Hi there! Thank you for taking the time to share your experience with us. We're truly sorry to hear about the issues you’ve encountered with the LG WM6998HBA. We understand how frustrating it must be to constantly disassemble the machine and deal with its performance problems. Your feedback is important to us, and we'll use it to improve our products and services. -Shae

Hey there Clay! We want to help your laundry days be quick and easy with your LG washer/dryer combo so you can have a great experience. This link (https://tinyurl.com/2cnfy8e3) can offer troubleshooting tips to help with the long cycle times of your unit. We'd also be happy to provide you with a couple of troubleshooting videos (https://www.youtube.com/watch?v=y6ZpcvjFcvo)( https://www.youtube.com/watch?v=Akk7JP1cC0k), which can help as well. So we can make sure you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Hey there. Congrats on your new LG All-in-One WashCombo! The ultimate set-it-and-forget-it convenience, perfect for saving space while keeping laundry simple. It's great to hear it's been a seamless addition to your home! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home! ^David

Hi, Paul. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products and exceptional service that exceed our customer's needs and expectations. For help, sometimes, a simple reset can resolve issues. Try unplugging the washer for a few minutes, then plug it back in and see if the problem persists. Since previous tech visits haven't resolved the issues, please reach out to us on social media @LGUSSupport. Include your model number, details of the issues, and any service request numbers you have. We'll prioritize a resolution and coordinate with our service team to address your concerns effectively. ^Juvy

Hi RuLu, we understand and appreciate you taking the time to share your experience with the Ventless Washer/Dryer Combo LG WashCombo™ All‑in‑One 5.0 cu. ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, model WM6998HBA. It’s great to hear how well it’s been performing for you — especially the strong cleaning results, quiet operation, and the convenience of washing and drying in one machine. Since you’re getting excellent results so far, one helpful tip is to keep the lint filter and door gasket clean, which supports smooth airflow and consistent drying performance over time. You can explore the full product details here: https://www.lg.com/us/washers-dryers/lg-wm6998hba If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Thanks for your glowing feedback, Skyler! 😊 It’s great to hear that you’re loving the convenience of your LG all-in-one WashCombo. Just toss in your laundry and let it handle the rest—truly a time-saver! If you ever need help or have questions, we're always here to help on social media @LGUSSupport. Happy washing! ✨*Joseph