Just installed on 5/15/2018 and from the intitial call to the sales visit to the on time installation by Mark and his crew this has been an extremely pleasant experience! I can’t wait to lose power to see how well it works. It looks great and everyone has been very pleasant to deal with. We lost power for four days two weeks ago and I wish I would have started the process sooner than I did. Very happy.

Austin Electric is the team to call for this product. They know their business and have been the go-to folks for anything electrical. We are ready for hurricane outages and general power failures. So glad to have your product as standard equipment for our "second home".

I Had 22 K Generator with Transfer Switch Delivered. Shipper loaded it on my Small trailer, hooked it to my riding mower, Pulled into back yard and slid it off onto concrete pad I poured the week before. I Hired an Electrition to help me hook Generator to House. The Aluminum Box makes it easy to make holes to attach the Conduit for Wireing. The Generac Unit works great and was easily programmed, Activation Code was simple to Get on line. Thanks for the piece of mind I have, Not worrying that the Utillity Power will fail when we have lightening or Ice Storms.

I used Generac website to find a certified installer and found one in my neighborhood. They came out and done a whole house evaluation to determine my power load and suggested I needed a 22K model 7043 along with a 200 amp smart module for my 2645 sq foot home . I can’t stress enough you should use a certified installer to cover the Generac warranty. I have seen some of the bad reviews due to shabby institutions and they have nothing but problems which are not covered under warranty and the people had to pay to have a certified Generac installer to fix the problem. If they would have done that from the start their wouldn’t been any issues. I used McQuagge Electric Company here in ST. Cloud,Fl and there installation included the 3in hurricane pad, battery, 200 amp automatic transfer switch, along with a 200 amp smart module plus permits. Since I already had Blossman gas bury my 250 gallon propane tank for my spa heater I had Blossman run a line to the generator also. McQuagge Electric Company even checks to make sure the propane line is correctly installed before they even do a test run. They check anything and everything to make sure there are no issues, very professional company. The cost of the generator, hurricane pad, battery, and smart module cost as much as the installation. Which was not cheap but you Get what you pay for . Since the complete installation is not done yet I cannot comment on how good the unit works. I will do that later. I called Generac and received a 7 year warranty since they were running a ad on TV.

After several months of researching various generator brands I concluded that Generac was far superior to the others, especially when price is a factor. About seven months ago I finally made the purchase. I purchased a Generac 22kW standby generator with an automatic transfer switch included. We live in a rural area and have used the generator several times. Six seconds after the power goes off, like clock work, the generator comes on. Our special needs daughter lives with us and that fact alone makes a generator almost necessary. We could not be happier with our generator. I highly recommend a Generac generator.

I live in a rural area that has suffered multiple power outages during the 11 years that I have lived here lasting from a few minutes to almost 4 days in length. The Generac whole house generator gives me peace of mind knowing that I will not lose power for multiple days again, that my frozen food will not go bad, and that I will be able to continue to live independently. It was installed yesterday. The gentlemen from Raddant Electric Service in Shawano, WI who did the installation were attentive, provided excellent information, and kept me apprised of their progress. Well done!

Our 26KW generac was delivered and installed May 16th. It ran 3 test cycles and then we had a 90 minute power outage. We immediately noticed oil spillage all over our freshly poured concrete pad. We open the Generac and there was frsh oil all inside. We contacted our dealer and they diagnosed that the seal was improperly installed from the factory. A few later, the technician took everything apart and fix the issue during about 3 hours. We purposely ran the Generac for another hour to ensure there was no oil leakage. We accepted that there may a bit of residue. The machine ran other test cycle and there is oil spillage again. We are so disappointed that our machine seems to be a lemon and has endured this much work and it is barely 1 month old. Now what ? please help

First off, let me say the generator and the crew who installed would get 10 stars if possible. Make sure installer has someone to handle all permits and follow through as we had to run on generator all night due to permit not being sent to power company

The wiring connections were mislabeled so the electrician had to spend hours with product support to figure it out. It actually came from the factory with the control wire connection points mislabeled. This additional time really increased the cost of the install. This 24kW doesn't run my tools as well as the 7kW Honda I had. Never should have switched to a Generac that is rated with 3 times as much output. Never get Generac'ed again.

Very pleased with our 20kw generac. We live in a rural area where we have saw power outages last up till two weeks. This generator gives us peace of mind with all out deep freezers full of meat. Runs our whole house just fine. I would recommend anyone that can afford one to go ahead and get one. I have wanted one for years just hated to spend the money for it. Was money well spent when im away at work and the power is off with a family is hard. Not anymore i can montior it right from my phone and look at the status. Family can carry on just like the power isnt off. Dont let anyone cut any corners on installation make them do quality work and everything will be safe. Thanks Generac!