At our other house the Derecho came through and knocked over 9 trees. Everybody else lost power for 5 days. We made it fine through Sandy. We only had a 13K at that house so we definitely put a 22K on this house since we didn't have air conditioning for those 5 days and swore we'd never do that again. It's great.

My full installation was completed today Jul 22nd, and everything functioned properly. The generac system started when the powered was disconnected and was tested twice. I had questions about the WIFI setup and called the support number for help and Jeff, from Generac support, walked me through all the steps and answered all my questions. Great customer support that is friendly and knowledgeable. We now have the peace of mind that when a power outage occurs, even for days, we will have total house power backup.

It is hard to review a product that was installed on April 4, 2023 and still not operational. There have been multiple delays (installation, correcting gas line, failing electrical inspection and a faulty part). In addition, they get in no hurry to address these problems with 2 to 3 weeks in between each issue. 2 1/2 months later we have what is essentially a very expensive lawn ornament. I am hoping that we might have a working generator by no later than fall at this rate. Very frustrated and completely unsatisfied with not only Generac themselves, but their approved installer as well

I just had the generator installed since we have been having storms with power outages and it takes our electric company anywhere from 7-13 days to fix the problem. This is a god send to save our food, have heat and a/c and being able to do laundry. Without the generator it was always inconvenient.

I cannot speak to the electronic features of this unit as I am not a techie, and we have not needed it yet due to an outage. We did not price around but insisted on an American made generator. If it provides us power when we need it, we will assume we purchased a Quality unit.

Very impressed with the whole purchasing, install and product experience. From the start of working with the sales team, to the day of install was an exceptional experience. Very impressed with the product quality and professionalism of the installers. Nice to have peace of mind in an area where power loss has been a continuous issue.

This is our third Generac generator for a good reason. Their units simply work, and work well. Our last Generac generator made it through a hurricane and ran for three (3) weeks straight. We felt very comforted knowing that it worked so well, and g-d forbid we need to rely on our generator again, we know our newest Generac addition will be there to carry the load.

We just had it installed, so have not needed it yet. But it does give us confidence with as many power outages as we've had. I lost all my pond fish and my aquarium fish inside the house on the last power outage. As we get older we worry more about power outages, so this seems like a good investment.

After installing we had an outage shortly after and was put to the test pretty quickly... While the outage was less than an hour it is very comforting to know that the generator can provide whole home power without compromise... I would recommend using a concrete slab reinforced with rebar over the composite base as the composite base will not be as sound for the generator...

From the beginning of the process to today’s delivery, everyone at Electrical System of Maine (ESM) in Auburn has been great to work with. A very professional but down to earth group of people. Having done my homework I’m sure I got the best deal with this company for such a high quality product! From Michelle in the office to the two guys who did a masterful job wiring my house for installation and the installation itself…a very big thank-you!! You all patiently answered any & all of my questions. And as a promise to them….I suggest that their boss/owner hook them up with home generators for them and their families (take care of the ones who take care of you/your business)!!