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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology

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Jul 13, 2024
PlayDohCereal
2 out of 5 stars review

Error codes caused 2 returns.Everything else grea

[This review was collected as part of a promotion.] The unit is nice to look at, very easy to setup with only 2 inlet hoses 1 outlet hose and a 120v plug. Easy controls with a intuitive app to pair with it. If it wasnt for the fact 2 units had to be returned because of a LE2 Compressor error code it'd be 5 stars.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG washer, specifically with the compressor error code LE2. I can only imagine how frustrating it must be to deal with the inconvenience of having to return two units. First and foremost, I want to acknowledge that you mentioned the unit's ease of setup, intuitive app, and sleek design, which is music to my ears! We're proud of the design and features that make our products stand out. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jan 5, 2024
Wendi 1924 Farmhouse
5 out of 5 stars review

Genius!

I was little skeptical about getting LG's All-in-One Washer/Dryer but I'm glad I did. I was pleasantly surprised with how sleek it looks even in my 100yr old laundry room. The first thing I did was to add the All-in-One to my LG ThinQ .App. If you haven't tried starting a load remotely, you're missing out. Never mind that you have a dozen+ cycles to choose from including one for Active Wear, Jeans and Dresses; the ezDispense holds several loads worth of detergent & softener and then automatically adds it -Genius. Now if it only folded clothes.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Feb 28, 2024
Cewelb
2 out of 5 stars review

Slow to dry

I haven't had much opportunity to test all the settings, but from my experience, even with a "medium" load, the AI wsh and dry feature takes an incredibly long time to dry, and even after completing the cycle, I've had to put it through another dry cycle again.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from HSAd

Hi Cewelb. Thank you for reviewing the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu—Ft—Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA. Hopefully, you have had a chance to test all the settings for the unit. However, if you are still experiencing exceedingly long drying times with the AI wash and dry feature, even for medium loads, we would like to make things right and ask that you please reach out to us on Facebook or Twitter using our handle @LGUSSUpport for immediate support...^Ivan.

Apr 12, 2024
shoemakesnew
5 out of 5 stars review

The all-in-one model is so handy

An all-in-one laundry unit is just about as handy as it sounds. It does take quite a long time for a wash & dry cycle to run (around 2.5-3 hours depending on the load size and type) but that's worth it to me for not needing to remember to switch the load after washing and probably forgetting and having to rerun it! Our ideal laundry layout also never really meshed with where the dryer vent and special outlet were, so being able to plug this right into a regular outlet and not have the ugly silver vent line running across the room has been really nice, plus the extra space saved where the stacked unit used to be!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Sep 30, 2024
SteveL1979
5 out of 5 stars review

Works Great

This is a great product, if you understand its design. If you are single, (like me), or just have smaller laundry loads most of the time and limited space, this is a great option for you. The Wash cycles have so many pre loaded cycles like jeans, towels etc., that it makes it easy to find what fits your laundry. I have been using pods for my detergent, but the dispenser system seems very high tech. How does it dry? Like it is designed. It will not dry like the conventional electric or gas dryers, but it is efficient when you realize it is using a small heat pump for drying, just keep the filters clean! use the wash + Dry function and go about your day!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hello, Steve! We’re glad to hear how well your LG Washer Dryer Combo is fitting your lifestyle. The compact design, smart cycle options, and heat‑pump drying really shine when you understand how it’s built to work, and it’s great that the Wash + Dry function keeps your day moving smoothly. Keeping those filters clean is definitely the secret to getting the best performance out of it. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

May 28, 2024
LG Combo Lover
5 out of 5 stars review

Combo Love

This LG WashCombo All-in-One works great! I find running frequent small loads is the best, as it keeps the cycle times at around the 2 hour mark. The convenience of starting up a load and coming back to dry, finished laundry is next level. WashCombo sarang haeyo~

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there! Thanks for the love for the WashCombo. Running those smaller, frequent loads really is the sweet spot, and we’re glad the all‑in‑one convenience is leveling up your laundry routine. WashCombo sarang haeyo right back. If you ever need a hand, @LGUSSupport is always here for you. #LifesGood ❤️ ‑Rich

