The Generac Generator looks good, test good, is waiting for the first power outage to see and feel how it works. The installation time was acceptable. It was more expensive than necessary for all that I had to do to get area ready and the calling, etc. I had to do to get gas meter checked and upgraded in the installation process. BUT it is done. I pray that it works efficiently and long term and that Canter does a good job of monitoring and maintaining its operation.

Bought New Generator, it is missing the skirting, and missing the wifi module, it came with a letter telling me to scan the QR code for the wifi module to be shipped to me, but when you scan the code, it says my generator is not an affected model, and will not be sending me a module, although it is on the invoice that it is wifi enabled and does have wifi, but the unit is missing? Will call and see what can be done about it i guess

We recently moved from New Jersey where we had our 1st Generac 22KW generator and were completely pleased with its performance and overall value. Upon moving to Maine we just had another Generac 22KW generator installed and am looking forward to continued outstanding performance. Highly recommended.

Why did I wait so long. One hour after installation, we had a power failure. Generator kicked on and worked like a charm. The installation crew was great. Efficient, courteous, and explained installation every step of the way. Thank you so much.

after the last hurricane august 28, 2023 in Florida we decided to get the generac. We cannot handle the stress of anymore outages at our senior ages. 4 of our neighbors have one also. the installation was very professional. The 3 gentlemen were excellent.....matt Carl Samuel from Lake City Florida . MY husband and I would highly recommend purchasing a generac.

Living in the Texas Gulf Coast hurricanes are a natural occurrence. I am a Sr. Regional Product Support Manager for a heavy duty diesel engine manufacture with 45 years experience servicing diesel engines in Oil & Gas, Construction & Industrial, Marine, and Power Generation applications. In Sept. 2008 we went through hurricane Ike and endured six days without power afterwards. After Ike, we installed a 20kW Guardian unit and had wonderful success and a great piece of mind with the unit at our former home. After living in the Houston area for ten years, we moved away for four years, and we just moved back to the Houston area in May 2019. In preparation of our new home for hurricane season, we purchased a 22kW Guardian unit. Our first unit as well as our new unit are whole house with 200 amp ATS. Our first unit was great but this new unit is AWESOME! The controller has been improved, the unit can now be monitored wireless from anywhere using a cell phone, tablet, or laptop. It is also monitored 24/7/365 by our authorized Generac dealer. The noise level of the unit when running has been reduced substantially. Maintenance items, oil drain, oil filter, air filter, oil fill, dipstick, and battery are all easily accessible. The controller is improved, simple to operate, understand, and is accessible with ease as well. This is a well designed, well built, serviceable unit that is supported by an outstanding dealer with factory trained and certified parts and service personnel offering 24/7/365 service to their customers. And, our Generac is backed by one of the best warranties in the business. It doesn't get any better than this folks.

Installation was excellent, but disappointed with Generac's pre-delivery checks since critical small component was faulty and required several visits by our electrician and tests at our end until final diagnosis resolved. Generac will deliver and install this component within two weeks which is a good turn around, but we feel vulnerable to power outages until resolved. In addition there is some confusion over Generac warm up times - we are hoping for less than one minute in summer, but our installer figures up to four minutes.

We lost power for 36 hours in August 2020. Thankfully we had some small gas powered generators to take care of the Refrigerators, Sump and Freezer. It was 95 degrees that day and night into next day. Sleep was non-existent. Walking around my development all of my neighbors were dark except for one. He had a Generac stand-by generator. Most of his house was taken care of except his A/C. I started thinking. September 15th 2020 I contracted with a company to provide a whole house unit. I ordered the 22KW unit to power my whole house. There was a run on generators and mine wasn't delivered until mid-January 2021. It was installed the 22nd and turned over to me on the 29th. I hooked up Mobile-Link on the 31st hours before a noreaster/snow event hit Maryland and I slept like a baby.

We just installed the unit. Test results were good, not able to give 5 stars yet as unit has not had a chance to perform. I’m confident that it will be fine. Was able to get good pricing from local retailer, with added rebate. Professional installation went well. Am very pleased thus far.

22KW generator installed two months ago. Working perfectly. in fact two days ago the power went out and the generator came up and supplied power immediately. About an hour later power was restored and generator shut down. Shortly thereafter it started again for its weekly test run. We are very happy with this generator.