Oaks' team made the pre-prep totally effort free. They did it all. The interaction with my gas company, permits, everything, my efforts were zero. The installation took 6 hours and their team leader was great. I don't know when I have ever spent such an amount of money with a perfect result.

The installation process went without a hitch. Completely a one step process of selecting a Contractor for the entire job. I bought the full system plus propane tank and it was all installed in one morning with no problems including trenching for the gas line of 90 feet. The system started right up and they instructed me on the use of the system very clearly. The simplicity was astounding and the features of surge protection and load dropping and addition fully automatic. I was impressed. Never in my 80 years have I seen such an install of this complexity go so smoothly.

At our other house the Derecho came through and knocked over 9 trees. Everybody else lost power for 5 days. We made it fine through Sandy. We only had a 13K at that house so we definitely put a 22K on this house since we didn't have air conditioning for those 5 days and swore we'd never do that again. It's great.

Our Generac was installed in November, 2022. So far we haven't needed it yet but it's great to know that in the event we lose power it's there to take over. Our installer was great, did an excellent job and provided all the information we need to keep it ready when needed. I have the Mobile Link app on my phone and PC to check that it is ready and exercising as scheduled, so far it's been right on time. We couldn't be more pleased.

Installation and operation of Guardian +200A was fast and easy to test. The redesigned 22KW unit looks great and code panel is easy to understand. The test startup after fuel line attached was instant start after 2 cranks. 2nd test after install of electric switch over was instant start and had electric flowing in 6 seconds. This will make our home easier to maintain now without worries of weather or Electric company problems delivering needed power. We now can take vacations and not have to worry about electric outages.

It works as advertised. But, it is much louder than I ever expected. I do not understand why Generac can not come up with a way to muffle the exhaust. In that it is only used in emergencies, I can put up with the noise. I am not sure how my neighbors will feel about it.

We live in SW Louisiana and decided on the Generac 22kw back up generator primarily because of name recognition in reliability and its sleek authoritative appearance. To stay ahead of the hurricane season peak, we thought it was prudent to have our portable generators serviced. When we were told one of our existing portable generators needed to be replaced it was a no brainer in deciding to opt for a whole house stand by. We also had just recently experienced an unusual several hours long outage with our electrical utility company and the inconvenience was fresh on our minds. So we made the decision and the unit was installed just two weeks before hurricane Laura struck. No one could have imagined we would be hit with a category 2-3, almost 70 miles inland with such veracity. The power grid was decimate. And when power went down at 3:30 a.m. on the morning of the storm we were ready. The swap by the transfer switch was the length of our outage, which was a matter of seconds while the rest of our neighbors endured a seven day outage in our subdivision and many others are still without power on day 11. Our whole house stand by generator has already proven itself to be well worth the investment with reliable and quality power generation. The concern of unexpected outages is a thing of the past. And as a retiree of 28 years with an electrical utility company, I have confidence in the safety the automatic transfer switch provides for the men and women who work to restore the electricity to our homes. So, it's a win, win and was just in time for the storm.

This product is as advertised and works as it should. I am very pleased with this generator and its operation. I am confident that I can rely on it to protect my electrical power requirements. The only problem I had was actually getting the unit and having it installed. The actual choice to buy was easy and the cost was acceptable for the security it offered and paying for the unit was easy but delivery was three months later and installation was another three weeks almost 4 months after I decided to install a generator. And the advertised 7 year warranty free was the final factor and I still don’t know if I have that warranty. I haven’t seen any notifications explaining my warranty or even if I have a warranty yet. I called my installer but they said that was provided by Generac and they would be sending me a notification and explanation of my warranty, but haven’t received anything yet so it’s another thing that I’m waiting for. So I like the generator but I’m not thrilled with the company so far.

Well our Generac 22K generator is ready every second every hour of everyday 24/7 peace of mind. Completely satisfied with our generator, comes on once a week for 10 min to do a self test, great feature. We did lose power this winter season and just like generac said the unit will kick on in 10 seconds. Restored power to the house!!!! At that point I said it was worth every penny. GREAT GENERATOR= HAPPY CUSTOMER RAY

We love the Generac and it is a great product. It looks like the Generac will a long time tool at our home. It looks great and because of Generac's reliable reputation we will feel safe and sound when and if the power go out. Bill and Susan Dawson.