Bought New Generator, it is missing the skirting, and missing the wifi module, it came with a letter telling me to scan the QR code for the wifi module to be shipped to me, but when you scan the code, it says my generator is not an affected model, and will not be sending me a module, although it is on the invoice that it is wifi enabled and does have wifi, but the unit is missing? Will call and see what can be done about it i guess

We live in a semi-rural area that has frequent power outages. They aren't normally for that long of a time period, but we have well, septic and a sump pit that runs constantly, so time can be crucial. We don't want our basement to flood. Also, our main heat source are baseboard heaters, (we do have two gas fireplaces and a heat pump unit as well), so again, we have peace of mind in the event of an outage. Rick Todd and his crew from Greenfield Power were amazing, the installation went very smoothly. He had it very well coordinated with the electrical utility, the ESA and his sub-contractors. I would highly recommend them.

I recently installed a 14kw Generac Guardian series generator for my back up needs so that its easier on my wife because im gone alot for work. It was a breeze to install and works automatically when power is interrupted on the first try! I definitely recommend this product to anyone!

Dealer did a great job in setting it up and going over the details with us. We've lost power twice since then and the generator performed wonderfully. I like that it has a locking lid for security and green light indicator to let you know everything is working properly.

I gave it a 4 star because I haven't had to use the services yet. The installation process was done very professionally and in a timely manner. Had an issue with initial startup of the generator but got everything going smoothly. I did find the wifi connections a little difficult but finally got it connected later the next day. I would recommend Generac to anyone.

We live in a rural area and had a few multi-hour outages over the years, one that was rather inconvenient. Now we have peace of mind. I did the low-voltage wiring for load-shedding relays on the transfer switch and the installation instructions were great. An electrician and the gas company took care of the hookups. The dealer did the final startup and tests, all went smoothly. Generator is relatively quiet and handles everything we need! Just added a couple of battery backup UPSs for the computer and TV and all is protected and power outages are a thing of the past. Now the funny part of the story. The day the generator was delivered, I told the guy that we had pretty reliable power and rarely had outages, which I attributed to our neighborhood underground service. Just after he set the generator on the pad, the power went out, for 18 hours!! I could only look at the generator and think this won’t happen again...and I should have ordered it a week earlier. The underground service, though impervious to falling trees and car accidents, still can fail and took a lot longer to find and fix the issue.

We had this installed at our elderly mother's home to offer the security she needs. She is on oxygen and her battery-operated oxygen generator will only last a few hours. Not only does the generator itself offer piece of mind but the fact that we can see via the app that everything is working properly adds a whole new layer of assurance. In addition, the monitoring service helps the whole family sleep better knowing that our mother's needs are being met and it is hassle-free.

after the last hurricane august 28, 2023 in Florida we decided to get the generac. We cannot handle the stress of anymore outages at our senior ages. 4 of our neighbors have one also. the installation was very professional. The 3 gentlemen were excellent.....matt Carl Samuel from Lake City Florida . MY husband and I would highly recommend purchasing a generac.

My wife and I wanted a home generator that would work automatically and switch on when the city grid failed us. We get this and more with this model capable of running most of our house, testing itself weekly, and monitoring its status. Furthermore, it communicates with my service advisor to quickly notify him of issues and facilitate a rapid resolution before a little problem becomes a big one.

Optimize was better than imagined - from initial appointment with Andrew to efficient installation with Christian and the team. We are extremely pleased; and, we highly recommend Optimize folks to anyone in the Baton Rouge area! Thanks for having such highly professionals to serve our community.