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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.8 out of 5 stars
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3,398 ratings3,357 reviews
  1. 5 stars86% (2,906)
  2. 4 stars9% (310)
  3. 3 stars3% (89)
  4. 2 stars1% (19)
  5. 1 star2% (74)

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Showing 2,101-2,110 of 3,357 reviews
Jul 23, 2022
Larry1949
5 out of 5 stars review

Great product and installation

Our installer was Lawrence Levy (A Wiring Man) and he did a very professional and high-quality job. He integrated the equipment with our existing wiring and panels and fixed anticipated future problems. It was all done and tested in 1 day. He answered all our questions and is quite a personable guy. The gear all has a clean look and looks like it came with house. We installed the Generac app and it works well. I especially like the regular automatic maintenance testing. We are quite happy and now do not have to worry about highly likely multiple summer blackouts.

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Nov 24, 2020
Matt0164
5 out of 5 stars review

Great insurance policy

We live on Long Island and this year we had another major outage from a hurricane. It wasnt as bad as Sandy when parts of our neighborhood were out for 2 weeks but it pushed us over the edge to finally invest in the generator. So far really happy with the product and the people from Mohrmann Electric who installed it did a terrific job especially since the Town we live in is difficult with permitting, historic district, etc. Highly recommend to anyone considering a standby generator...

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Feb 28, 2022
MikeB
5 out of 5 stars review

Quality products

Just had 22kW installed by Chris Electric. I could not be happier with the service and products. The generator is high quality and performs as advertised. Chris Electric and their staff was a joy to work with. I would recommend both without hesitation. MikeB

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Dec 16, 2018
Pag13
5 out of 5 stars review

Great installation

Fine crew installed my generac today. Tapped into a natural gas line, put in the transfer panel, put the unit on the pad and hooked it up. Tested fine! Almost looking forward to a power outage. Real peace of mind, winter or summer, We will have heat in the cold up here in upstate NY and AC in the summer. No worry about food spoiling and having to light candles and sitting around unable to even read a book. We opted to have the whole house and out buildings covered. I can even go out to my garage to work!

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Jul 13, 2023
James45
5 out of 5 stars review

Very happy with our purchase!

We purchased our generator from Gentech, in Ottawa. The team from Gentech did excellent work, the unit looks really good, and it was placed on a custom concrete slab. We haven't had an outage yet, but it does "wake up" every week, runs for 5 minutes, then shuts off. The office staff at Gentech are also a pleasure to deal with. Sheena and Jim.

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Apr 22, 2022
Donna
5 out of 5 stars review

Excited with the Wi-Fi feature.

So wi fi is a great feature because I’m a widower and know nothing about motors. This way my phone will alert me to issues or maintenance needed so I can get a serviceman out to handle it for me. Generac has always been our brand to go to for generators etc. They are very reliable and dependable. Love it. The support group got me registered and a code for wi fi in no time at all. They were very friendly and polite. Services received means a lot to a person so Thank you for your kindness.

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Jul 14, 2023
AverageJoe
4 out of 5 stars review

Excellent product, extremely long wait to get it from factory.

Everything about this generator is excellent. The only two issues were we had to wait 18 months to get it installed because the dealer couldn’t get it from the factory in a timely fashion. Also I was denied the free extra warranty because I “bought it before the program date”. Even though I didn’t get it delivered to me. Not cool. The dealer did a great job on the installation.

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Jan 24, 2024
Generac01
5 out of 5 stars review

Well built unit

The features concerning the generator and transfer switch are impressive. Especially the on board keypad programming and Mobile Link WIFI access to monitor the unit. Overall I think the 24KW will well serve our needs during an outage and our future needs.

