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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.8 out of 5 stars
stars
3,411 ratings3,370 reviews
  1. 5 stars85% (2,916)
  2. 4 stars9% (310)
  3. 3 stars3% (91)
  4. 2 stars1% (19)
  5. 1 star2% (75)

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Showing 1,961-1,970 of 3,370 reviews
Jan 30, 2018
Vicksburgian
5 out of 5 stars review

Generator put my wife at ease

We live in an farming area with a high water table, and drainage around our house that keeps our basement dry comes back into the house to our sump pit. We've had 4 instances over the last 2 years where power was disrupted for extended times and our sump pit started overflowing forcing us to rent a portable generator. In addition the fridge in our kitchen started to thaw and leak water on the floor. My wife kept hounding me until I finally got a whole house generator to ensure we didn't have to worry anymore. We've finally planned a much needed vacation in the spring and won't have to worry anymore about a power outage and out basement flooding while we're away.

Review from generac.com
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Dec 8, 2020
tina
5 out of 5 stars review

22kw generator

Just got our system installed after waiting several months to get. thanks to covid and factory issues. but great install and nice guys who did the work and went over how it works. been needing this for 30 years and finally could get one now no worries if power goes out. would tell people to save save to get one

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Jan 17, 2022
Glo
5 out of 5 stars review

minimizes worries

Just had this unit installed...the ice and snow came to Ga. 4 days later and our worries about power outage were decreased greatly....Tommie Allen of Got Power is an excellent person to work with....reliable, on time, aware of the situation and keeps up on all aspects of the job....i would highly recommend him

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Jan 3, 2021
RZ
4 out of 5 stars review

Great, but ..

We have a 16 kW and my home and a 10 kW. Two wishes: 1. That they were quieter. Not horribly loud. 2. That the efficiency at light loads (~50%) was better. 3. Fuel consumption is specified at full & 1/2 loads. I wish I knew what is was at 25% 4. That an external wi-fi antenna could be attached. Overall, very nice.

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Feb 1, 2023
StateofMichigan
5 out of 5 stars review

Great Install and Product

Excellent experience with Specialized Power Service, Inc.. We shopped around for estimates for Generators. SPS provided a detailed estimate vs an invoice with one final estimate price with competitive pricing. It was nice to see how the entire cost of the estimate adds up. The communication was the best that I have had from any contractor. Nikki at the office will send out a detailed time line for install, including the pad or base for the generator, gas lines and then install of the generator itself. She also schedules the inspections and informs the home owner of the inspection schedule. I have never had anything run as smooth as this install. Scott the owner is very professional and informative and answered all our questions along the way. I wish all contractors were this easy to work with. We now have the peace of mind that in a power outage we have a full house generator. No more running around buying ice and putting everything in coolers or worse having to stay at a hotel during a several day outage. We took the leap and so happy we did.

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May 1, 2021
Di
5 out of 5 stars review

The AQM Dealer was tops

I knew about the Generac reputation and was recommended to AQM for purchase and installation. The installers certainly practiced the past rule of customer first which today seems to be the exception. I would not hesitate to recommend Generac and AQM for the above reasons.

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Feb 4, 2015
PaulM
5 out of 5 stars review

Dependable and quality product

Installation was completed a week ago just ahead of a heavy wet snowfall. We wondered if we would be protected if the power failed and woke the next morning to hear the motor humming along. Power was lost during the night but the generator never missed a beat powering up immediately and giving us a welcome sound. Peace of mind is worth the investment.

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Nov 21, 2023
GG32
5 out of 5 stars review

Peace of Mind

I live in a rural area that has suffered multiple power outages during the 11 years that I have lived here lasting from a few minutes to almost 4 days in length. The Generac whole house generator gives me peace of mind knowing that I will not lose power for multiple days again, that my frozen food will not go bad, and that I will be able to continue to live independently. It was installed yesterday. The gentlemen from Raddant Electric Service in Shawano, WI who did the installation were attentive, provided excellent information, and kept me apprised of their progress. Well done!

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Jan 18, 2022
RevNick
5 out of 5 stars review

Keeping my lights on.

I just today had Serial Number: 000000003010512219 Unit Description: 22KW/999 GUARD-NO T/SW AL installed at my home I got the unit from local provider here in Houston, TX Wired Generators I was impressed with the workers that did the installation and being powered by natural gas I do not have the worry of filling a gasoline tank or change out a propane tank. I was also pleased with the low noise level when it was running. Last year I was without power for 11 days during freezing cooled weather and being on the Gulf Coast have hurricanes to deal with as well.

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Jan 15, 2024
Saf
1 out of 5 stars review

Engine seal failure after 60 hours

I proactively replaced a 15 yo Generac with a new one 2 1/2 years ago. The new 10kW model installed easily and has exercised weekly and been serviced annually without fail. We are in the middle of a pretty rough ice storm in Portland. 3 days into service the device quit. Repair folks say the main engine seal is shot and can't be immediately repaired. They went on to comment that the newer units just aren't the same quality. Pretty disappointing to have it fail in the time of need. As a much less important aside, the device also repeatedly drops internet connection.

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