The generac has great features from what I am told. Unfortunately, since I have had it installed and gas tank filled I haven’t been able to use. When they came to actually turn it on, after we got the gas, the fan would not come on. So although we have it and it’s completely installed, we can’t use it. Apparently this is a common factor defect. Which if it is then generac should of had these pull or at least the parts on immediate stand by vs us having yo wait 2-3 weeks for the replacement fan. The machine cost too much for that type of error in something that’s brand NEW!

Overall great features. Love it. Only problem is unclear directions on menu setup. Needs to be easily planned out directions from Generac, more clear and concise. That’s the only problem I had. Would recommend and would buy again. Called in to customer service and Wendy was a great help.

This product is everything you can hope for. It certainly takes a lot of your mine in case of a power outage especially during a storm/ hurricane. I don't have to worry about filling up gas cans, and preparing my portable generator anymore, along with running extension cords .

YOUR PRODUCT IS UNFAVORABLE, POOR QUALITY, NOT GOOD FOR EMERGENCY USE! AS IN THE NEED OF A PERSON ON 24/7 OXYGEN! TO BE CONFIDENT IN YOUR PRODUCT PREFORMING AS IT WAS PURCHASED FOR!...I'M "NOT" SATISFIED WITH YOUR 22kw HOME GENERATOR! Thank you: step and one half

I travel frequently for work and having a Generac Guardian gives me the peace of mind to know that my family will have power while I'm away. The generator itself is compact and sits to the side of my house out where it is not easily visible. Overall, I'm very happy with this product.

Unbelievable! Power goes out, count to 6, and pow! You have power! The entire house! We turned on electric dryer, electric oven and A/C unit all at the same time to test and nothing failed! The lights didn't even flicker! Not to mention 3 refrigerators were plugged in as well. You can't go wrong with Generac! Put piece of mind in your future!!! Thank you!

We have our basement trenched, along with 3 sump pumps. The last time our power went out, our battery backup pump ran until the battery exhausted itself. When we got home, I opened the basement door to about 5 inches of water. I fired up our portable generator and plugged in. All pumped out after 25 minutes. Works fine...BUT YOU HAVE TO BE HOME to do this. I researched whole house generators and GENERAC was the best. I now have my own. No more flooded basement plus I don't have to worry about it anymore!! I should have put one in several years ago. I'm a believer!.

Last year we had a 39 hour outage from a storm, so we paid $26,000 for a Generac Generator. 3 months later we had another outage. The generator went on and lasted 20 minutes, then had a catastrophic failure, spurting oil out everywhere. It had to be replaced with a new generator, AFTER our power was back on, after being off for 24 hours. Very Unhappy.

Just got this 26KW installed and operational today. We are happy with the test that was done with it and hope will all luck that this will never have to be used, but we have lost many a refrigerator/freezers over time and in our new house we refuse to submit and surrender to mother nature and her moods. We are betting on this 26KW to do her job when called into action.

Oaks' team made the pre-prep totally effort free. They did it all. The interaction with my gas company, permits, everything, my efforts were zero. The installation took 6 hours and their team leader was great. I don't know when I have ever spent such an amount of money with a perfect result.