Hi, Martha! What an awesome shoutout! We’re excited to hear how much you’re enjoying your LG Washer and Dryer Combo — it’s great knowing it’s become one of your favorite purchases. Getting used to the combined wash‑and‑dry timing can take a moment, but it sounds like you’re already finding your rhythm with it. The LG ThinQ notifications are a handy bonus, and we appreciate your thoughts on how the app could describe issues more clearly. Feedback like yours helps us keep improving! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi. We appreciate you sharing your experience with your LG Washer Dryer Combo, and we understand how important it is for a laundry system to keep up with your routine. Extended dry times and persistent lint buildup can definitely impact day‑to‑day use, and we want to take a closer look at what’s happening with your specific model. To allow us to properly investigate the details of your product model and to see how we can assist with the drying issue you’re encountering, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. You can also refer to these helpful links for guidance on LG washer‑dryer combo performance and maintenance: https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277 & https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 Thank you for reaching out. #LifesGood ^James

Hi, Steph. Thank you for sharing your experience with your LG Washer. We appreciate the detail you provided about the frequent manual draining, filter cleaning, and the long wash‑and‑dry times. We understand how important it is for a machine to keep up with a busy household, and your feedback helps highlight where the experience isn’t matching what you expected. To allow us to properly investigate the details of your specific product model and to see how we can assist with the draining and cycle‑time issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on drain pump filters, maintenance and long dry times: https://www.lg.com/us/support/help-library/lg-washing-machine-whys-is-water-not-draining-from-my-washer--20153067403293 & https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277TWW ^James

Hi, Nicole. Thanks for reaching out about your LG washer dryer combo. We appreciate you sharing that the wash‑dry cycles are taking several hours and still leaving items damp, even with smaller loads. We want to take a closer look at your specific model and the service history so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Hi. Thank you for sharing your experience with your LG WashCombo. We understand how important realistic cycle expectations are, especially when choosing a unit designed for 120‑volt and ventless operation. We appreciate your insight on the wash‑and‑dry times and how this impacts different household routines, and we want to make sure you have the right support for your specific model. To allow us to properly investigate the details of your product and to see how we can assist with the extended cycle time issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for additional guidance: https://www.lg.com/us/support/help-library/lg-front-load-washer-factors-affecting-wash-cycle-duration--20154122947689 ^James

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.