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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.7 out of 5 stars
stars
3,832 ratings3,791 reviews
  1. 5 stars84% (3,215)
  2. 4 stars9% (358)
  3. 3 stars3% (108)
  4. 2 stars1% (34)
  5. 1 star3% (117)

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Showing 2,251-2,260 of 3,791 reviews
Apr 15, 2021
Reviewer name: CR
4 out of 5 stars
4 out of 5 stars review

I hope it works better than the onboarding experience

Documentation received with unit doesn't match what you see on the screen on the control panel. Documentation doesn't match the online app downloading and setup process. Setup for the app is pure mystery. Something about choosing built-in WiFi, WiFi access point, or LTE. No explanation of what to choose. In the end, once I got connected there were no useful features that would require online connectivity unless I paid $50-$60 per year and even then, nothing essential to operating this thing.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Mar 30, 2019
Reviewer name: Powerfull
5 out of 5 stars
5 out of 5 stars review

Power outtage answer

My house is all electric and for several years I've gotten by with a portable generator, but it couldn't power my entire house. The Generac Guardian 22kw is just the thing for whole house electric power. Installation took place over 5 days, pour the pad (over weekend to set) place generator & 250 gallon tank, then transfer switch install. Finally the battery was installed and unit started. My Heat Pump was turned on then; both heat & air, worked perfectly. Electric hot water tank operates normally under the generator power along with all my other appliances. Weekly 5 minute test run was then programmed; the generator started & stopped on time. Completely satisfied .

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Mar 15, 2022
Reviewer name: Charlie
5 out of 5 stars
5 out of 5 stars review

We like how this generator works

My wife and I wanted a home generator that would work automatically and switch on when the city grid failed us. We get this and more with this model capable of running most of our house, testing itself weekly, and monitoring its status. Furthermore, it communicates with my service advisor to quickly notify him of issues and facilitate a rapid resolution before a little problem becomes a big one.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Jun 23, 2023
Reviewer name: BMB
5 out of 5 stars
5 out of 5 stars review

Upgraded to Whole House

We had a Generac installed in 2005, but it wasn't a whole house generator. At the time we were traveling 6 months a year and didn't think we needed a whole house generator. Now retired and spending all our time at home, it became necessary to upgrade to a whole house generator. Metro Electric, once again did a great job!

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Aug 3, 2022
Reviewer name: Vito
5 out of 5 stars
5 out of 5 stars review

Excellent quality, ease of operation

Our new unit was installed today by an efficient, professional and extremely courteous team. This new generator gives our family a peace of mind with the upcoming northeast winter. I have recommended this product to many of my friends hoping they will realize the value this generator will add to their home security. I should have made this decision five years ago, yet so happy it is installed now !

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Sep 8, 2019
Reviewer name: Betsy
5 out of 5 stars
5 out of 5 stars review

New generator customer

My Generac generator was just installed last week in Mi. I lose power a lot and this 22k generator should be exactly what I need! The look of the generator is very very nice for a large item! Budget Electric and Generators installed it in hours, and the job turned out very nice for where my city made me place it!! They are an excellent company in Clinton Twp. Mi. So far, I am very pleased! Thank you for making a wonderful product!

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Jul 11, 2023
Reviewer name: Countrybumpkin
5 out of 5 stars
5 out of 5 stars review

Peace of mind

Lost power at least 5 times last winter, and again this spring, each time for days. My home is over 4,500 sf, so I wasn’t sure how expensive this project would be. After seeing how affordable the on demand was and knowing it will add to the home’s value, I made the investment. My neighbors have stopped to report Generator Envy, and I’ve encouraged them to check out the affordability. The more Heat Pumps and Electric Vehicles are added to the grid, the more our old system will fail. I’m almost exited for the next outage.

Review from generac.com
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Dec 24, 2023
Reviewer name: D517
2 out of 5 stars
2 out of 5 stars review

This brand new unit installed yesterday will not stay running and smokes after a short lived start up

This brand new unit installed yesterday, 12/23/24, will not stay running and smokes after a short lived start up. Shows a code of 1207. Panel light on, power light and auxiliary switches are on. Air cleaner duct not attached, back rail of unit bent and unit has small dents upon receipt.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Jun 13, 2023
Reviewer name: Dennis1960
5 out of 5 stars
5 out of 5 stars review

Great addition to our home

From order process to the installation, everything went smoothly. Other than the weekly maintenance testing, haven’t had any outages since the installation. Get weekly updates on the system after the testing process is done. Highly recommended if your area is or has outages.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426
Nov 8, 2017
Reviewer name: Keacho1
5 out of 5 stars
5 out of 5 stars review

Great product

I own a Generac commercial generator for the last eight years at my place of business lost power over a dozen times due to storms has paid for it self ten fold, very reliable starts all the time and runs for as long as we have propane gas. Than I decided to get a stand alone 22 KW for my house best thing ever just lost power due to a storm five days after we installed it....I recomend a Generac for everyone.

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426