Budget Electric came out and did an estimate and answered all of our questions about the generator and the installation. They gave us an install date and were on target with that date. All of the workers were professional and coureous. They did an excellent job of installing and spent time answering all of our questions and demontrated maintenance tips and operation of the generator. We did not feel rushed and appreciate the quality of work and the support that they offered. David and Dorothy

I live in an area where we lose power at least 2 time during winter and for multiple days. The aggravation of rolling out my small generator and running extension cords through a windows and doors “ARE OVER”, Thanks to Gen-Tech Power Systems in the Buffalo, NY area. The sales & service people are excellent, and the installation went very well. My family and I are very pleased on how professional everything was handled. I would definitely recommend Gen-Tech Power Systems and the Generac Whole Home 22kw generator.

We've only had the generator for a couple of months and we already needed it once. We had a power outage in our neighborhood and within seconds the generator started up. Works great so far and we are very relieved we won't be without power during an outage. We ordered it through Esposito's Generator Solutions in Denville, NJ and the entire process from ordering to install was very smooth. They have great customer service and always respond quickly to any calls or emails. Highly recommend.

I proactively replaced a 15 yo Generac with a new one 2 1/2 years ago. The new 10kW model installed easily and has exercised weekly and been serviced annually without fail. We are in the middle of a pretty rough ice storm in Portland. 3 days into service the device quit. Repair folks say the main engine seal is shot and can't be immediately repaired. They went on to comment that the newer units just aren't the same quality. Pretty disappointing to have it fail in the time of need. As a much less important aside, the device also repeatedly drops internet connection.

I am in the Emergency Management Field and live in a hurricane prone area on the east coast. The Generac will provide peace of mind when I am deployed knowing my family will always have electrical power without having to worry about a portable generator and extension cords. Our dealer was great and provided information and a professional install. I highly recommend the "GENPAD" for added security and great looks. This is an excellent product, and made in the USA.

We've had a Generac whole house generator for years, and when we built our new home, it wouldn't be complete without a Generac! The peace of mind you have knowing that in any loss of power, for any reason, you will never be without power yourself for more than the 10 seconds or less that it takes the generator to detect the power outage & get your whole house powered up again! No more spoiled food, no more heat loss, no more a/c loss, and for those of us on wells & septics - WATER! For those people with in home medical equipment - no worries! You're health & safety is secure! No home is complete without a Generac Whole House Generator! It's absolutely vital for peace of mind!

Installed January 2021 (almost 4-years ago) and already have 231+ run hours since. We have this paired with the 200-amp automatic transfer switch. We also have PWRView installed which has helped us monitor and track down our power hungry forgotten gremlins. Where we live, we have frequent power outages, sometimes for weeks. Generac 24kw model 7210 is peace of mind. We actually are in the middle of a giant widespread power outage in the Greater Seattle Area right now (power outage started November 19, 2024). Thanks to Generac, we have 100% of all our electric conveniences without interruption. Paired with Starlink Internet, we have an Uninterruptible Life plus Full Connectivity. We have the Guardian 24kw exercise weekly for 15-minutes (12-hrs runtime annually as proactive exercise). Weekly exercise ensures the oil keeps the engine lubricated. I changed oil at 50-hrs and again at 200-hrs. I keep extra filters + oil in-stock so I can maintain during a prolonged outage. More than enough power to operate our entire extra large home AND charge my electric car with ease. With 4,000 sq ft and 2 kitchens - we can run everything without worry about rationing: 6+ refrigerator/freezers, 2-pumps for septic, electric heat, multiple large 80"+ plus sound system throughout, jacuzzi tub, plus 3 large portable a/c units in the summer. The Guardian doesn't ever hiccup. Our day time idle power draw is 2kw and overnight it's about 650-watts, which means the generator idles most of the time at <10% power draw. Thanks to the Guardian with advanced fuel management, we burn less than 1/2-gallon/hour of propane or less. Economies of Scale, by sizing up our generator large enough to operate everything on-demand we also benefit from the improved fuel-efficiency-per-watt of larger generators. We buried a 1k gallon propane tank so we never run out of propane during a power outage. This provides us about 90-days of generator fuel supply. We have a second 1k gallon propane tank to ensure we have plenty of furnace heat + hot water. Our typical annual fuel consumption is about 1k gallons. During one particularly bad snow storm, we had 18+ inches of snow and ran out of propane plus no electricity in 15 *F weather. Before the next winter I had this Guardian installed. I swore never again and over-engineered to ensure that. In our area, we have gone as long as 3-weeks without utility power and about 4+ weeks between propane fuel resupply due to deep blizzard snow. I also took the time to re-balance/re-wire the breaker panels when installing this generator. Typical USA homes have two 120v power legs. In our house, 90% of our power consumption was on one leg which meant our generators had to run twice as hard with half the power on the second leg completely wasted. By re-wiring our breakers specifically to re-balance all our electric throughout our large house we were able to improve our efficiency immensely. Our electric load is now evenly balanced which allows our generator to operate even more efficiently. Thanks to the convenience of automatic standby, I have been able to travel for work during inclement weather and the generator powered the whole house without worry. The generator has performed flawlessly while I have been away from home. Zero training required for the family once installed professionally. The Guardian is very quiet, even so I had it installed out by the barn. This means that we often lose power without realizing it because we can't hear the generator inside our house. The Guardian takes about 30-seconds to startup before supplying stable clean power. For those critical circuits (wifi, security system, routers, starlink, computers) I have installed several battery backups to bridge the 30-seconds. Due to our jobs (technology + healthcare), we require 24x7x365 connectivity and utilities. Our Guardian has empowered us to remain connected and impactful while working remote during the worst storms.

Our generator was installed on Friday March 10th. The very next morning our power went out! The generator performed flawlessly! Our house and greenhouse stayed lighted and warm!! Everything worked as if nothing was wrong. Then when the power came back on later that afternoon the generator switched off just like we had been told it would do! We are very pleased with our investment!

Bought our 16kw natural gas unit six years back. The only times it ran was during short power outages lasting a few days and weekly runs. Hurricane Ida hit and we thought things were under control. Six hours into the storm and it shut down permanently. The next day I found the cover missing which allowed rain to get into the generator itself shorting everything out. Calling Generac we were told it was an act of God and our extended warranty would NOT cover it. Upon further evaluation we determined it was what I consider a manufacturers defective method of bonding the top to the subframe. The top or rather frame while locked on both sides, remained in place while the lid, held in place with sticky foam tape flew off. The tape didn't even leave residue on the lid. We just got the insurance company to agree on replacing it since Generac stands by their decision. We had to go with Generac again, but I will drill holes and bolt the lid in place this time. So a word of caution to everyone, BOLT THOSE LIDS TO THE SUBFRAME. I hope the business that installed the new unit can file a claim for the techs time to install it since insurance merely paid for the new generator but not installation. The techs did awesome work and even corrected a few issues from the first install.

The Spring City Electric installation crew did an outstanding job. They were very professional in their approach and kept me informed throughout the installation process. The entire process took less than a day to install. Now I'm ready to tackle my first power outage! :)