Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









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Great AI Feature
[This review was collected as part of a promotion.] First of all, I really love the design. It's modern and sophisticated, and it has completely changed the atmosphere of my home. The delivery team was incredibly friendly and installed the product while explaining how to use it, which made me feel great from the start. Before installation, I was worried about needing a vent for the dryer, but fortunately, this model doesn’t require one, which was a relief. I’ve heard that electric dryers use a lot of electricity, so I’ll have to check my electricity bill after a month to see how much it affects the cost. The new washing machine is heavier than my old one, so it doesn’t move even when washing bulky items like blankets or large loads of laundry. It’s also much quieter than my previous machine, which is fantastic. The AI feature is great because it automatically adjusts the time and load size, so there’s no need to set anything manually, which is very convenient. The best part is that it can wash and dry at the same time, which makes everything so much easier. One downside is that all operations are digital, which can be a little tricky. For example, to activate the Child Lock, I used to be able to do it with just one button press, but now I have to go into the options menu and find the lock function. The same goes for turning it off. For those who may struggle with digital controls, this could be inconvenient. Also, after the wash is finished, I noticed there’s still some water left on the lid, which is a bit annoying, as the wet laundry can end up with moisture after the drying cycle. Although I haven’t been using it for more than a month yet, I’ve been very satisfied with it so far. If I get the chance, I’ll leave another review after using it for a few more months.
Works as advertised
Works just as advertised. Ran many loads of different sizes/types and all came out clean. Occasionally additional drying was needed but that's simple to do. It's nice not needing to move clothes from washer to dryer. Not needing a dryer vent nor a 220-240 volt dryer plug makes this very versatile.
BEST WASHER DRYER COMBO ON THE MARKET!!!!!
[This review was collected as part of a promotion.] The App: The Application very straight forward check status of a load, create a custom wash, etc The Energy consumption calculator is awesome "I am saving about 40 bucks a month from my old ge top loader and 220v front loader" The Unit: Cycles can take an additional hour compared to a traditional setup sometimes an additional 2hrs if you really load it up. I would argue the convenience of not having to move loads makes up for this. so about 2hrs for regular loads 4hrs for the big one. The filters need to be cleaned regularly as per the the manual other wise you will definitely see increased run times Having a reservoir for Detergent and Softeners is awesome. The unit seems to be very efficient with how it dispenses detergent in the AI wash/dry so much so that I rarely find myself adding more. The way the machine dries clothing without a traditional dryer duct is pretty neat using a reverse heat pump the hot wet air gets pushed into a coil and condenses the steam back down to water which is then pumped out. This prevents the machine from dumping steam into the home. Maintenance: This is likely one of the most sophisticated appliances on the market and with that comes diligent maintenance. follow the instructions and clean the dryer filter after every cycle and the water filter at least once a week. I have found that when I neglect to do this I see a drop in performance also I found that coil which is to the right of the filter had managed to get covered in lint and was causing the machine to not dry properly and caused steam to exit the filter after removing the lint from the coil the unit began to dry just as good when I first got it. I highly recommend this machine to anyone looking for a combo unit. It has far exceeded my and having the convenience of set it and forget it is the reason that I will never go back to a traditional washer dryer setup.
Very easy to use
The things I love about the washer/dryer. 1 it saves space all in one unit. 2. Automatic dispensers and easy-to-use controls. 3. No external dryer vent needed. 4. Set the controls and you can go about your day when you return the complete wash dry cycle is completed. 5. It seems easier on your clothes no extreme heat like a traditional dryer. 6. It is very efficient uses a small amount of energy. Draw backs 1. It takes longer to do your laundry you don't have separate machines running at same for multiple loads. 2. If you like extra hot dry temperatures this is not for you. 3. It doesn't remove lint like a traditional dryer I wouldn't recommend with pets that shed alot of hair.
Everything I was looking for!
