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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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Showing 641-650 of 840 reviews
Apr 11, 2025
Laso916
5 out of 5 stars review

I’m sold on this product

I bought this machine a week ago. I enjoyed the capacity the cycle gets the job done there is no noise. The performance is awesome and the technology best I’ve ever seen.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital

Thank you so much for sharing your experience Laso! We’re thrilled to hear how much you’re loving your new WM6998HBA WashCombo. Its impressive capacity, quiet operation, and outstanding performance are all crafted to make every cycle seamless, and we’re delighted it’s exceeding your expectations. To take your laundry experience to the next level, have you considered our 27" LG SideKick™ Pedestal Washer (WD300CB)? It’s the ultimate laundry companion, letting you wash two loads at once—quick, easy, and conveniently installed at the base of your unit. Feel free to explore it here: https://www.lg.com/us/washers-dryers/lg-wd300cb-pedestal-washer. If there’s anything else you need or wish to share, we’re always here for you—reach out to us via private message through our social media channels @LGUSSupport with your contact details. 🌟 ^Anthony

Mar 4, 2025
Colette95822
5 out of 5 stars review

Easy to use!

Great machine! I love the setting options and the ease of use! The machine is quiet and completes a full load effortlessly! The machine is modern and leaves my clothes feeling clean and fresh!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there! Nothing beats having a quiet laundry experience with your LG washer/dryer combo than having all of your clothes come out fresh and clean in one go. If you ever need help with your unit in the future, feel free to reach out to us on social media at @LGUSSupport, and we'll be here for you! *Josh

Jun 10, 2024
Badd1
3 out of 5 stars review

Was looking forward to this purchase for a year

I am very disappointed in my all in one that is not 2 months old - a regular size load of clothes takes 12 hours to complete and small loads are very small but wash and dry in 4 hours - very big disappointment!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Social Media

Thank you for bringing this issue to our attention. We understand your frustration with the extended cycle times and inefficient drying performance of your new LG all-in-one washer and dryer. This is certainly not the experience we want you to have with our premium appliances. At LG, we take great pride in delivering innovative and reliable products that make life more convenient for our customers. Clearly, there seems to be a problem with your unit that needs to be addressed promptly. Please know that your satisfaction is our top priority. We want to ensure you receive the exceptional performance you expect from an LG appliance. To better assist you, we kindly request that you send us a private message on Facebook or Twitter. Once we receive your message, a dedicated case manager will be assigned to work closely with you, gather more details about your situation, and find a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to resolve this matter. Our team is committed to providing you with a seamless experience and ensuring you can enjoy the full benefits of your LG appliance. Thank you for choosing LG, and we look forward to hearing from you soon.

Nov 16, 2024
kar1990
5 out of 5 stars review

Life gets easier

I love my combo machine but I do have to say it’s kind of a pain wiping down the inner rubber ring after every wash/dry cycle. Other than that it’s awesome! I would still give it a 5!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hi, Kar. We appreciate you sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand how much convenience an all‑in‑one combo can bring, and it’s great to hear you’re loving how it performs overall. Wiping the door gasket after each wash‑dry cycle is a helpful habit, but one step that can make it easier is to run the Tub Clean cycle regularly. This helps reduce moisture buildup inside the drum and gasket, which can lessen how much wiping is needed after daily use. Still, it’s wonderful to know that even with that small extra step, you’d rate it a full 5 and are enjoying everything the machine offers. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ – LG Digital Care Team ^Juvy

Jan 20, 2025
JKGA
5 out of 5 stars review

Great Experience! Great Product!

[This review was collected as part of a promotion.] We ordered this unit the end of December 2024 and have enjoyed how efficient it has been. This is the first time to own a ventless washer/dryer combo and we are very pleased with it's performance.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team - Diego

Hey there! Sounds like your ventless washer/dryer combo has been a great addition! It’s awesome that it’s been so efficient and that you're enjoying the performance. It’s always nice when a new product exceeds expectations! ^ Diego

Oct 22, 2024
MamaPanda07
5 out of 5 stars review

Saves space and clothes quality!

I really love this combo. My clothes feel better, smell better and while the time may take just a bit longer, overall this machine has been so worth the purchase. Very happy and thankful I have something that fits in my small space.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hi, there. Thank you for sharing your experience with your LG Wash Combo (WM6998HBA) model. It’s wonderful to hear how much you’re enjoying the combo unit and that it fits your small space so well. This model is designed with an all‑in‑one wash‑and‑dry system, built‑in intelligence, and a large capacity—features that help deliver fresh‑smelling, well‑cleaned clothes with impressive convenience. To help keep it performing at its best, we recommend leaving a little space at the top of the drum to maintain proper airflow and efficient drying. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Dec 23, 2024
mkkmad731
5 out of 5 stars review

Great Machine for Small Families

[This review was collected as part of a promotion.] We both like the combo machine so far. Cleans exceptional well and dries clothes all in one step. Extra space in laundry room is great

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with the WM6998HBA. It’s great to hear the all‑in‑one design has been such a good fit for your home — the space savings and one‑step wash‑to‑dry cycle are big advantages for smaller families. We’re glad it’s cleaning and drying so well for you. If you ever want help exploring additional features or settings, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team – Rich

Aug 23, 2024
JED89
3 out of 5 stars review

Cool technology

Machine is aesthetically pleasing, cool technology. Takes a really long time to dry and unfortunately we had a leak within the first 4 months from the front door

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there! Thank you for sharing your experience with us. We’re here to help ensure your LG dryer is running smoothly. Check out our guide with useful troubleshooting steps for optimizing your dryer’s performance: http://spr.ly/6424mPv8i. If you have questions or need assistance, please get in touch with us on social media @LGUSSupport. We’re happy to assist you! Thank you for your loyalty. ^Chanelle

Dec 21, 2024
Retta15
3 out of 5 stars review

Poor/ok features

When I first got my washer dryer combo it worked good then it started to not dry my clothes the right way it would take over 24 hours to dry, now that I have a new filter it seems to work a lot better then it has in the last three to four months.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there Retta! Thank you for sharing your experience with us about your LG washer/dryer combo unit. We always want you to have a quick laundry experience whenever you're using your laundry appliances, and we're happy to hear that replacing the filter was able to help make that happen. In the meantime, we'd be happy to provide you with this YouTube video (https://www.youtube.com/watch?v=kJRxnSzQA6k), which offers tips to maintain your filters, which can help your drying time. If you need additional help in the future, feel free to reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

May 13, 2024
Mikald24
3 out of 5 stars review

Good idea

[This review was collected as part of a promotion.] It worked great when new, now a few months later water leaks all out when in dry only and never gets dry.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hi there. Thank you for taking the time to share your experience with the LG Washer (WM6998HBA) model. We appreciate you bringing this to our attention. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie