I am so glad I had this generator installed . Being in a rural area it comes in handy I don't have to worry about my sump pump or well not working. Last winter electric went out and for the first time I was able to sit in a warm home and watch TV without worry. It was like it never happened . Thanks Generac

The product is solid, excellent instructions and best of all, excellent Customer Support. the 24x7 LIVE PERSON support is something special these days of IVR's and Chats and in-person avoidance. Generac was there for us multiple time during our 'self-installation' process and were very helpful and patient. We got this up un running and tested successfully a week before an upcoming deep freeze, so we have peace of mind. The ML App could be better. I was hoping to be able to view the setup panel options and do more remotely. But it did do the very basics of telling me current state, and sending me alerts.

Mike, Aiden, Damon and Andrew from Adam's Electric did a super job of the installation and cleaned up everything. I'm susceptible to outages being out in the country with many trees around and I love the reliability of a Generac unit backing up my home.

Just got our system installed after waiting several months to get. thanks to covid and factory issues. but great install and nice guys who did the work and went over how it works. been needing this for 30 years and finally could get one now no worries if power goes out. would tell people to save save to get one

FYI - the only reason I gave a low score on installation is the electrician our home builder used didn't know what they were doing. Once the authorized Generac company came out and fixed the issue, we are totally satisfied. Strong storms/tornados came through our area about a month ago (12/9). After lots of flickering, at 5:16 pm our power went out. The dog and I were in the closet due to a tornado warning. By the time my husband walked across the house, the power had come back on. I thought it just another flicker, he said "No, that's the generator". It ran until about 1:50 am. We are so glad we have a Generac Generator. There may be some future sales in our neighborhood soon and we have recommended Capital Electric to everyone.

This is my first purchase of a whole house generator, I can not comment on reliability because installation was just completed. What i can mention is that i liked the fact that i did not have to worry about anything. The sales team was responsible for everything, they called and scheduled the utilities for identification, pulled the permits and scheduled the gas and electric companies to make the required connections. I would also like to mention that the people that did come out to perform maintenance were very knowledgeable and professional. Highly recommend this product and this company.

Living in the country we depend on electrical energy for our water well pump and sanitary system as well as all household applications. The Generac standby generator gives us peace of mind that we will have running water as well as lights during a utility outage.

Our Generac has been installed for roughly a week. We haven't currently had the need for it. But any day now. Living in rural Louisiana, I expect that day will come soon enough. Very sleek looking machine that fit perfectly alongside our central H&A units. I know the distributor. His service & explanation was perfect and insightful. If we have any issues, I fully expect him to address them. We are beyond pleased with this Generac 24KW

I no longer have to store 25 gallons of treated fuel and rotate it out every 6 months and I no longer have to drag the generator out in bad weather to power up the house. Best part also is not having to find a gas station with a generator for their pumps to work during a power cut. With all that said we ABSOLUTELY love this generator. We have it hooked up to 4 120 gallon propane tanks. We had one power outage for about 15 minutes and the transition was almost seamless from the time the power went out .....10 seconds later we were up and running. It was worth every penny. Knowing my family is safe if I am away during an outage is priceless. We also no longer have to worry if we are away and the power goes and having to come home to spoiled food. I also love the Mobile Link wifi set up. I have the status of the genny right on the Mobile Link app!! This generator is an absolute sanity saver! :-)

Couldn't be more pleased with the installation contractor, the workmanship and timely installation. Without a word of a lie, the generator came online and provided the 'whole' house with power - with a utility outage less than 48 hours after the commissioning of our system. Great unit - reliable!