went with Generac, do your research.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Feb 2, 2019
Reviewer name: Mike40
5 out of 5 stars
5 out of 5 stars review

Good product, great installation

Have piece of mind when winter storm warnings are predicted; don't want another experience like ice storm of 2009 where we were without power for weeks. Installer did a professional job at installation. Took extra time to install elevated surface so snow drifts won't restrict exhaust during run time. Looks great and runs on time, every time.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426