Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forDisappointed
[This review was collected as part of a promotion.] I recently invested in the LG washer dryer combo with high hopes of streamlining my laundry routine. The convenience of not having to transfer loads between the washer and dryer was a major selling point for me. However, after using the machine extensively, I've found that its drying capabilities fall far short of expectations. Despite experimenting with various settings and features touted by LG, including different drying cycles and options like AI, I consistently encounter issues with damp or even wet clothes post-cycle. This has led to repeated cycles to achieve dryness, defeating the purpose of efficiency that the combo promises. The frustration is compounded by the fact that the washer performs admirably; clothes emerge clean and well-cared for. However, the dryer component of the combo consistently underperforms. Even small loads intended for quick drying often require multiple cycles or extended drying times, which is both time-consuming and wasteful in terms of energy consumption. For now, my experience with this product has unfortunately been marked by persistent disappointment.
Hello Todd. Thank you for sharing your detailed experience with us regarding the LG Washer Dryer Combo, Model WM6998HBA. We understand your disappointment with the drying capabilities not meeting your expectations, despite the convenience of the combo unit. Your feedback is valuable, as we continuously strive to improve our products and services. Please send us a private message on our social media platform via @LGUSSupport, and our team will work with you to explore possible solutions and address your concerns. We appreciate your patience as we strive to improve your experience. ^Sam
Amazing combo
I absolutely love my LG combo washer and dryer! It’s a game-changer for my laundry routine, saving me so much time and energy. The convenience of washing and drying in one unit means no more switching loads or waiting around. The efficiency is top-notch, and the performance is exactly what I expect from LG—reliable, quiet, and powerful. I highly recommend this brand to anyone looking for a hassle-free laundry experience. 10/10!
10/10? We're blushing! 🥰 We're absolutely thrilled to hear you love your LG WashCombo! It's music to our ears to know it's a game-changer for your laundry routine – saving time and energy is what it's all about! Reliable, quiet, and powerful is the LG promise! Since you're already experiencing the magic of your LG WashCombo, have you considered adding a dash of smart home convenience with the LG ThinQ app? 📱 Imagine starting a load from anywhere, downloading specialized cycles, and getting notifications right on your phone! It's like having a little laundry assistant in your pocket. Check it out at https://www.lg.com/us/support/getting-started-with-lg-thinq. Thanks for sharing your experience with us! If you have any questions or just want to share more of your laundry victories, we're always happy to chat on social media @LGUSSupport. *Joseph
Great Unit
[This review was collected as part of a promotion.] The unit does a great job washing and drying, with only our king size quilt needing extra drying time. Living in Phoenix, our low humidity probably helps with drying compared to what other reviewers have experienced. I really like that it only needs a 120v outlet and doesn't need venting. Since it's ventless, we're not wasting energy to heat already air-conditioned air and blow it out the roof. Switching to a single combo unit has also opened up a lot of space in our laundry room. Not having to leave the door open to dry is another huge plus. This washer/dryer combo works best for people who like to run loads overnight or while they're away. If you prefer to do all your laundry in one day, this machine might not be the right fit for you. The biggest downside I've found is having to clean the condenser coils every so often. You have to unscrew a few screws, remove a couple parts, and peel off the lint that's gotten past the screen and onto the coils. This was not mentioned in the manual. I only learned about it after LG texted me. My guess is they didn't plan on it being a regular maintenance item, or they would've made it easier to do.
Hi! We’re excited to hear how well your LG washer dryer combo is performing in your Phoenix home. The efficient washing and drying, the space‑saving design, and the convenience of a 120v ventless setup really make this LG unit shine. It’s great that the quiet, closed‑door drying and overnight‑friendly cycles fit your routine so well! We appreciate you calling out the condenser coil cleaning, too. Your insight is helpful, and it’s great that you’re keeping the unit running at its best! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Great space spacer option but drying takes longer
[This review was collected as part of a promotion.] Bought this about 2 months ago. Both washing and drying take longer than a regular washer and dryer. Having the quick wash cycle helps cut some of that time. However drying takes 2-3 hours. Positive side is no more dryer vents to clean and worry about. Also have some space back in my laundry room.
