Hi. Thank you for bringing this matter to our attention. To set your expectations, LG Combo units operate slightly differently from their standalone counterparts. The wash cycle remains largely unchanged, but there are some differences with the drying process. In order to help resolve the issue at hand, please check some areas that may help boost the drying performance of your unit. This includes the water taps, inlet filters, and hoses, as well as the drain pump. Additionally, please consider the load size and cycle. To help you further, kindly visit this link for further troubleshooting steps: https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit---1337785583277. If you have any further questions or require additional assistance, please send us a message on Facebook or Meta at @LGUSSupport, as our social media team would be happy to help you further with this issue. `Liz

Hey there. Thanks for your feedback! The LG All-in-One Washer is a game-changer—giving you more free time to relax while it takes care of washing and drying in one step. Its compact, ventless design makes laundry even more convenient. With efficient drying and the convenience of an all-in-one system, laundry has never been easier. For more feedback or questions, private message us on social media @LGUSSupport​. Enjoy the convenience, and thanks for recommending LG! ^David #LifeisGood

Thank you so much for sharing your experience Laso! We’re thrilled to hear how much you’re loving your new WM6998HBA WashCombo. Its impressive capacity, quiet operation, and outstanding performance are all crafted to make every cycle seamless, and we’re delighted it’s exceeding your expectations. To take your laundry experience to the next level, have you considered our 27" LG SideKick™ Pedestal Washer (WD300CB)? It’s the ultimate laundry companion, letting you wash two loads at once—quick, easy, and conveniently installed at the base of your unit. Feel free to explore it here: https://www.lg.com/us/washers-dryers/lg-wd300cb-pedestal-washer. If there’s anything else you need or wish to share, we’re always here for you—reach out to us via private message through our social media channels @LGUSSupport with your contact details. 🌟 ^Anthony

Hi there, thank you for sharing your experience with the WM6998HBA. It’s great to hear the all‑in‑one design has been such a good fit for your home — the space savings and one‑step wash‑to‑dry cycle are big advantages for smaller families. We’re glad it’s cleaning and drying so well for you. If you ever want help exploring additional features or settings, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Hi there, we see that the drum roll you received wasn't exactly the sound that we were aiming for. We're here too dry the tears away. Thank you for bringing this to our attention. Please allow us to clear up the scene. Send a private message to our social media team using the handle @LGUSSupport with the serial/model number and a good phone number so that we can call this issue a thing of the past. ~Tanisha

Hello, Lori! We appreciate you sharing your experience with your LG washer. We’re glad to hear it’s been a great space‑saving addition to your home, and it’s helpful to know your thoughts on drying time and how it fits small‑household needs. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi Phil, really appreciate you sharing your thoughts on the LG WashCombo All‑in‑One 5.0 cu. ft. Washer/Dryer, model WM6998HBA. It’s great to hear it’s been performing exactly the way you hoped — when a single unit can handle both washing and drying without fuss, it really simplifies the whole routine. Your confidence in recommending it says a lot. If you ever need support or have questions down the road, you can reach the team at lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Hey there. We appreciate you letting us know about the long cycle times for your LG washer-dryer combo unit. We want to help ensure that you know all the tips and tricks to use your unit to have an easy laundry day experience. Cycle times for washer-dryer combo units can vary depending on the type and amount of laundry, the selected cycle, and drying options. Clothing with high cotton content, such as towels or thick clothing like jeans, may take longer to dry. If the unit is meeting these recommendations and is still taking a long time to complete, we would be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your model number and contact details, and we'll be ready to help! *Josh