Less than 2 years old still under warranty and has not worked in 3 months. Every time service tech comes it’s not covered and still not working. Last year during hurricane it stopped working and last 3 months still not working, but cost me over a thousand $$$ for service calls - new battery& cables -circuit board due to a lizard ( how -isn’t transfer panel weather tight ) engine lifter’s adjustment. Why does it take 2 weeks for parts

Just had this installed at my home. Todd Eppley/Darien Generators did a great job installing and was able to coordinate all the moving parts to get this done in a smooth fashion without much headache to me. He answered all my questions and look forward to having this protection in place. I recommend his services highly.

I am very happy with my new Generac generator and the stand which is sits on, allowing it to remain above the snow in the Winter. Mike and Jim who installed it for me are true professionals and I would highly recommend a Generac whokle house generator. It gives me such peace of mind having it as a backup for power outages. Thank you.

It is hard to review a product that was installed on April 4, 2023 and still not operational. There have been multiple delays (installation, correcting gas line, failing electrical inspection and a faulty part). In addition, they get in no hurry to address these problems with 2 to 3 weeks in between each issue. 2 1/2 months later we have what is essentially a very expensive lawn ornament. I am hoping that we might have a working generator by no later than fall at this rate. Very frustrated and completely unsatisfied with not only Generac themselves, but their approved installer as well

Just had it installed today 5/15/18 and very impressed with the way it's constructed the contractor was honest and professional he accidentally delivered the wrong size generator which was a 22kw which he originally recommended a 16kw but he said 22kw is better but it cost more but he worked it out where the monthly terms would be the same I would just be paying 4 months longer after the 36 month term,He explained how everything worked.

Having to listen to our neighbors generator kick on immediately after our neighborhood has power lost and knowing they are sitting in their home comfortably (with their a/c running) while we are left with no electric, no a/c (in Florida) we finally decided to get our automatic standby generator installed. Best. Decision. Ever! The process from beginning to end was effortless. We purchased our Generac generator from Holly Electric (Donald and Crystal were awesome!) and they handled everything! The installers Jason II, Eli, and Johnny were professional and friendly and not only installed our generator but cleaned up after themselves including making sure the generator was wiped down free of handprints (Thanks Jason!) a small gesture that showed me he takes pride in his work! I now have peace of mind especially when it comes to the possibility of power loss during hurricane season.

The wiring connections were mislabeled so the electrician had to spend hours with product support to figure it out. It actually came from the factory with the control wire connection points mislabeled. This additional time really increased the cost of the install. This 24kW doesn't run my tools as well as the 7kW Honda I had. Never should have switched to a Generac that is rated with 3 times as much output. Never get Generac'ed again.

We had Switch Electric, LLC perform the installation. They came highly recommended and I can see why. The installation went flawlessly, their explanation of the system was easy to understand and the product works incredibly well. We typically lose power here in our area at least three to four times per year and were tired of hooking up a manual generator to the house during those windy/rainy times. Thank goodness we now have the peace of mind that it will happen automatically.

I live in Naples Florida were there is a high risk of hurricanes, with the Generac whole house generator I have a sense of relief knowing I will always have power. The Generac is very reliable and I know I can count on having power during hurricane season.

After several months of researching various generator brands I concluded that Generac was far superior to the others, especially when price is a factor. About seven months ago I finally made the purchase. I purchased a Generac 22kW standby generator with an automatic transfer switch included. We live in a rural area and have used the generator several times. Six seconds after the power goes off, like clock work, the generator comes on. Our special needs daughter lives with us and that fact alone makes a generator almost necessary. We could not be happier with our generator. I highly recommend a Generac generator.