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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 81-90 of 879 reviews
Jan 31, 2024
Reviewer name: Bobdawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome machine

I absolutely love this washer/dryer combo. We have it in our powder room on the main level. It does a great job, the washer/ dryer senses the load and determines how long it needs to go for. The longest load so far has been almost 3 hours but most around 2 hours.

Review from lg.com
Helpful?656FAJGUECN613605952402
Mar 4, 2024
Reviewer name: Mario2024
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Washer/dryer combo

[This review was collected as part of a promotion.] We bought it about a month ago and we like the power of the washer, but the drying task takes a quite some time and produces a lot of lint. Lint is everywhere, in the filter, at the condenser and in the machine, and cleaning the lint form the inside of the machine (from the drum) which is a very difficult task.

Review from lg.com
Helpful?656FAJGUECN613605952402
Feb 29, 2024
Reviewer name: LG__is_the_worst
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Nightmare machine. Run away!

Had it for 1 month and it's the worst machine ever. It look like the perfect solution on paper but it's been a nightmare. First, it started drying forever stuck on 4 minutes. Repairman was sent out and said don't use detergent packs (even though it says they're ok in the manual). No improvement switching to liquid detergent. LG tech was sent out. Replaced the main board and sensor. No real improvement. This week it ran a load of towels and said on "4 minutes" drying for 12 hrs. I stopped it and the towels were like cardboard with a few damp spots. Totally ruined. Yesterday it stopped drying and now has a lot of moisture or something in the lint filter. We're a family of 5 so no washer/dryer is a huge problem. Asking for refund. I don't have the time to attempt another one. Run away,

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hi there. Thank you for taking the time to share your experience with us. We understand the inconvenience this has caused you and are sorry to hear about the troubles it has caused. Regarding your request for a refund, we're happy to assist you with this process. Please send us a private message on our social media platform at @LGUSSupport. Your satisfaction is our top priority, and we're committed to making things right. `Liz

Apr 2, 2024
Reviewer name: Elle49
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Appliance!

It’s been a little over 2 weeks and I’m very pleased with my unit. My daughter was so very impressed with all the features and the sleek and stylish appearance. I especially love the additional wash cycles you get in the app. Everything comes out super clean, smelling amazing and the best part is, I don’t have to keep running back and forth between a washer and a dryer and transferring loads upon loads of wet clothing. This is an absolute game changer in how I do laundry.

Review from lg.com
Helpful?656FAJGUECN613605952402
Feb 7, 2024
Reviewer name: daveor
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Glad we bought it

[This review was collected as part of a promotion.] Our washer and dryer both died about the same time, wanted more room so decided to go with the all in on combo,,Can't believe how quiet it is. Does a great job washing and drying. We like the little tune it plays when done,, sound like the ice cream man coming down the street.

Review from lg.com
Helpful?656FAJGUECN613605952402
Jan 5, 2026
Reviewer name: fotodesi
1 out of 5 stars
1 out of 5 stars review

Terrible machine and faulty design!

This machine does NOT work! As stated by many, the lint removal is not only difficult but it is impossible to remove it from the condenser and further slows down the drying process. You can NOT access that area, without disassembling the whole machine! There have been so many other issues. A leak has developed, hinges of the lower valve door have broken, since they are so flimsy and cheap, the top compartment lint filter had to be changed several times and on and on! I can not believe that LG has brought this faulty design to the market! Shame on LG!!!

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hi. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the level of detail you provided about the challenges you’ve been facing, especially with the condenser lint removal, the leak, the broken lower‑valve‑door hinges, and the repeated issues with the top lint filter. The difficulties you described with accessing the condenser area and the overall design concerns deserve a closer review so we can look into the specifics of your model. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this drying‑performance and component‑durability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for additional washer/dryer support and troubleshooting: https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 & https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 ^James

Mar 21, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to understand controls. Great space saver.

[This review was collected as part of a promotion.] We did a long assessment of this unit. We have concluded that this has been a very good purchase and meets and exceeds all our expectations. This unit is super quiet and runs so smoothly. Unit was easy to connect and very easy to opetate.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hi Ken, we understand and appreciate you sharing your experience with your LG WM6998HBA WashCombo All‑in‑One Washer Dryer. It’s great hearing that the controls are easy to use, the unit saves space, and that it’s running smoothly and quietly. This model is designed for simple setup and intuitive operation, so your feedback really highlights its strengths. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Apr 8, 2024
Reviewer name: Pontiac075
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing machine!

I purchased this machine over a month ago, and it is a game changer. I almost went with a different brand, and I couldn't be happier I went with the LG washer dryer combo. If you follow the manufacturers recommendations it works like charm, it has even washed and dried our comforter with out a problem. The washer is great and I have never had a machine that actually gets my whites white. The dry times are a bit longer than a normal dryer, but that is the trade off for energy savings. I typically dry my cloths and take them out slightly damp and hang them up. I would reccomed this machine to anyone who is looking to save space. My only caution to a potential buyer, would be to keep up on the maintenance and your machine will perform at its best. You need to wipe the lint after each dry cycle off of the door seal, and clean the lint filter after every use. I also need to periodically clean the drain filter and very gently clean the heat exchanger every 30 or so cycles depending on how much I use the dryer . We are a family of 4, so the machine runs a lot, and it also has to deal with dog hair. Thank LG for a great machine.

Review from lg.com
Helpful?656FAJGUECN613605952402
Feb 14, 2024
Reviewer name: MUyeki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love Her!

I love my Combo Washer. One expects their laundry to come out clean, smelling good and ready to put away. My laundry is so clean and so soft, it’s hard to believe and this is without dryer sheets! There is a learning curve, obviously, the biggest being the lint situation. Using my previous LG dryer, lint never escaped from the trap in the door. With this combo, a little tuff escapes the trap once in a while but I can handle that. All in all, this combo is the answer to any prayer asking for help with the laundry!

Review from lg.com
Helpful?656FAJGUECN613605952402
Mar 17, 2024
Reviewer name: 51David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I have had my new LG for 6 weeks. It has met all my expectations. I have Wi-Fi capability but have not used that feature yet. It automatically dispenses detergent and softener. I probably have been using too much detergent until now as I filled the automatic dispenser on first wash and have yet to refill.

Review from lg.com
Helpful?656FAJGUECN613605952402