We purchased a Generac generator after looking at all the options available and found Generac had the best reputation and quality for the money. Well your generator has now been through two hurricanes. Hurricane Sally and Hurricane Delta. We want to thank you for providing us with a superior product and American Air Systems for a professional installation! Generac has made us feel more safe and secure while dealing with the aftermath of these hurricanes. Our home is a home even with prolonged power outages and we made a wise investment! Thank you again

Our generator was placed into service on 10/7/2022. Since then, it has often failed to start for its weekly exercise period (on10/11/2022, 2/8/2023, 4/6/2023, 4/10/2023, 4/20/2023 and 5/12/2023 to be specific). It keeps the service technician very busy for a seven-month-old machine. We have very little confidence that our generator will start if we experience a power outage.

We thought the process to install gas and electric and the unit itself was well thought out. When running, we were surprised it was not as noisy as we expected. It looks good positioned behind shrubs to cover it from view. Nice tall slab to mount it on takes away any fears of flooding affecting unit. I recommend the Generac unit. I now feel secure I will have power in case of freeze or hurricane.

We've had the generator for only a short time and haven't yet had to rely on it, but we are absolutely ecstatic with our purchase. It looks great, runs quiet, and re-powers the whole house in under 30 seconds. The mobile link is a bonus, as it keeps us informed every time there is a status change, as well as keeping track of the time run, as well as how much longer till maintenance is needed. Overall we couldn't be happier. One of the best things we've ever done for our house. Thanks Generac

Just had 22kW installed by Chris Electric. I could not be happier with the service and products. The generator is high quality and performs as advertised. Chris Electric and their staff was a joy to work with. I would recommend both without hesitation. MikeB

We tried to face quite a few Hurricane Seasons with A Gasoline Generator and Solar back up. Both were not adequate. Also living in a contry setting, all electric includin Well for water and freeze up happening in the winter we decided it was time to be really ready. The demonstration after hook up enforced our faith that we should not have to worry any more.

I have only had this generator for 3 months but it has already worked flawlessly during a 90 minute power outage. I got the cold weather kit (Chicago winters) and the mobile link app which sends status updates to your cell phone/tablet/pc so you can check on status while you are away from home. Just make sure you hire a professional who has good reviews for installing these since there are some complexities. I also had the gas company install a larger meter since in the winter with furnaces running there would not be enough gas volume to power the generator and two furnaces simultaneously (just a phone call and $100 to gas company). Generator looks good and runs more quietly that I expected (about same level as a lawn mower). After incurring $20k in water damage from a recent storm when the sump backup battery ran out of power (18 hour outage) I thought this would be a good investment.

I was particularly impressed with the installation crew. They were professional, very neat, they did an incredibly good job of explaining the features of the unit, and cleaning up when complete. I would highly recommend this product and our distributor to ANYONE!

We did a lot of research on standby generators and decided on the Generac 22kw. At first, we weren't so sure Generac was the brand for us. There had been a number of complaints. Our dealer explained that early on the Evolution control board was failing. But the issue was resolved. We took him on his word and glad we did. Four days after it was installed, the Seattle area was hammered with over a foot of snow and power went out. Generator kicked on and stayed on for the next 10 hours. Power was restored for around 3 hours and went back out. Generator kicked on and ran for another 12 hours. We rely on a pump grinder to discharge sewage. Without power, we get 10 flushes from our toilet. Wife demands that system work! So far, Generac has made us a believer. We live on a island and the other thing that sold us was parts are plentiful. Not so much with other brands. The free mobile link is nice but highly limited. To get full use of its features you have to pay a monthly fee. We highly recommend this generator.

I just had the unit installed. The electrician was outstanding. Very professional, clean and answered all our questions. The entire install went without any issues. This past Saturday the unit performed its first automatic self running maint run. During the installers test we shut off all the power and everything worked as explained. I hope this works during an actual power out emergency....Thank you so far for everything and peace of mind.