Hello there! Thanks for sharing your experience. Always great hearing your combo unit is giving you helpful features and saving space, even if the dry times run a bit longer. We’ll pass your note along to our product team. If you ever need anything, @LGUSSupport is here to help. #LifesGood ❤️ ‑Rich
Great Product
[This review was collected as part of a promotion.] LG All in one washer/dryer is a great product that increases my laundry work space and gives me additional work space. AI mode is great and it has many additional modes for all clothes' etc. Best part for me is LG's WiFi platform. I can put wash into my machine in the morning and start a cycle and arrive home with fresh clothes. Excellent product
Superb
Great Idea!! The concept for Ventless Washer/Dryer Combo LG WashCombo™ All-in-One was awesome. Time saver, more efficient, wonderful design for ezlint filter - super! Love the large 5.0 capacity. We were able to set, start, depart, and return home and chore of moving washed clothes to dryer no more. Yippeee!
Hey there! Thanks a bunch for your feedback on the LG WashCombo All-in-One! It's so awesome to hear you're loving the time-saving convenience and roomy 5.0 cu. ft. capacity. With its ventless design and EZLint filter, laundry day is a breeze! Just set it, kick back, and come home to fresh, dry clothes—no more hassle moving loads around! For more feedback or questions, private message us on social media @LGUSSupport . Enjoy that effortless clean—you deserve it! 🧺😊 ^David
GAME CHANGER!
It's amazing how much more laundry we get done in a day. Simply removing the step of having to transfer loads creates more time to accomplish more laundry in the week. It has helped our busy family immensely. Runs great, super quiet, and has some neat features built in like the self dispensing detergent and the AI autowash and dry. Also love that it's ventless so we don't have to run a vent outside of our home. Highly recommend this washer dryer combo.
Hey there. Love to hear it! 🎉 Removing that extra step really does make a difference, and it’s great to know your family is getting more done with ease. The built-in features and ventless design are definitely game changers! 🚀 Enjoy the convenience! #LifeisGood ^ Diego
Surpassed every expectation!
We have been extremely pleased with the LG WashCombo All in One unit. We were initially a little nervous to use an all in one machine but it has surpassed all expectations. We can wash a load of laundry from start to finish in only a couple short hours without pausing what we are doing to switch them from washer to dryer- which is a big timesaver when you have 3 kids! I am pleased with how large the unit is- we have washed every type of load from blankets (king size bed) to baby clothes and everything fits so seamlessly. With many different types of laundry, the ease of choosing the load type & dispensper from the app is a game changer! For the parents out there- it's a totally different ballgame to not have to load soap into the unit every load with the intelligence built in. We are actively finding ways to use less energy in our home and this fit that need with it's energy efficiency standards. The ventless and compact design was able to save us much needed space in our small laundry room. Overall- we would choose this unit over and over again! Great job, LG!
Hey JoHu. Thanks for sharing your experience with your LG All-in-One WashCombo! It's' great to hear how seamlessly it fits into your busy household, making laundry more efficient and stress-free. From handling everything—king-size blankets to baby clothes—to the convenience of the ThinQ app-controlled settings, this unit is designed to simplify laundry day. Sounds like it's been a total game-changer for your family! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your family!
Great Appliance
The LG 2-in-1 Washer Dryer Combo has been an excellent addition to my home. One of the standout features is the remote access capability, which allows me to start a load remotely. This feature has made managing laundry so much more convenient, especially on busy days. While the machine does take some time to complete the wash and dry cycle, the overall performance is impressive. The clothes come out clean and dry, and I love the space-saving design that combines two appliances into one. The various wash settings are user-friendly and effective for different types of laundry. Overall, I highly recommend the LG 2-in-1 Washer Dryer Combo for anyone looking for a reliable and convenient laundry solution. It's a great machine that delivers on its promises.
Makes Laundry (and your life) Easier!
This thing is amazing! Saves time, reduces the worry of leaving clothes too long in your washer and getting that mildewed smell, and literally requires 3 button pushes to start. The AI feature is very cool and makes the process even less involved, but I appreciate being able to just wash or just dry based on my needs for each laundry load. The unit itself is very sleek and they’ve really thought out how to improve the design (a lint trap at the top so you don’t have to lean down to clean it, no special outlet required, and no need to deal with a flimsy aluminum vent snaking out of the wall). Overall cannot recommend enough, buy this and you won’t be disappointed!
Hey there CC! It's always great to have an easy and enjoyable laundry day experience whenever you use your LG washer/dryer combo unit. Don't forget to sync your unit with the ThinQ app on your phone (https://www.lg.com/us/lg-thinq) so you can enjoy even more features and have an even better laundry experience. Should you ever need help with your machine in the future, feel free to reach out to us on social media at @LGUSSupport, and we'll be happy to help! *Josh