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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.8 out of 5 stars
stars
3,398 ratings3,357 reviews
  1. 5 stars86% (2,906)
  2. 4 stars9% (310)
  3. 3 stars3% (89)
  4. 2 stars1% (19)
  5. 1 star2% (74)

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Showing 2,301-2,310 of 3,357 reviews
Oct 4, 2017
Ann
5 out of 5 stars review

Peace of mind!!!!

As an elderly lady who lived in the country alone, I wanted a generator that I could count on and would provide me with peace of mind when the electric went out, since we are all electric out where I live. I got that with my Generac. When the electricity goes out, my Generac comes on. In seconds, I have power. I've got my peace of mind. Thank you, Generac!!!

Review from generac.com
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Oct 15, 2020
DCR59
5 out of 5 stars review

All of the features to power our whole house... Great Product!

Southern-Air Residential Services installed our 22KW Back-Up Generator this past summer. They did an outstanding job at a fair price, and in a friendly... professional manner. The product and the installation looks and operates great! We are able to rest easy knowing that we do not have to worry about future power outages or the trouble and inconveniences that accompany them...no matter how long they last.

Review from generac.com
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Jul 26, 2022
Randy
5 out of 5 stars review

Professional & Great Attitude

The crew arrived just like they said they would. Introduced themselves and went straight to work. Great communication between themselves and me. Everything went as planned and they cleaned up after they were all done. Could not even tell anybody was here.Highly recommend this crew to anybody who need service or install. Great team and Company.

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Jul 18, 2017
Karen
5 out of 5 stars review

Very pleased with this product and installers.

I was very impressed by the quality of work these guys performed. They paid very close attention to detail and were very friendly. I would definitely recommend them to a friend or family member. Russell was very patient in answering all our questions leading up to installation,

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Jan 25, 2024
Shellye48
5 out of 5 stars review

Great product, installation & service!

Kudos to Stuller Power Solutions in Hendersonville, NC from start to finish, who I was referred to by a friend & fellow customer. Brian Stuller, the owner came to our home to assess our specific needs, followed by his excellent install team Jeremy & Austin with the final set up/operation by highly experienced Mike who took the time to educate in operation. Highly recommend!

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Oct 11, 2016
Richard
5 out of 5 stars review

Worth the investment!

My wife and I had a Generac 22kw Guardian Series Backup generator installed when we built our home 5 years ago. We haven't really needed for any long period of time until Hurricane Matthew. We were without utility power for two days (very fortunate compared to many). Our Generac kept us fully powered and cool for the entire time!

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Jul 22, 2023
Cezary
1 out of 5 stars review

Finding manual and registration of products

Seams to be a good item, however support stinks. I tried to download manual and spent over half an hour searching for it and came up with nothing. Tried by serial number and by model number. If you want to see complicated, go to Generac web site Do not bother to try to register the generator. Tried to, and after over an hour seeing Processing Please Wait on the screen I gave up

Review from generac.com
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Oct 3, 2014
Yudamann
4 out of 5 stars review

Good product so far

I recently had 22kw unit installed. All is good but have not suffered a power outage yet, only a couple of simulated outages during acceptance testing. It is quieter than expected. I am not happy that remote monitoring is available only thru cell phone connection and not thru wifi. We cannot get cell signal here like many generator users in remote areas. What were their engineers thinking?

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Oct 5, 2021
Brad
3 out of 5 stars review

Started out great, not so good now

Had been in the process to get a 22KW installed and then Ida hit. Power went out Sunday evening about 5:30 on 8/29. We were running the house on a 17.5 KW portable Generac but getting fuel had become an issue. Our dealer texted me the following Thursday AM about 6:30 and asked if we were still without power. I replied yes and they showed up a couple of hours later to install the unit. 5 hours later we were up and running. Everything went well until Sat AM when the unit shut down. I went to check it and the enclosure was full of oil that had leaked out of somewhere. I refilled it and got it running but it continued loosing oil. We got power back on Sunday evening. Unit now goes into over start shut down. Dealer came and did the first service but the unit still will not start and run. We suspect it has a bad circuit board so am waiting on that so we can get it started to find out where the oil is coming from. We suspect it is a rear seal since oil is coming from the exhaust end. Service tech also noted metal shavings in the oil. Bottom line is we are still without standby protection.

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Mar 15, 2022
Charlie
5 out of 5 stars review

We like how this generator works

My wife and I wanted a home generator that would work automatically and switch on when the city grid failed us. We get this and more with this model capable of running most of our house, testing itself weekly, and monitoring its status. Furthermore, it communicates with my service advisor to quickly notify him of issues and facilitate a rapid resolution before a little problem becomes a big one.

Review from generac.com
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