Nov 15, 2024
James River
5 out of 5 stars review

Perfect Washer for a Family with High Clean

[This review was collected as part of a promotion.] As a family of three (two adults and one child), having a washer that truly delivers on cleanliness is an absolute must for us—and the LG WM6998HBA Front Load Washer has exceeded our expectations in every way. With an active child, our laundry often includes tough stains, and this washer handles them effortlessly. The TurboWash™ 360 technology is a lifesaver, providing a deep clean even on shorter cycles. We no longer worry about whether the clothes are truly clean—it’s clear this washer gets the job done right every time. The AI DD™ system has been fantastic for adjusting wash motions based on the type of fabric, which means we can wash everything from our child’s delicate clothes to heavier items like towels with confidence. We also love the ezDispense™ system, which automatically measures and dispenses the right amount of detergent and softener. It’s one less thing to worry about in our busy routine and ensures consistent cleaning results. One feature we’ve really come to appreciate is the Allergiene™ cycle. It’s reassuring to know that allergens are being removed effectively, giving us peace of mind, especially with a little one in the house. This washer has truly improved our laundry experience. It’s efficient, intuitive to use, and delivers exceptional results. If you’re a family that prioritizes a clean and fresh wash, this is the washer for you!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hello, James! We appreciate you sharing such a thoughtful look at your experience with your LG washer. It’s great hearing how the features are making a real difference for your family of three! From tackling tough stains to caring for delicate fabrics and keeping allergens in check, it sounds like the LG unit is fitting seamlessly into your busy routine and delivering the clean you count on! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Mar 19, 2025
GdotOrtiz
5 out of 5 stars review

Game changing product!

I decided to take the chance on replacing my normal washer and dryer with this combo and I’m so glad I did! I have a small laundry room so this allowed me to save space and time. It is so nice and convenient to be able to put my laundry in once and not worry about switching it over. It cleans better than my prior washer does, so it is very convenient. I highly recommend this to anyone looking to consolidate to save space or to save time.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there. Thanks for the feedback on your LG All-in-one wash combo! It sounds like the perfect fit for your small laundry room, giving you more space while making laundry day easier than ever. The convenience of having to switch loads from one machine to another is always a great thing. Plus, with better cleaning performance than your previous machine, it's a smart upgrade all around. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 🧺🙂 ^David

Jul 24, 2024
Georgia homeowner
4 out of 5 stars review

Likes and Dislikes

[This review was collected as part of a promotion.] Ive got the Washer/Dryer Combo, and has been using it for few months. I love the design and the combo spec that allows you to complete everything at once. It will wash and dry all at once, but one thing I do not like is that the dryer is super long. I usually do regular Washer/Dryer AI option which is the second main option, but the dryer takes about 3 hrs or long, so in total, it will take 4 hr and half. Also, after the dryer function, the rubber part of the machine has all the dust on it, meaning we would need to clean the parts (interior) every single time we load washer (or it will have all the dust in the washing cycle). Do not understand why it is not collecting the dust out to the dust bin. But i love the Thin Q app, where you can see the status of the load and even select options on the phone

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Oct 28, 2024
CCDA
2 out of 5 stars review

Great idea, but needs a lot of improvement

I've used this device for a couple of months. It is indeed convenient not to have to shuttle clothes between two devices. But, this machine takes 3 or 4 hours to wash and dry a 2/3 load of clothes. It appears to me the heating element for the dryer is significantly under engineered.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there! It sounds like you’ve tried every step to get the support needed for your range, especially with the igniter continuing to click. Unplugging the whole unit to stop it is certainly something we want to help with. Please send us a private message on social media @LGUSSupport** so we can look into this further and get the assistance you need. If you're experiencing any drying concerns with your LG washer-dryer combo, take a look at this helpful guide for improving drying performance: [LG Washer Dryer Combo Troubleshooting - Poor Drying](http://spr.ly/6423SO4nP). We're here to help and want you to enjoy your appliances without interruptions!