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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.8 out of 5 stars
stars3,086 ratings3,045 reviews
  1. 5 stars86% (2,669)
  2. 4 stars9% (270)
  3. 3 stars2% (74)
  4. 2 stars1% (16)
  5. 1 star2% (57)

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Showing 2,111-2,120 of 3,045 reviews
Jan 26, 2018
Hooter
5 out of 5 stars review

This is my first time with a backup generator for a house.

After the dealer did a site survey and needs assessment, I scheduled an installation of Model # 70421 to include two transfer switches for my two 200 AMP service panels. The install was done on the day scheduled and as it has only been two days later without a power failure, I cannot comment on its performance. However, the installer did show me how the system takes over from outside electrical providers to power all of my electrical needs for my house. The unit is quiet and blends in with the outside of the house. I did sign up for the maintenance agreement for two years, but a DIY kit is available. In the past outages I have been both cold or hot and worried about food spoilage not knowing when power would be restored. Also, without power, food preparation and watching TV wasn't possible. Three of my neighbors also installed Generac units at the same time.

Review from generac.com
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Sep 5, 2016
Jefferson97
5 out of 5 stars review

Performed flawlessly

We had our Generac 22kw generator installed on Monday August 29, 2016. Hurricane Hermine hit the Florida coast on September 2, 2016. We lost power for 56 hours and the generator performed perfectly. Turned on when it was supposed to, turned off when it was supposed to. We did not miss a beat. Powered the whole house, AC, well pump, electric stove and microwave. We shut it down once to check oil level, full and clean. I would suggest anyone living in a hurricane prone area, particularly in rural areas, to invest in a whole home generator. As I write this there are still thousands without power 4 days after the storm. As long as you have fuel, you have power.

Review from generac.com
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Jan 14, 2019
Kilowatt7
5 out of 5 stars review

Peace of mind

Just purchased a 22kw whole house Generac. The process from sales to installation was seamless and professional. Jesse Causey electric did a fantastic installation preceded by the natural gas hookup. After being without power for 4 days during the last hurricane, we decided to protect our home and lifestyle with whole house protection. Since we travel a lot, having the automatic on interface means we do not worry while we are gone.

Review from generac.com
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May 25, 2021
MikeUA
5 out of 5 stars review

The product and dealer have checked all the boxes.

From the beginning of the research, Esposito’s Electric was upfront and honest about when to expect my generator. While they didn’t always have the answer I was looking for, they kept me as up to date as they could be. Installation (Rey) was professional and introduced me to the people working with him

Review from generac.com
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Oct 24, 2019
SadieMae
5 out of 5 stars review

This product has features that help us.

We appreciate not having to worry every time we get notified about upcoming power outages, especially because one of us is in a wheelchair, and starting a portable generator is sometimes a problem. We also are relieved to have chosen the auto start and stop feature. This generator operates off of our propane tank.

Review from generac.com
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Dec 18, 2022
TheDuke68
4 out of 5 stars review

Missing items

Bought New Generator, it is missing the skirting, and missing the wifi module, it came with a letter telling me to scan the QR code for the wifi module to be shipped to me, but when you scan the code, it says my generator is not an affected model, and will not be sending me a module, although it is on the invoice that it is wifi enabled and does have wifi, but the unit is missing? Will call and see what can be done about it i guess

Review from generac.com
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Jan 24, 2020
MG
5 out of 5 stars review

22Kw

Generator running on LP is a little loud, but performs well. I would like to see more features for the mobile link: Let me start off by saying, Mobile link is decent for a free application. There are so many things they could have done better though. All the functions on the Generator Control pad for number one. It's linked to my GEN, why can I not control any of the functions of it. Second and most important to me, what load is my generator running at? Can I add more? Now I have to go buy a separate digital load device to monitor. Over all I am happy with the GEN and APP/Software, just wish they would have put more thought into it. Overall Generator runs great with no issues and you definitely can not beat the 10 Year warranty they are offering right now!

Review from generac.com
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Aug 26, 2020
Charles
5 out of 5 stars review

This product has great features, But!

Great generator, have hat the 22 kw for 2 years. Just run into a situation with Hurricane Laura. Had to evacuate because of storm. If power goes out, generator kicks on. What if house gets damaged, Do I really want to be feeding electricity to the house. No way to shut off remotely. Something to think about. Put something in the mobile link to kill generator by remote.

Review from generac.com
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Apr 8, 2024
NaoiseColgan
1 out of 5 stars review

Zero for three when needed

Bought this generator a few years ago and have done annual service. It has failed all three times it was needed. Local dealer has looked at it, but doesn’t have a clue. Do not buy this product, it will let you down when you need it!!! Generac will just send you to a dealer, no ownership. Expensive product, completely useless!!

Review from generac.com
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Aug 19, 2020
Craig
5 out of 5 stars review

Great features which include internet access

I had another brand prior to moving To my current address. I had many issues that required a tech. Everyone I spoke to including my neighbor at my prior home have no issues like I had. I am very happy with sound insulation and appearance with my Generac 22kw wholesome unit

Review from generac.com
Helpful?4J7FW5DJ5Z5113606214426