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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
878 ratings878 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (155)
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Showing 641-650 of 878 reviews
Nov 18, 2024
Reviewer name: MEBJ
3 out of 5 stars
3 out of 5 stars review

Sufficient

I pursued a two in one combo as my laundry room has an awkward layout and a single unit addressed some space concerns. The wash cycles work well. No complaints. But the unit is maintenance heavy compared to a traditional top load washer and separate dryer. The dry time is also a bit inconvenient. As a single person, I make it work and the advantage of the space savings still out weight the cons of the unit. But I would be leery to recommend this for a family. It has more cycle presets than I need, all of whihch seem basically the same, and then missing some other features I would like, such as controlling the dry temp or allowing for no heat drying. The capacity is great, fits my cotton king duvet, but... takes multiple dry cycles to actually get it dry. 4-6 hours in some cases and usually I have to let it air dry for the last bit. If you purchase this or other two in ones, make sure you perform the recommended maintenance, keep your loads smaller to not be inconvenienced by dry time, and if you have a multi person house hold, you may want to wait a few years when the technology inevitably gets a little better.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hey there! Thanks so much for sharing your experience about the drying time for your LG washer/dryer combo unit. You should always have a quick and easy laundry experience whenever you're performing laundry. We'd be happy to provide you with this link (http://spr.ly/6426sNAnG), which offers troubleshooting tips for long cycle times for washer/dryer combo units. If you need additional help, please reach out to us on social media at @LGUSSupport, and we'll be happy to help! *Josh

Feb 27, 2025
Reviewer name: ElleL66
5 out of 5 stars
5 out of 5 stars review

Great for busy moms

I recently purchased the LG WashCombo™ WM6998HVA, and it has been a game-changer. The 5.0 cu. ft. capacity is perfect for large loads, and the all-in-one design saves space and effort. Washing performance is excellent, and the ventless drying is convenient. The intuitive controls and smart features make laundry easier. Overall, it's a great solution for those needing efficiency and space-saving convenience—especially for full-time working mothers who need a hassle-free laundry experience!

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hey there! Nothing makes doing laundry easy, like having your LG washer/dryer combo unit in your home so laundry can be quick and efficient. If you ever need anything for your combo unit, feel free to reach out to us on social media at @LGUSSupport, and we'll be here for you and your family! *Josh

Nov 12, 2024
Reviewer name: Ana Bonilla
5 out of 5 stars
5 out of 5 stars review

Effortless Laundry Bliss: The Perfect All-In-One!

[This review was collected as part of a promotion.] I am absolutely thrilled with this unit! It comes with a fantastic range of pre-selected options that align perfectly with everyday laundry needs, making the process so much easier. One of the standout features is the seamless transition from washing to drying without any need for adjustments or transferring laundry. It's such a time-saver! Additionally, I appreciate the automatic soap dispensing feature. It ensures the perfect amount is used for each load, bringing convenience and efficiency into my laundry routine. The quiet operation and sleek design of the unit are definite bonuses. I love how it fits into my home without disrupting the ambience. I couldn't be happier with this purchase! Highly recommended for anyone in need of a reliable and efficient laundry system.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hello, Ana! We appreciate you sharing such an enthusiastic and thoughtful review of your LG washer/dryer combo. It’s great hearing how much the LG unit is elevating your laundry routine—from the convenient preset options to the seamless wash‑to‑dry transition that lets you truly set it and forget it. The automatic detergent dispensing is a favorite for many, and it’s wonderful to hear it’s bringing that same ease and consistency to your home. Your notes about the quiet performance and sleek design really stand out too. When an appliance works beautifully and blends effortlessly into your space, it makes the whole experience that much better. We’re thrilled to know you’re so happy with your purchase! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 27, 2024
Reviewer name: JustMel
4 out of 5 stars
4 out of 5 stars review

Convenient!

