We purchased it about 2 years ago and it pretty much has failed us when the need arises during storms or other weather in climate conditions. This was bought because I have a cpap machine and need it to sleep. Also to protect the contents of our freezer and fridge.

Had the Generac 22KW air cooled generator installed in March after considerable market research. Picked Generac because it offered the largest, air-cooled wattage, automatic load shedding, and because of market share (over 70%), which guarantees repair parts and service availability in the future. To date, the generator has had no issues. Weekly automatic test runs have worked flawlessly. Only have experienced one short power outage since installation. The generator kicked on immediately and transferred the house load perfectly. Could not be happier right now.

Great product. Works by itself even maintenance testing. Gives us great peace of mind to know we will always have electricity. We had no electricity for a week a couple of years ago due to ice storms and it was awful. When 30,000 + other homes don't have it either it was hard to travel on ice or find vacant hotels. Believe me a camping heater won't keep your home warm. Tried it. A neighbor was out of state during storm and he came back to broken water pipes and water and electric damage! Anyone on the fence should get one before it's needed. Get this installed by Generac company certified for maximum quality. Failing to plan is planning to fail.

Good Morning I have installed several of these type generators over a few years as an electrician. In that process I have seen several changes to your product all to make it better and easier to install and maintain. This is the first I have installed for myself and the way the connections are maid with the front of the generator opening and the cables to the breaker is the best I have seen and love it. I just received a 30 KW for a customer and will install it a month or two when the house is finished and expect it to be a great product as well. Keep up the good work and as always I will push the Generac Name with all the houses I wire. Again Thank You

My wife and I purchased our Generac generator last July. We love the peace of mind we now have especially when we hear of bad weather coming, (a major storm nor Easter just hit our area) and we no longer need to get our portable generator out and run extension cords to prep for the storm. Highly recommended!

This is my third Generac unit. I installed similar units at two prior homes. The Generac people have this down to a science. The units have all performed exactly as advertised and have each been trouble free. In my opinion, these are excellent products and the best bang for the buck,

As it turned out, our Generac generator had a defective control panel. The defect prevented the generator from properly switching the house over from the electric company's power supply to the generator's power supply. So, the first time the power went out in a storm, the generator motor activated, but because of the defective control panel, we remained without power. That caused us some real concerns and worry, a long 3:00 a.m. conversation with our electrical contractor, and two warranty visits to get the new control panel installed. Since then, the generator appears to operate correctly. The power went out one other time, and we had no problems. Just the same, we have a small remaining "trust" issue with the unit. A manufacturer defect can occur in the producing any product; we certainly understand and accept that fact. Yet both the manufacturer and the unit installer would do well to test for control panel defects. On the plus side, Generac fully stood behind its warranties. All in all, we like the generator, and remain optimistic that it will give us many years of reliable service.

Generator arrived on time and was in excellent condition. Delivers on every aspect of description. Best price on market after comparing to several other units. Nice after sale offers on warranties and service. Would recommend to anyone. Installation was uneventful and operation after install was flawless.

We had our Generac Whole House Generator installed in 2016. It is wonderful to know that when the power goes out it will turn on and our power is back on. We have had to use it 3 times so far and it works great. We do have one issue, it is a lot louder than we thought it would be. It was advertised as a quiet power source and it definitely isn't quiet. Other than that we love it.

This is my first whole house generator. The first night after the install it came on twice through the night for about 10 minutes each time. So, it did its job by starting and operating. However, since then we have not had a power outage so hard to give a good review on this particular unit. However, my mother and father (God bless and rest there souls) had one for several years as my dad was bed ridden on an air mattress that needed to be inflated at all times. The generator worked perfectly for them coming on when needed and shutting down when not and I'm expecting mine to do the same. I thought my parents generator could have been a bit quieter but other than that it worked great. I would recommend this brand from my experience.........