From start to finish, I am impressed with Generac, their dealer and the product. Amazed at all the "smart" features the system has, which calms any anxiety regarding a learning curve or manual processes. The installation was managed wonderfully and the generator has a smart and sleek appearance. I recommend this product to anyone who wants a more permanent (and lasting) solution to power outages--especially in areas that are frequently impacted by hurricanes.

The installment team were absolutely AMAZING! Very professional and kind. They all worked extremely well together, I never heard any foul language but laughing and enjoying each other as they worked together. They were all concerned that we were satisfied. Their work looks very nice, neat , and very clean. We highly recommend them.

My Generac Guard was installed a couple of days ago. The installation and startup went great -- impressive! I now feel peace of mind about the potential for power outages. Excellent representative - workers were professional, efficient, and great on explaining product to me. I like the look of the unit.

The voltage regulator in my 20 KW Generac died after eight years it cost almost as much to replace it as a new generator so I replaced it with a new 18 KW Generac installer hooked it up today and the control board is froze up now I have to wait for a technician to come out I am not happy at all with Generac right now

My 22K Guardian was installed just last week. I have already had a chance to witness it's seamless functioning as we had a brief power outage yesterday morning! Incredible! The unit worked exactly as advertised and demonstrated at installation. This Generac is going to provide a wonderful peace of mind as hurricane season rears its ugly head! I must put a plug in for 1Stop Generator shop. 110% satisfied with this company. Every individual from sales, to installation, to billing, has been exceedingly friendly and helpful. A first class operation all the way.

The generator is good, I do wish the generator and the transfer switch were painted the same color. I know its minor, but it bothers me. The gray color of the transfer switch blends in well with my house siding. I have my generator installed near my a/c units and they are all gray, but the generator itself stands out with its beige/tan color. I also with it could be a little more quiet and the sound proofing on the generator lid does'nt stay in place very well. Every time I open the top cover the sound proofing has fallen down.

This is a great Generator for those considering a Whole House Solution. But, I was disappointed with the Mobile Link Accessory - the Local Installer could not find where to plug it into the Controller and Generac has not responded to request for Assistance - I have useless accessory at this point.

We live in a cold climate and now that we are old it can be dangerous in sub zero weather to be without power. The last storm we were out 5 days which also means no well pump no water. Huge expenditure with the cost of install for old people. I have not been able to get the wi-fi remote monitor to work as I am not tech savvy, do not understand what they are asking for to be able to follow the instructions, nor can I climb thru the snow banks to get at the generator itself.

I would like to commend the two electricians who installed our generator, Nick Blakeman and Jake Blakeman, from Great Lakes Electrical Contracting. They arrived on time, worked with the plumber and afterwards with professional efficiency. When the job was done they went through some features and directions and suggestions with my wife and I, and set us up with our wifi and the app to use. They were a pleasure to deal with in every way.

In Oklahoma, tornadoes are frequent. Had one August 7th, lost power. After about 20 seconds, heard the Generac fire, everything lit up, two 4 ton AC's, double oven, 3 reefers and all lights. You never know til you need it and it worked flawlessly. All my neighbors were in awe! Every home I live in the future will have a Generac! If you like the video I can send you a higher quality version.