Hello Zossimus, thank you for sharing your experience — we understand how much easier laundry becomes with the right appliance. It’s great to hear your LG WashCombo All‑in‑One 5.0 cu. ft. Ventless Washer/Dryer WM6998HBA has made the process simple, efficient, and energy‑saving. The Inverter HeatPump and Direct Drive Motor are built to deliver exactly that kind of reliable, low‑maintenance performance. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Hi. Thank you for sharing your experience with your LG WashCombo. We understand how important realistic cycle expectations are, especially when choosing a unit designed for 120‑volt and ventless operation. We appreciate your insight on the wash‑and‑dry times and how this impacts different household routines, and we want to make sure you have the right support for your specific model. To allow us to properly investigate the details of your product and to see how we can assist with the extended cycle time issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for additional guidance: https://www.lg.com/us/support/help-library/lg-front-load-washer-factors-affecting-wash-cycle-duration--20154122947689 ^James

Hello, Laura. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the clear details about the odor on clothing, the long cycle times, and the difficulty getting an update on your return request. Your feedback gives us helpful insight into how your specific LG unit is performing, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your wash‑and‑dry‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific washer issues you're encountering: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757 & https://www.lg.com/us/support/help-library/lg-front-load-washer-factors-affecting-wash-cycle-duration--20154122947689 ^James

Hello. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the details you provided about the drying performance, the need for two cycles, and the leak from the bottom. We want to take a closer look at your specific LG unit so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑ and leak‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 ^James

Hi. Thank you for sharing what’s been happening with your LG Washer and dryer. We appreciate the details you provided about the ongoing leak, the dryer not shutting off, and the number of service visits you’ve already had. Your feedback helps us understand what you’re experiencing with your specific LG units, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your washer‑and‑dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 ^James