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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology

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Showing 661-670 of 861 reviews
Nov 30, 2024
chuggy
2 out of 5 stars review

totally unhappy

[This review was collected as part of a promotion.] I brought this approx 6 weeks ago nd really disappointed with it. There's lint everywhere when u open the door after wash. - and it takes forever to dry

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there! We want to make sure that you have a great experience with your LG washer/dryer combo unit and are more than happy to help make that happen. These links can help with lint (https://tinyurl.com/2yamnsg8) and drying times (https://tinyurl.com/2cnfy8e3) for your unit to help get it working at 100%. So we can make sure that you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Sep 7, 2024
Jon Fo
5 out of 5 stars review

Excellent wash/ dry results

I bought this all in one a couple of weeks ago. The wash/dry times are very reasonable. Also was worried if garments fully dry, they do. Very different than old times all in one that just used evaporative drying. Highly recommend this item

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hi Jon, we understand and appreciate you sharing your experience with your LG WM6998HBA WashCombo All‑in‑One Washer Dryer. It’s great hearing that the wash and dry results are meeting your expectations and that the fully dry garments give you confidence in the ventless system. This model is engineered for efficient wash‑to‑dry performance, and your recommendation means a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Mar 8, 2025
Czk38
5 out of 5 stars review

Space saving!

This was the perfect solution to our small closet space available for a washer/dryer. This has made my life much simpler and the install was easy since no vent was needed. I’ve always been curious why there aren’t more of these in the us!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there. Congrats on your awesome new LG All-in-One WashTower! It's fantastic to hear it fits perfectly in your small laundry room. With no-vent installation, you're all set up in no time! We’re so happy it’s making life easier for you. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! ^David #LifeisGood

Mar 12, 2025
Drew_92
5 out of 5 stars review

Would highly recommend!

I love the space this saves me and that it looks really sleek. I downloaded the ThinQ app and I am really enjoying it because it washes/dries with very little effort required on my part. Would recommend especially for a smaller living space.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey Drew! Thanks so much for the awesome review! We’re so glad to hear that your LG WashTower™ is saving you space while looking sleek. It’s great that the ThinQ app is making your laundry day easier with minimal effort—laundry should definitely be this convenient! If you ever need anything or want to share the love, you can also connect with us on social media @LGUSSupport. Thanks again for choosing LG, and enjoy those effortless laundry days! ^Joslyn

Jun 14, 2025
Jp050
3 out of 5 stars review

Great Washer

I love that it is all in one and ventless. It washes great but drying not so much. I’ve had the unit for 11 months and in the beginning everything was great! But now it is taking several hours to dry clothes, which is the only drawback.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Thanks for your feedback! We always want you to have the best experience with your LG washer/dryer combo unit, and that means having your laundry dry as quickly as possible. This YouTube video (https://www.youtube.com/watch?v=y6ZpcvjFcvo&t=29s) may be able to help lower the drying time for your unit. Let us know if you need more help on social media at @LGUSSupport, and we'll be here for you! *Josh

Apr 11, 2025
Laso916
5 out of 5 stars review

I’m sold on this product

I bought this machine a week ago. I enjoyed the capacity the cycle gets the job done there is no noise. The performance is awesome and the technology best I’ve ever seen.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital

Thank you so much for sharing your experience Laso! We’re thrilled to hear how much you’re loving your new WM6998HBA WashCombo. Its impressive capacity, quiet operation, and outstanding performance are all crafted to make every cycle seamless, and we’re delighted it’s exceeding your expectations. To take your laundry experience to the next level, have you considered our 27" LG SideKick™ Pedestal Washer (WD300CB)? It’s the ultimate laundry companion, letting you wash two loads at once—quick, easy, and conveniently installed at the base of your unit. Feel free to explore it here: https://www.lg.com/us/washers-dryers/lg-wd300cb-pedestal-washer. If there’s anything else you need or wish to share, we’re always here for you—reach out to us via private message through our social media channels @LGUSSupport with your contact details. 🌟 ^Anthony

Aug 20, 2024
Diaz764
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] Great add-on to my household. Was a bit skeptical about getting a 2 in 1, but have nothing negative to say about it. Washes great, drys amazingly. Space Saver !

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hi Diaz, thank you for sharing your experience with the LG WM6998HBA WashCombo™. We’re glad to hear it’s been an amazing addition to your home. It’s great that the 2‑in‑1 design won you over — delivering excellent washing and drying performance while saving space. We love hearing that it’s been nothing but positive for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Jun 25, 2024
Teetrice Tubbs
4 out of 5 stars review

Good Product

[This review was collected as part of a promotion.] Good product. I like the convenience of being able to wash and dry a load in one setting. I just wish that process was shorter.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Jun 10, 2024
Badd1
3 out of 5 stars review

Was looking forward to this purchase for a year

I am very disappointed in my all in one that is not 2 months old - a regular size load of clothes takes 12 hours to complete and small loads are very small but wash and dry in 4 hours - very big disappointment!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Social Media

Thank you for bringing this issue to our attention. We understand your frustration with the extended cycle times and inefficient drying performance of your new LG all-in-one washer and dryer. This is certainly not the experience we want you to have with our premium appliances. At LG, we take great pride in delivering innovative and reliable products that make life more convenient for our customers. Clearly, there seems to be a problem with your unit that needs to be addressed promptly. Please know that your satisfaction is our top priority. We want to ensure you receive the exceptional performance you expect from an LG appliance. To better assist you, we kindly request that you send us a private message on Facebook or Twitter. Once we receive your message, a dedicated case manager will be assigned to work closely with you, gather more details about your situation, and find a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to resolve this matter. Our team is committed to providing you with a seamless experience and ensuring you can enjoy the full benefits of your LG appliance. Thank you for choosing LG, and we look forward to hearing from you soon.

Oct 11, 2024
Carol Colvin
2 out of 5 stars review

Gave me more room and don’t need a vent

[This review was collected as part of a promotion.] The instructions are hard to understand and I’m still trying to figure out how to use it and wishing I got a separate washer and dryer

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey Carol! Thanks for sharing your experience with us! The LG wash combo offers a wonderful sense of laundry freedom. With no load transfers needed and extra space in your home, it's a win! Check out our helpful how-to video here: http://spr.ly/6427qJxM3. If you have questions or need assistance, contact us on social media @LGUSSupport. We're here to help at any time! ^Joslyn