[This review was collected as part of a promotion.] I've had this product for a few months now. I combined the detergent and softener as one since I personally choose to avoid softener products. So I pour the detergent in both, super convenient! I like how easy the lint trap is to empty, easier than a front load dryer. I've learned that the dryer tends to leave clothes wrinkly if I don't use permanent press. But when I do a load of blankets, delicates or my general load, there isn't an issue. I agree with some of the other comments that the clothes may initially appear slightly damp but when I shake them out to fold or hang, they are usually dry enough. I'm not a fan of how much lint is left around the plastic when you open the door. I have to be careful sometimes taking clothes out so they don't get covered in it. It's kind of gross. That's my biggest complaint. If you're looking for convenience, this is definitely a winner!

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hello there! Thanks for sharing your thoughts. Always great hearing when a unit brings that level of convenience to laundry day. We appreciate your notes about lint around the door and will pass them along so the team can take a closer look. If you ever need help in the future, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Jan 17, 2024
Reviewer name: LBloves
5 out of 5 stars
5 out of 5 stars review

Bravo LG!

[This review was collected as part of a promotion.] I am extremely satisfied with my new washer/dryer combo. I was skeptical at first and actually didn’t want to learn a new appliance nor read a 59 page manual. Fear not my friends! It’s actually pretty easy to use! I was also skeptical when I saw that it had a run time of 3 hours to do both the washing and drying. After using it for a while now I realized it actually saves me time. I never was on top of the wash cycle with my old unit anyway and probably would not get to it when it was exactly done OR forget I had clothes that need to be switched to the dryer so I would have to re-wash the clothes. Now I can leave the house for work and it’s completely done by the time I get home. I’ve also used the wash only cycle to remove some clothes I wanted to air dry and continue with drying. But honestly I trust it now more to do both because the dryer is so gentle on my clothes. It doesn’t over dry them, nor shrink them. I do use the app it comes with to tell me when the cycle has finished and that’s a cool feature. It’s big enough to wash a fluffy comforter and it’s delicate enough to take care of a cashmere sweater (not drying of course). The other cool bit is the automatic detergent dispenser. You fill a chamber and you never need to think about it, at least for 30 some odd loads. My old machine had liquid soap all over it and I always managed to spill a bit of detergent in the fabric softer area. Not anymore! The machine itself is solid and extremely quiet. We live in a small brownstone and space and storage is always a problem. This machine works well in small spaces! We did purchase the storage drawer as an added accessory, and I recommend doing that. Keeps everything nice and tidy and raises the machine a bit. This appliance has totally changed the “dreaded doing laundry day”. Only if it could fold and put the clothes away! Bravo LG!

Review from lg.com
Helpful?656FAJGUECN613605952402
Jun 28, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Washer/ Dryer Combo and LG App perfect

[This review was collected as part of a promotion.] After moving, I had to change the new washer and new dryer and decided to use washer/ dryer combo for the first time. On the day of installation, I was a little confused when I was told that I had to choose only either washer or dryer for haul away service. My first impression was that it is a simple design, as seen in the photo, and went well with the laundry room. Because I did not know how much amount of laundry would be fit for perfect dry, I felt like it wasn't completely dried at first, but I was able to gradually get to the appropriate amount. The most convenient thing is that if you do laundry late at night, you can finish drying without moving it to another dryer machine, and connect the LG App to receive notifications when washing or drying is finished. It would be nice to have the ability to add a drying cycle through the LG App while washing is in progress.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hello, Serena! Thank you for sharing your review of your LG All-in-One Washer/Dryer model WM6998HBA. We are thrilled to hear that you are loving the sleek design, night-time convenience, and ThinQ app notifications! We also really appreciate your feedback regarding the haul-away process and your suggestion for adding a drying cycle via the app during a wash, and we will definitely share your thoughts with our product team. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James

Mar 13, 2025
Reviewer name: Lon Dree
5 out of 5 stars
5 out of 5 stars review

Space reclaimed, unit works great!

