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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 521-530 of 879 reviews
Jan 10, 2024
Reviewer name: Victoria aka Baby Bear
5 out of 5 stars
5 out of 5 stars review

Set it & forget it! Perfectly wash & dried loads

[This review was collected as part of a promotion.] Install was fast, easy and best of all only need water lines and an outlet. No heat(natural gas) or vent hook up required. My first load, what a happy success! The unit was easy to understand and use. Literally, just set it and forget it. No user delays to switch load between washer and dryer. Machine was surprisingly quiet too. Result: perfectly washed and dried load! No more delays between wash and dry cycles. Just start it and then return when you want to find a perfectly wash and dry load.

Review from lg.com
Helpful?656FAJGUECN613605952402
Dec 15, 2024
Reviewer name: FarmhouseMom48
1 out of 5 stars
1 out of 5 stars review

Get a stackable unit

We bought this about 9 months ago when we moved. The product looks nice, has a lot of features, and washes just fine. However, my one star is because it is absolutely painful how long it takes to dry. I’ve tried different settings, smaller loads of laundry, but it doesn’t matter it takes me 2-3 dry cycles to have dry clothes. I have a family and cannot wait 6-8 hours for dry clothes. We broke down and bought a stackable dryer to go on top because we just could not do it anymore.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Social

Thank you for your feedback! We're glad you reached out, and we understand how important it is to have your dryer working efficiently. To help resolve the issue, we invite you to check out our troubleshooting guide here: https://tinyurl.com/279dttnu, which includes tips on common causes and solutions for drying performance. If you need further assistance, feel free to send us a private message on social media @LGUSSupport with your contact details, model number, and any troubleshooting steps you’ve tried. We’re here to help and are committed to ensuring your dryer performs as expected. Thank you for your patience, and we look forward to helping you! 😊 ^Anthony

Mar 19, 2024
Reviewer name: lucky user
5 out of 5 stars
5 out of 5 stars review

Really like it more than I thought I would

Before using it, I had my doubts about this product - I've had many friends tell me that washer/dryer combo units don't actually dry well. And since this didn't have a vent for drying, I was even more doubtful. But this has definitely exceeded my expectations. Not only does it dry things well, but it was extremely easy to set up. You can plug it in to a normal electrical outlet instead of the usual 30 amp outlet needed for electric dryers. Not needing a vent also reduces the number of tubes that need to be connected. No real special tools or knowledge were needed to install this unit. Lastly, some things that I didn't think were a big deal, but actually make my life easier is the fact that a single cycle gets you clean and dry clothing. Not needing to unload a washing machine to load the dryer is a huge convenience - one of those, now that you experienced it, you don't want to go back to doing it the old way kind of thing. We'll see how long it lasts, but for now, I'm a happy camper

Review from lg.com
Helpful?656FAJGUECN613605952402
Jul 7, 2024
Reviewer name: FEARS
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] I would've give 5 stars if I could get it to dry my clothes 😒. I have yet to get any answers. Seems to wash amazingly, clothes seem cleaner and smell fresher which is great. The clothes always have to go through the Dry cycle multiple times before I can fold and put away. At this rate it's a good thing there is only 2 in the household. Definitely been frustrating. I Do like the multiple selections and the choices I have.

Review from lg.com
Helpful?656FAJGUECN613605952402
Feb 6, 2024
Reviewer name: ElleL
5 out of 5 stars
5 out of 5 stars review

WashCombo = GAME CHANGER

[This review was collected as part of a promotion.] Where has this been all my life?! It's like having a personal laundry assistant. You put in the laundry and less than two hours later it's CLEAN AND DRY. Plus, the unit fits so many clothes. It's truly the perfect unit for our family.

