Apparently my original review did not meet Generac's criteria, but it didn't say why. Maybe because it was not a good review. My 30 plus year old generator never failed me. My new Generac 10kw has failed me over ten times. Two oil pressure sensors later a new motor, it still fails to start often due to error code 1300, which is low oil pressure. DO NOT BUY A 10 KW GENERAc!!! With the new motor it has gone into EC 1300 about four or five times. I have thousands of dollars worth of meat. I am now requesting their more trustworthy unit, apparently the 20 KW never fails. The 10kw in 20 years one dealer oney sold one unit. I am getting a little run around, it has been over a week since the local dealer is responding, the company does not deal with individual customers I am told, the dealer has to take care of the problem. My request is charge me the extra difference for the 20 KW take this piece of crap back. I do not need a bigger unit, which is why I bought the 10kw. I only have a couple of lights, but more importantly my freezer and refer on it. The unit that was here for over 30 plus years, and I lived here for 11 years, NEVER had a problem NEVER!!!!. It was just getting old, tired and a little noisier then the new one. I wish I would have just put new rings in the old one, it never failed, not once. If Generac does not like my review because it does not meet their criteria, tell me what the problem is with my review. NOT A FIVE STAR????

My Generac was just installed on 1/13/2022. I have not had a power outage since then. It has run its Self Test as scheduled. I now have peace of mind. I live in a suburb of New Orleans and lose power due to hurricanes and other storms. Just lately, we had to evacuate for Hurricane Ida. We were away from home for a week hoping that we would see power restored. When we returned home we did not have power yet. The house was very hot and it was another ten days before power was restored. It would have been great to have my Generac at that time. Hopefully future hurricanes will be easier to deal with.

I am very satisfied with the product, but ... The installation manual needs to be re-written. It appears that everything is easy once the new owner has connected the device to his home network. FYI - not everybody has Internet or a home network with WiFi. The book says that if you don't have WiFi, go to their website, but the website asks for your serial number and then your SSID from your home network and will go no further. OK, call the 24/7 help line to get a super secret Activation Code. OK, but the work workflow tree doesn't include any reference to entering an Activation code. OK - just bumble along. The sequence of inputs don't follow what is in the book. At one point it demands that I insert my USB. What USB? There is nothing in the book about a USB. OK, just escape out of that. Stumble along, and things do eventually work out. They really need to hand a new generator and their installation manual to a capable first time installer and notice where he gets tripped up.

Although I am impressed with the overall quality of my 22kw Generac generator & transfer switch, unfortunately I did not do enough reserarch & was surprised to find: 1. It runs at roughly 1/2 speed (2.5gph LPG) with no load. Regardless of what their engineers claim, there is no excuse for this with today's technology especially since it already drops from high rpm to idle when exercising at no load. It should match rpm to load like most portable units do. 2. I am unable to turn it off & on remotely with my smart phone app. I would think the existing software could do this safely. It appears at least one other manufacturer offers this. 3. The transfer switch does not indicate when load is from utility vs. gen unless you open the cover & note the relay position with a flashlight (or remove the inner cover). Note it does include a switch you can wire your own indicator light to. 4. There is no user display of output, i.e. watts, amps, volts, frequency. Generac confirmed a dealer can access volts & frequency on the generator display but not load. Although I have all the meters to measure these for testing, there needs to be a full time digital display on the transfer switch & on the smart phone app. My experience is as an industrial engineer & building contractor.

Recommended by family and friends for our new home in southeastern Louisiana. This whole home backup generator is a great investment for piece of mind, when power outages will occur during hurricane season. Not looking forward to dealing with these storms, but knowing that we have this is one less thing to have to worry about. The team from ResCom Electric did a fantastic job, with quality workmanship and took time to explain the operational features of the system.

I bought my first Generac (Centurion) 15k watt, 15 years ago. That one served my family and my home amazingly. As "Bessie" has now been layed to rest. I knew I was only purchasing another Generac. This one is 22k Watt. Quieter, electronic. and I already have the trust in this one. Worth, every penny. Generac is dependable and reliable. Trouble free and easy to maintain!!

I have been contenplating either solar or generator for a while now. I got an estimate for both and decided for the generac because of the words of other people I know, the looks of the unit, other reviews, and the installing company information. I also have used the installation company for other work in my home and the employees have been professional, polite, courteous, leave a clean work site when completed, and were on time.

I own 4 of these, I have the early generac to the newest. because of my job, when I am away, I do not have to worry about the power being out and I'm at work. I have had the pull start generators and they are fine in a pinch. But I do not have to worry about having to keep gasoline in a can on site at all times. The avg run time for those generators are about 11hrs or so. With the ones, which include the older one's, all are run on natural gas. No worries. They are easy to maintain or I can have then serviced at a reasonable price. Great stuff. I would recommend everyone that can, to have one installed. They pay for themselves the first time the power goes out for hours or in my case.... days. Worth the money and sacrifice. A good portion of my neighborhood has them after seeing me with lights and their were out for 2 weeks. No hotel for me and no soiled food. Thanks and I hope I didn't talk too much. Buy it!!!

We installed this generator in December 2015 and it has performed great. We live in the country in Nebraska and being without power for several days in the winter or summer is bad. We have our whole house wired into the generator so when the power goes off our generator kicks in. I also installed UPS systems on our Satellite TV, wireless router and televisions. When the power goes off our televisions and Internet are not effected and the generator keeps them charged. It's a great generator and adds value to your home.

We got our Generac 7043, 22kW Generator in August, 2017. The installing company, Doug Williford & Son of Woodville, Texas was most efficient in the installation. The workers are very knowledgeable and polite to work with. They are prompt with servicing of the generator. Last year our electricity was out for 37 hours and I had 2 freezers full of frozen food. It was such a comfort to know that we had no worries. We are so pleased with our Generac and we love Doug Williford & Son Co. and their wonderful service people. I would recommend them to anyone needing a generator within their service area.