After researching and comparing the many different generators we chose Generac because of its outstanding performance reviews from previous purchasers and information from our immediate circle of friends who have purchased Generac generators. they are the top of the line and made in America which is important to us.

We decided to purchase a whole house generator after the February 2021 freeze in Texas. We looked at several companies and generator brands and choose a 24KW whole house, Wi-Fi Generac. It will support our heating and cooling unit, as well as anything we may need should the power go out for any reason. We signed the contract in June and the final start-up was January 5th. A long time, but it was worth the wait! The unit is top notch and we are very happy with the product and the company that installed it. We do have one suggestion for Generac, why not make either put your logo on both sides of the unit or make both a left hand and right-hand installation so based on where the unit is installed in the yard, your logo shows. We had to install ours on the left side of the yard, so the exhaust blows away from the fence, so the Generac logo faces the fence. If we faced it with Generac showing the exhaust would blow into the eves of our house....just a thought/suggestion.

Very impressed with the customer service by salesman and installers. Everything went as promised. Delivered on time as planned. Installers were very easy to work and eager to satisfy our location requirements. The installation was very professional and organized. I was very impressed how clean looking the unit looked at here completion of the project

I just had the unit installed so luckily haven't had to use it, but the installer, Switch, was a pleasure to work with. They showed me how easy it was to use (automatically sensing when it is needed to power on doesn't get any easier!), and I couldn't be happier. It's also only a little bit louder than the heat pump so that isn't an issue either. I now have peace of mind knowing that we have power and heat should we need it!

I have researched your product with known owners of several years and have found every on to be very satisfied with its performance. So when my neighbor had theirs in stalled On her referral I made arrangements to have one installed. I am confident it will serve me well.

I helped my elderly parents move into a home with all electric services. Last winter, that area had no power for 3 weeks after a heavy snowstorm downed power lines. This is the first house they’ve ever lived in without a fireplace or heating oil so it was important to me that they have a generator before this winter set in. Thankfully, the vendor I chose, Roe’s Abode, had equipment in stock and provided everything we would need! They even were able to replace the electrical panel when they discovered that the main switch wouldn’t turn off the power to the house! Professional, efficient, and friendly AND fully equipped to get the job completed quickly! Makes my parents and I sleep a lot more comfortably knowing the house is covered in the event of an outage!

I purchased this generator 6 months ago and have spent more time down than running. First was the loss of rpm and won't start on a maintenance run and next the one and only time I needed it the transfer switch failed cause the factory did not fully seat the transfer coil cables. Now after I finally get the new transfer switch test it out and then today on maintenance run I get the great 1505 code and will have to wait again for a service call. Another 200 dollars to have someone come out. I hope the power doesn't go out again. Looking back I wish I never went with Generac, do your research.

We just finished the install and 2 days later lost power. Everything worked as advertised and we were pleased to have a working generator for the 2-3 hour period while our power was down. Haven't really read and learned about all of the features i.e. wifi yet but will shortly. The install went very well and we were pleased with the communication, completed work and clean up.

We live in an farming area with a high water table, and drainage around our house that keeps our basement dry comes back into the house to our sump pit. We've had 4 instances over the last 2 years where power was disrupted for extended times and our sump pit started overflowing forcing us to rent a portable generator. In addition the fridge in our kitchen started to thaw and leak water on the floor. My wife kept hounding me until I finally got a whole house generator to ensure we didn't have to worry anymore. We've finally planned a much needed vacation in the spring and won't have to worry anymore about a power outage and out basement flooding while we're away.

My new Generac generator was installed today. However, the propane tank will be underground, so they will return with a different tank and the job will be completed. I live 15 miles from the LA gulf coast and hurricanes really do a bad job on our electricity that causes outages for a week. That means you empty your fridge and throw it all out, no a/c, no lights, etc. Can't wait to put to use. .