This generator is perfect for us. Will power all of the major loads in our home. Most importantly, Bear Rock Electric did a fantastic job coordinating all of the external requirements (Permits, Inspections, and Propane contractor) so that the install was done in a day. We are very pleased with the system.

We got our 13KW unit back in 2008. We just went thru Hurricane Zeta and the unit ran for ~20 hours straight with no issues what so ever. The power went out and about 90 seconds later the power came back on. We had lights, we had television, until the cable went out, we had A.C. (I didn't have to hear, "I'm hot" a single time), and we had coffee the next morning, all on about 50 gallons of LPG. I financed the unit through my credit union so payments were deducted from my check. After about two paychecks, I didn't even miss the money. I am definitely glad we made the investment and plan to upgrade to a Generac 22KW unit within the next year so.

Installed Dec 2019, Westhaven, would listen to it start up and run every two weeks for 10 minutes to keep itself ready. Power went out January 2021 for two days, it fired up 10 seconds after power went out and never shut down. Ran everything in the house no problem and we were the only ones around able to do everything we normally do in our house. Had friends come over in the morning to go duck hunting and they said it was weird as we were only home with lights on. Best investment ever !!!!!!!!

Dealer did an excellent job installing generator, linking together two transfer switches due to two CB panels, and balancing CB panel loads. Had to dig two trenches due to location of LP tank and service entrance with respect to generator location. Connections and startup were normal. Only problems encountered were delay in obtaining generator delivery from factory and weather due to hurricanes Harvey and Irma. Generator picked up whole house load with no problem. Ran weekly self test today right on schedule.

Generac installed yesterday....Charleston Electric did a great job in a highly organized and efficient manner. City inspector impressed with their work. Generac fired right up...the unit sounds like a finely tuned engine in a luxury vehicle. Transfer switch works perfectly. Thank you Generac for building such a fine product...Made in the USA. We live in a region that gets impacted by hurricanes each year. The thought of evacuating while Covid-19 threatens all of us is disconcerting. We now have “peace of mind” that we can stay in our home without losing power. Thank you!

Retired the old se10000 and got a new unit after checking out the boss's new gen. I've got to say that it's flawless and true piece of mind when power goes out and it does often here. Installation was quick, looks ok in location chose and very pleased with results. Hands down best whole home generator out there that affordable n reliable

Have had this unit for 2 years and other than testing for 5 minutes once a week, it has run once for less than 10 seconds. It gives us the security of knowing, if and when we need it, it will work! The BUT is it is LOUD. Regardless of what you are told, your neighbors are going to know when it is testing. Not sure how Generac can address it, but hopefully they will come up with a solution to damping the noise on future models. Bottomline, we love the security it gives us and highly recommend this unit.

I did exhaustive research before purchasing my Generac 22kw Whole House Generator. My mother has had a Generac for almost 2 decades - zero problems, always dependable. I am an engineer so I research everything like a project for work. I compare everything - cost, reviews, cost over lifetime, fuel economy, ease of maintenance, etc. So, I'm not impressed by a flashy outward appearance, but the inner workings and solid framework. A long term reputation and years of customer reviews impress me more. I was more impressed after my purchase by the reviews from the installers and technicians. They were impressed and commented on the new upgrades and changes from previous models. It seems Generac listens to the customers and installers to correct issues, problems and sometimes, just little nagging items. All in all, I was happy before I purchased my generator. Now, I am overjoyed after hearing feedback from everyone from the electricians to the country electrical inspector on the value and abilities of this model.

We just had our 18kw, whole house, wi-fi enabled Gererac generator installed and couldn't be more pleased with the Generac unit, its easy to understand features, the peace of mind in knowing that we now have electrical outage restoration reliability sitting in our back yard like an electrical guardian! The installers, Woody, Tom and Jeff were absolutely professional and competent in all phases of their work and were not at all deterred by a cold, rainy and windy installation day. This team was incredible as they explained each phase of the process, and took the time to answer all our questions with clarity. All their work places were cleaned up when completed and the explanation of all phases of operation and maintenance was explained, in clear detail, by Jeff and left my wife, Deb, and I very confident that we choose the right company, Home Power Systems, the best Generator, Generac, as well as having the installation by the best team of installers. A very worthwhile investment for peace of mind!

Features, appearance, quality, and the installation work was beyond what we ever imagined. The unit speaks for itself. We did our research, and without a doubt GENERAC is the way to go. Elan Electric was the company we hired to get the job done. Kudos, to the team! Josh, and Tom and TJ, professional, and very informative. Never got old when we had a question, and we had a lot of them. they were rated FIVE STARS when we found them, WE give them another FIVE STARS, BRAVO to ELAN ELECTRIC TO A JOB WELL DONE. Yes, we will refer anyone towards GENERAC products, and to Elan Electric.