Hey there. We appreciate you letting us know about the long cycle times for your LG washer-dryer combo unit. We want to help ensure that you know all the tips and tricks to use your unit to have an easy laundry day experience. Cycle times for washer-dryer combo units can vary depending on the type and amount of laundry, the selected cycle, and drying options. Clothing with high cotton content, such as towels or thick clothing like jeans, may take longer to dry. If the unit is meeting these recommendations and is still taking a long time to complete, we would be more than happy to look into this further with you. Please send us a private message on social media at @LGUSSupport with your model number and contact details, and we'll be ready to help! *Josh

Hi there! Thank you for taking the time to share your experience with us. We're truly sorry to hear about the issues you’ve encountered with the LG WM6998HBA. We understand how frustrating it must be to constantly disassemble the machine and deal with its performance problems. Your feedback is important to us, and we'll use it to improve our products and services. -Shae

Hi, there. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We're sorry to hear about the challenges you've experienced with your unit. We strive to provide reliable, high-quality products that meet our customer's needs. You may visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-unresponsive-washer-buttons--20152367429605. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

We love reading how your combo washer & dryer has transformed your laundry routine! If you’re enjoying the convenience and advanced features, you might want to check out our LG Styler for the same great efficiency. Thank you for choosing LG, for questions on models, reach our product specialist for an additional discount here: https://www.lg.com/us/chat-support-live-agent. ^Jose

Hi Diaz, thank you for sharing your experience with the LG WM6998HBA WashCombo™. We’re glad to hear it’s been an amazing addition to your home. It’s great that the 2‑in‑1 design won you over — delivering excellent washing and drying performance while saving space. We love hearing that it’s been nothing but positive for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

We’re glad to hear that your installation experience was smooth and that your new LG WashCombo is checking all the right boxes for your home, Louie! ✨ To make laundry even more seamless, be sure to check out the LG ThinQ app—it lets you monitor your cycles, download specialized wash programs, and even get maintenance alerts to keep your machine running at its best. Learn more here: https://spr.ly/6426Lft8p. Be sure to reach out to us on social media @LGUSSupport if you ever need help or just want to share more about your experience. Happy washing! 🧺💙 *Joseph

Hi, Kar. We appreciate you sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand how much convenience an all‑in‑one combo can bring, and it’s great to hear you’re loving how it performs overall. Wiping the door gasket after each wash‑dry cycle is a helpful habit, but one step that can make it easier is to run the Tub Clean cycle regularly. This helps reduce moisture buildup inside the drum and gasket, which can lessen how much wiping is needed after daily use. Still, it’s wonderful to know that even with that small extra step, you’d rate it a full 5 and are enjoying everything the machine offers. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ – LG Digital Care Team ^Juvy