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Apr 28, 2015
darrell13
5 out of 5 stars review

Peace of Mind

I purchased and had the Guardian 22KW installed on 041615. We rarely have power outages in our area but I had the Generac installed specifically for Hurricane season. Lo and behold, the day after my generator was installed our area experienced a tornado and power was out in our area for 9 1/2 hours. Three days later we had another bad storm and the area power was out for 6 hours once again. The Generac did just what it is supposed to do. Within seconds of the electricity being disrupted, the Generac kicked on and powered everything we would normally be using for the entire time. We never even would have known the electricity had gone out if we couldn't hear the generator running outside and the few seconds the house went dark before the generator sensed the problem and started automatically. Our generator runs on propane and after being on for close to ten hours, hardly even budged the propane gauge on our 500 gallon tank. It did not even register a gallon used to power the unit for that length of time. We are extremely pleased with our new Generac 22KW and would highly recommend it to friends or family. The professional installers were very efficient and thorough. They did a beautiful job and even completed the installation even though it was storming outside before they were finished. We have had the generator running for only eleven days and it has powered us for (16) very unexpected outage hours. Apparently we got it just in time.

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Nov 20, 2024
Luke
5 out of 5 stars review

Fantastic Peace of Mind for Uninterruptible Life.

Installed January 2021 (almost 4-years ago) and already have 231+ run hours since. We have this paired with the 200-amp automatic transfer switch. We also have PWRView installed which has helped us monitor and track down our power hungry forgotten gremlins. Where we live, we have frequent power outages, sometimes for weeks. Generac 24kw model 7210 is peace of mind. We actually are in the middle of a giant widespread power outage in the Greater Seattle Area right now (power outage started November 19, 2024). Thanks to Generac, we have 100% of all our electric conveniences without interruption. Paired with Starlink Internet, we have an Uninterruptible Life plus Full Connectivity. We have the Guardian 24kw exercise weekly for 15-minutes (12-hrs runtime annually as proactive exercise). Weekly exercise ensures the oil keeps the engine lubricated. I changed oil at 50-hrs and again at 200-hrs. I keep extra filters + oil in-stock so I can maintain during a prolonged outage. More than enough power to operate our entire extra large home AND charge my electric car with ease. With 4,000 sq ft and 2 kitchens - we can run everything without worry about rationing: 6+ refrigerator/freezers, 2-pumps for septic, electric heat, multiple large 80"+ plus sound system throughout, jacuzzi tub, plus 3 large portable a/c units in the summer. The Guardian doesn't ever hiccup. Our day time idle power draw is 2kw and overnight it's about 650-watts, which means the generator idles most of the time at <10% power draw. Thanks to the Guardian with advanced fuel management, we burn less than 1/2-gallon/hour of propane or less. Economies of Scale, by sizing up our generator large enough to operate everything on-demand we also benefit from the improved fuel-efficiency-per-watt of larger generators. We buried a 1k gallon propane tank so we never run out of propane during a power outage. This provides us about 90-days of generator fuel supply. We have a second 1k gallon propane tank to ensure we have plenty of furnace heat + hot water. Our typical annual fuel consumption is about 1k gallons. During one particularly bad snow storm, we had 18+ inches of snow and ran out of propane plus no electricity in 15 *F weather. Before the next winter I had this Guardian installed. I swore never again and over-engineered to ensure that. In our area, we have gone as long as 3-weeks without utility power and about 4+ weeks between propane fuel resupply due to deep blizzard snow. I also took the time to re-balance/re-wire the breaker panels when installing this generator. Typical USA homes have two 120v power legs. In our house, 90% of our power consumption was on one leg which meant our generators had to run twice as hard with half the power on the second leg completely wasted. By re-wiring our breakers specifically to re-balance all our electric throughout our large house we were able to improve our efficiency immensely. Our electric load is now evenly balanced which allows our generator to operate even more efficiently. Thanks to the convenience of automatic standby, I have been able to travel for work during inclement weather and the generator powered the whole house without worry. The generator has performed flawlessly while I have been away from home. Zero training required for the family once installed professionally. The Guardian is very quiet, even so I had it installed out by the barn. This means that we often lose power without realizing it because we can't hear the generator inside our house. The Guardian takes about 30-seconds to startup before supplying stable clean power. For those critical circuits (wifi, security system, routers, starlink, computers) I have installed several battery backups to bridge the 30-seconds. Due to our jobs (technology + healthcare), we require 24x7x365 connectivity and utilities. Our Guardian has empowered us to remain connected and impactful while working remote during the worst storms.

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