the LG Wash combo All in One is a sleek machine in appearance and operation. Installation was straight forward and we were happy to gain back the space the old dryer inhabited. The programming is easy to use though I do recommend reviewing the instructions. We have not tried the ap yet. I have some older concert t-shirts that need delicate washing for preservation. The menu offers options beyond our old unit and works well. I was curious how effective the dryer would be without the need of a vent. It does take longer than our old dedicated unit. However I notice that it seems to be generating far less lint. This is likely going to extend the life of the laundry items. I can see that many will appreciate the ability to locate this machine in a place where a 220volt outlet, and dryer venting is not necessary.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hey Lon. Thanks for your feedback on your LG All-in-One WashCombo! It’s great to hear that its sleek design and space-saving benefits have made a difference in your home. The easy programming and expanded wash options sound perfect for keeping your concert t-shirts in top condition. The ventless drying is a unique feature that’s gentle on your fabrics, helping to reduce lint and extend the life of your laundry. Whenever you’re ready to explore the ThinQ app, it could bring even more convenience to your routine. ​For more feedback or questions, private message us on social media @LGUSSupport​. Enjoy the efficiency and flexibility of your all-in-one solution! ^David #LifeisGood

Nov 18, 2024
Reviewer name: Mr Bummer
1 out of 5 stars
1 out of 5 stars review

Disappointed

Disappointed. When it works it’s great unfortunately that’s about half of the time. Door leaks with a heavy load dry times are very long with towels and blankets. The lint trap system is terrible and if it isn’t cleaned for 10 minutes every time it’s used it will fault to and run forever until you turn it off. The design of the lint trap system is terrible and to take it apart it feels like it will break on reassembly. My last LG washer we bought in 2008 and is still going.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hey there! Thanks for telling us about your LG WashCombo experience. Our goal with the WashCombo is to ensure that it makes laundry day quick and easy for our cherished customers, so we'd love to help improve your routine! If you're experiencing door leaks, they are usually caused by a buildup of hair, link, or residue on the gasket or inside the door glass. Check out our page at https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 for detailed troubleshooting and potential fixes. As for the longer drying times, this is usually caused by an inadequate water supply, a clogged drain filter, or the load size. Our guide at https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691 has quick and easy troubleshooting to help improve your drying experience. If you still need help, please follow up with us on social media @LGUSSupport with your contact info and model number. We'll gladly continue helping out! *Joseph

Dec 24, 2024
Reviewer name: Travis 1
4 out of 5 stars
4 out of 5 stars review

Satisfied

[This review was collected as part of a promotion.] Our combo unit has been great. Only hang up is it doesn’t always dry the cloths all the way and my wife and I wish it could be bigger because it’s just to small for our King size Comforter. Overall it’s been a good product

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hi Travis, thank you for sharing your experience with the WM6998HBA. It’s great to hear the combo unit has been a strong addition to your home. You mentioned the load not always drying fully. A helpful step is selecting Dry Only, TurboDry™, or using Dry Boost for heavier fabrics, and keeping loads light enough for air to circulate. Cleaning the lint filter and ensuring good airflow around the unit can also improve results. This guide offers additional steps you may find useful: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 If you’d like us to review your cycle settings or setup, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Jun 25, 2024
Reviewer name: Gan1158
5 out of 5 stars
5 out of 5 stars review

Sleek, polished, and next gen laundry unit!!

[This review was collected as part of a promotion.] Impressive size and features for a wisher - dryer combo. Compact design makes it a great space saver and ventless drying is like sci-fi compared to the old dryers with lint filled vent tube. We have been using the combo for some months now and it's convenient to start and load and not worry about moving the clothes from washer to dryer. It took us a few loads to realize that the drain tube at the front bottom left needs to be drained periodically for the drying to work well. Overall, we are happy customers and have recommended to many of our friends (especially those in apartmeent or looking for an upstairs washer-dryer.

Review from lg.com
Helpful?656FAJGUECN613605952402