[This review was collected as part of a promotion.] I was looking to replace my old washer and dryer with something that would take up less space and give me the other half of my laundry room. After using this washer/dryer combo I can say that it has exceeded my expectations. I've run around 15 loads of laundry of varying size and laundry types, all of them have taken around 1.5 to 2.5 hours to completely wash and dry. My biggest concern with getting a ventless washer/dryer was issues I read about it not drying completely, I can say that I have not had that issue and this machine has been completely dried all my laundry during the first dry cycle. Other features have also been great with saving a bit of time, like the detergent and fabric softener auto dispensers, which I didn't know was a thing as a tide pod user prior to this. Additionally, this is my first smart appliance I've ever owned. Having the machine display on the screen a description of the different settings, having it sense the load size and dampness, and having an app on my phone. If you are in the market for a washer/dryer combo or stackable unit, I personally would recommend trying this product out.
Washer combo
I bought this march 22, 2024, and regret that purchase. Have had service out already. The lint is a huge problem, eventhough the lint trap is cleaned after each use. Another lint trap that I was unaware existed until repairman showed me requires the use of pliers to remove. Not pleased at all.
Hi, there. We appreciate you leaving us a review on the LG Wash Combo (WM6998HBA) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide high-quality products that meet our customer's needs and expectations. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Laundry day has never been easier
[This review was collected as part of a promotion.] This washer-dryer is perfect for apartments and homes that have washer connections but no exhaust for a conventional dryer. The best thing about this appliance is the combined wash and dry function. No longer do I have to linger around the house waiting to exchange wet laundry from washer to dryer. Instead I can leave home during a laundry run while it does it's work over 3 to 5 hours. The ThinQ app will let you know the status of the current load and any issues (I have had none so far). The washer and dryer operations are very quiet, and have not been disruptive operating while I work in my apartment. It easily has the capacity for a king bed duvet cover (pictured). Buyers need to be aware that lint filter access is on top of the appliance, so it cannot be tucked under a counter. Also I recommend using fabric softener, because all clothing and bedding that I have washed so far does feel a bit stiffer after drying than when using a conventional dryer. In all, I am very happy with this very useful, elegant, quiet machine!
Buyer beware. Great for a week, then terrible
[This review was collected as part of a promotion.] Amazingly convenient… for a week. After that the u it stops drying effectively, requiring 3x drying cycles for a small load. Service tech came and told us he would never recommend this unit, especially if you plan on doing laundry more than one load per week. To fix the issue he had to take apart the system to clean off the condenser. Said in order to keep it drying this needs to be done regularly. When I say disassemble I’m talking getting out the tools and taking it apart. I absolutely do not recommend.
Hey there. It seems like the unit started off great, but maintaining it requires frequent disassembly for cleaning, which may not be ideal for those with regular laundry needs. To help with drying issues, you can try checking the lint filter, vent hose, and load size, as these can all impact performance. Ensuring you're using the correct cycle and that the drain pump filter is clear can also help. Learn more tips in this link: http://spr.ly/6421qKDCl. If you'd like to discuss some other options to help with the drying cycle, send us a private message on social media @LGUSSupport so that we can get connected and help find other ways to help with the drying performance. We're always here to help. ^ Diego
Space saver and a great unit to have
[This review was collected as part of a promotion.] Space saver and operating instruction is very easy to follow. Many washing options make it convenient for us. Great convenience with large washing chamber and larger compartments for detergent and fabric softerner that last for several loads before refills are needed. I would have given 5 stars but the dry cycle does not provide sufficient heat to dry clothes, extra cycle is needed to completely dry them. Overall, I'm happy with the unit.
Genius and Life Changing!
This is machine is a life changer! It's so easy, even my 8 year old can wash and dry his own clothes. We often put a load in at night (why is it that the school uniform is always dirty?!?) and wake up to dry clean clothes. I love it so much I'm planning on putting another one in our master closet area. My electric bill has gone down and the clothes are clean and perfect. Yes, a load of towels takes longer but hey...put it in and run errands etc. You don't have to be at home to move it from the washer to the dryer. Simply genius!
Hi! We’re glad to hear how much your LG Washer‑dryer combo has streamlined laundry time for the whole family. Having clean, dry clothes waiting in the morning is such a game‑changer, and it’s great that the set‑it‑and‑forget‑it convenience fits your busy routine so well. Sounds like it’s earning its spot as a household favorite! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James