Live in Hurricane prone area, wanted backup power. Holly Electric (Lake City,FL), did the install. Install techs were James, Johnny and Dillon. Install was quick 4 hours. You couldn't tell they were here, when install was completed. Great job. Tested unit and explain some of the features and maintenance tips. highly recommend Holly Electric,

unit came in latter than expected but when i got it already had the place to install..got it placed and all hooked up..test ran..ran quite and like its suppose to..am using NG for fuel..runs everything that needs power..fridge..computers..stove..all lights..if you want a good generator i suggest the 14kw like i have..thanks Generac

Just had my 24 kw generator installed last week. Installers were outstanding. Other than the start run it has not had the opportunity to perform under an emergency situation. I feel really great about this product. Would highly recommend it to anyone David Carpenter

We have just had the generator installed so I am not able at this time to speak as to the dependable service of the generator. However I was most impressed with the service personnel at Platinum Electrical who installed the generator. They made the installation process a very comfortable one.Both my wife and I were grateful for the professionalism they displayed. They answered all our questions and confirmed in our minds that the purchase of the generator was the right decision.

Initially, I was excited to invest in this generator. Installed last year just before hurricane Zeta. Ran for 2 weeks, however, low oil pressure shut the unit down at least twice. No solution to excess oil usage from Comfort Engineering Systems, who did the install. This year during hurricane IDA outage, unit shut down for low oil pressure on several occasions and when I checked oil in advance of shut down it showed low oil. Over an 11 day period I had to add 14 quarts of oil. Comfort Engineering came out and performed all test to determine where the unit was using oil, but could not find any reason. Generac needs to contact me to resolve this issue, or replace the unit.

Had the unit installed just before Hurricane Harvey hit Texas. The automated transfer switch is a blessing. When the power got knocked out at 2:30 AM it kicked in immediately. So responsive I didn't even need to reset the timer on my coffee pot or alarm. It performed perfectly for over 32 hours. We run on propane and followed our propane suppliers recommendation to increase the tank size to 500 gallons

I had a 16kw generator that got damaged by lightening and replaced it with the new 22KW model. It is quite an improvement. I love the way you can disconnect loads. This is great for me because I have AC and would love to automatically disable it if necessary. The installation was easy and the appearance is great. I have it out by the pool house and can barely hear it running Highly recoomended!

Have been wanting a Generac for a long time, and now I can check this off my list. Our weather gets more and more unstable, and my husband and I couldn't be happier now that we can stay at home in comfort, whenever our location loses power. When away from home, we can check on it through our phone. Praying we never need it, but knowing we won't have to leave home again, to stay in a hotel, is so comforting. This is a such a great investment.

Our 22KW ran for 7 days straight after hurricane Irma. It used a little oil and we had a big NG bill but my family had power. The power company did such a poor job in west Florida with their vegetation management. Many overgrown trees took down all the power lines. The generac kept things as close to normal and comfortable during and after the storm. Thanks!

Works as advertised.. Power went off and a few seconds later the generator comes on and powers the entire house. We are able to run both our central AC units while simultaneously running the washer/dryer, two refrigerators, pool pump, and various lights, fans, T.V.'s, computers etc with no interruption..