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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.7 out of 5 stars
stars
3,823 ratings3,782 reviews
  1. 5 stars84% (3,210)
  2. 4 stars9% (358)
  3. 3 stars3% (106)
  4. 2 stars1% (34)
  5. 1 star3% (115)

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Showing 2,071-2,080 of 3,782 reviews
Feb 25, 2024
Reviewer name: hank
5 out of 5 stars
5 out of 5 stars review

I am so happy that I chose Oak and Generac for my home

Oaks' team made the pre-prep totally effort free. They did it all. The interaction with my gas company, permits, everything, my efforts were zero. The installation took 6 hours and their team leader was great. I don't know when I have ever spent such an amount of money with a perfect result.

Review from generac.com
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Nov 11, 2021
Reviewer name: BuzzardHollow
5 out of 5 stars
5 out of 5 stars review

Peace of Mind

Hard to write a review on something just installed, but I can say my installation crew was of the highest caliber in terms of customer service and knowledge of product and various electrical scenarios. We went with the Guardian 22Kw for a home with essentially two small separate living quarters - (ie dual electric boxes) and a solar set up. I feel very confident that the Generac will serve us successfully when the power goes down. It started right up and switched over seemlessly. It is not bad to look at either when one considers the alternative of another random TX electrical outage!

Review from generac.com
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Feb 18, 2022
Reviewer name: Taylor2duo
4 out of 5 stars
4 out of 5 stars review

Good generator but could be better

Since installing the generator it has come in handy a couple of times. Paired with the automatic transfer switch we are covered when the power goes out. I do wish that there was a little more customization available to the running parameters. It would be nice to be able to set the transfer switch to run for a minimum time on the generator, say 5 to 10 minutes, if power is lost. There have been several times that we lost power in high winds and/or severe thunder storm where the power went out, generator kicked on and transfer switch swapped over and within seconds to a minute the power was restored briefly (just long enough for transfer switch to swap back to utility) and then repeat… Having a minimum set run time could minimize the possibility of the multiple swap overs and damaging electronics.

Review from generac.com
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Oct 17, 2023
Reviewer name: Gregg
5 out of 5 stars
5 out of 5 stars review

Great!

Total Power Solutions installed ours in 2 days. Didn’t have to wait for months like the bigger dealers. Runs our 2000sq ft house completely. Looks great. Feel secure knowing we are protected from power outages. The houses now depend on wi fi and even medical equipment. We live in a hurricane area and get freezes too. Glad we got this.

Review from generac.com
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Mar 15, 2022
Reviewer name: MikeW
5 out of 5 stars
5 out of 5 stars review

Outstanding Product

We are very excited to have our new Generac 22KW Generator installed. The Mobile Lilnk option is very reasurring that you can monitor the "Exercising" scheudle, battery charing, and ready to run status. The quality both outside and expecially inside is obvious upon inspection. We have not lost power since the installtion, but are actually looking forward to it as crazy as that may sound. No more extension cords is somehting that Im looking forward to not having to do any longer. Will recommend to all neighbors, family, and friends. This is also a great additon to the value of our home.

Review from generac.com
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Aug 14, 2019
Reviewer name: RonandDebi
5 out of 5 stars
5 out of 5 stars review

Just installed 22Kw with xfer switch

Don't have operational time yet but all went very well with install of 22Kw and transfer switch that we placed inside the garage. Startup process proved system easily took the house without issues. Only two people (until a storm hits :>) ) and 2600 Sq Ft place. Write another review when the system is needed/used for the first real event.

Review from generac.com
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Sep 25, 2017
Reviewer name: Quilty
5 out of 5 stars
5 out of 5 stars review

Flawless

Installed just four days before Hurricane Irma impacted our area, our new Generac 22KW generator performed flawlessly, keeping us in touch (TV, internet), comfortable (heat), and well fed (stove, oven, refrigerators and freezers). No one wants to lose power, but when it happens it's so comforting to know the Genereac will support all our needs!

Review from generac.com
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Aug 17, 2021
Reviewer name: Delta1593
3 out of 5 stars
3 out of 5 stars review

Good Product questionable service

I placed my order on Nov. 6, 2020 with Corbin Electric for a 22kw backup generator. They took a 5k deposit and told me there was a backlog of orders and my instal would not be until 3/21. March 2021 came and went with no word from Corbin Electric. I contacted them and they said they had sent a email about install being pushed back to July 2021, turns out they had my email Address wrong (possible clerical error as my email address never changed). On July 9th their installer arrived to install the gas line for the generator. I was advised that I would have a pressure inspection with the city on 7/16/21. Their installer didn’t have what he needed to complete the job on 7/9 and told me to Call the office to get someone back before 7/16 so my inspection could proceed. They didn’t come back until until 7/16 and changed my inspection to 7/21/21. Immediately upon passing inspection I notified Corbin electric it had passed and was ready to be turned on. They said they would get back to me with a date to initialize the generator and do the orientation. After a week or so they scheduled me for initialization and orientation on August 16th. August 16th arrived and I FINALLY have a generator I can use now. This whole process took way too long and Corbin Electric never even secured the generator to the concrete pad I had installed which their installer told me they would do when I inquired. While I haven’t needed to use the generator yet, it appears well built. I would caution anyone using Corbin Electric to be prepared for very long delays from the time they take your money until the time you have an operation generator. In my case from 11/6/20 to 8/16/21.

Review from generac.com
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Jun 22, 2019
Reviewer name: FLA2X
5 out of 5 stars
5 out of 5 stars review

Top Notch Whole House Generator

Living on the East Coast of Florida for the past 5 years has exposed us to 2 hurricanes. We decided to get rid of a portable gas generator that could only run our refrigerators and some portable fans. We choose a 22KW Generac whole house generator, which was just installed. We got the 10 year warranty from Generac and are looking forward this unit providing power if (or when) our area has another hurricane pass through our coastline. Complete Electric did the generator install. They are very professional, knowledgeable, friendly and efficient. Would recommend Generac and Complete Electric to anyone in the market for a quality generator.

Review from generac.com
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Feb 6, 2024
Reviewer name: Kevin71
5 out of 5 stars
5 out of 5 stars review

Great value for all we get from it

We had this installed at our elderly mother's home to offer the security she needs. She is on oxygen and her battery-operated oxygen generator will only last a few hours. Not only does the generator itself offer piece of mind but the fact that we can see via the app that everything is working properly adds a whole new layer of assurance. In addition, the monitoring service helps the whole family sleep better knowing that our mother's needs are being met and it is hassle-free.

Review from generac.com
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