Review from lg.com
Helpful?656FAJGUECN613605952402
Jun 12, 2024
Reviewer name: Lisset
1 out of 5 stars
1 out of 5 stars review

Great concept but does not work

Would not recommend this product. I bought it two weeks ago and so far I have issue drying clothes. I had to dry my same clothes 5x and they are still soaked and now smell bad. I cleaned out everything and nothing is fixing the issue. I am planning on returning the machine since it is not working.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hi there, Thank you for reaching us. I'm so sorry to hear that you're having a terrible experience with your new LG Dryer. I can imagine how frustrating it must be to have issues with drying clothes, especially when it's brand new and you're still getting used to it. First and foremost, I want to acknowledge your frustration and disappointment. It's unacceptable that you're having to deal with soaked clothes and bad odors, even after cleaning the machine. I can assure you that we're taking this issue very seriously. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Aug 4, 2024
Reviewer name: ThisMachineSuck
1 out of 5 stars
1 out of 5 stars review

Waste of 3k Don’t Purchase

[This review was collected as part of a promotion.] The worst machine you could buy. Purchased it 3 weeks ago. The machine wouldn’t stop drying it would get to 4 minutes and just keep running after 12 hours of being out of the house thinking I’ll get home and my clothes would be dry and machine off NO the machine still running and clothes still wet. I call LG they tell me I need to do an update still didn’t fix the problem. Call Lg back they send someone out they tell me it needs new parts they change the parts still didn’t fix it. I ended up returning the machine 3k worth of garbage

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hi there! Thank you for sharing your experience with us. We understand that the LG washer/dryer combo model WM6998HBA has not met your expectations, particularly regarding its drying performance. Your feedback is important, and we'd like to assist you further. You may access this link: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. As a first step, please ensure that the drain filter is clean and that the water supply is adequate. A clogged drain filter can significantly affect the drying performance. You can clean the filter by accessing the cover at the lower left side of the front, draining any residual water, and removing any debris. If you continue to experience difficulties, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions, including discussing your concerns about the machine. We appreciate your patience and look forward to resolving this for you.—Mau

May 23, 2025
Reviewer name: lcf8088
1 out of 5 stars
1 out of 5 stars review

Good idea, failed execution

Product worked great at first. Quickly realized that lint gets through the filter and builds up on the condenser coils. Every few weeks you have to unscrew everything on the filter and manually remove the lint from the coils. Lately, have been constantly getting drain errors causing batches to fail and sit in water.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital

Thanks for sharing your honest review! We appreciate your feedback and want to help ensure you get the best performance from your washer. Try cleaning the lint filter after every load, checking the condenser coils for buildup, and inspecting the drain hose for any blockages. Running a Tub Clean cycle can also help, and if you're seeing error codes, they may provide more insight into the issue. If you need further assistance, please reach out to us in a private message through our social media platforms @LGUSSupport—we’re happy to help! 😊 ^Anthony

Mar 18, 2025
Reviewer name: Bbb4
5 out of 5 stars
5 out of 5 stars review

Great product

The LG WashComboâ„¢ 5.0 cu. ft. All-in-One is a space-saving, energy-efficient washer/dryer with Inverter HeatPumpâ„¢ tech and smart AI settings. It cleans well and is super quiet, but drying takes longer, especially for bulky items. Perfect for small spaces, but expect some trial and error with settings.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hey there. Thanks for your feedback on your LG All-in-One WashCombo. This space-saving powerhouse brings smart AI settings and energy-efficient heat pump technology to your laundry routine, delivering a quiet and effective clean. Drying times can vary depending on load size, but its innovative design makes it a great fit for small spaces. With a little adjustment to the settings, you'll maximize performance and enjoy the convenience of an all-in-one solution. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! ^David

Mar 25, 2025
Reviewer name: GKeys
5 out of 5 stars
5 out of 5 stars review

Amazing combo

I absolutely love my LG combo washer and dryer! It’s a game-changer for my laundry routine, saving me so much time and energy. The convenience of washing and drying in one unit means no more switching loads or waiting around. The efficiency is top-notch, and the performance is exactly what I expect from LG—reliable, quiet, and powerful. I highly recommend this brand to anyone looking for a hassle-free laundry experience. 10/10!

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team - Joseph

10/10? We're blushing! 🥰 We're absolutely thrilled to hear you love your LG WashCombo! It's music to our ears to know it's a game-changer for your laundry routine – saving time and energy is what it's all about! Reliable, quiet, and powerful is the LG promise! Since you're already experiencing the magic of your LG WashCombo, have you considered adding a dash of smart home convenience with the LG ThinQ app? 📱 Imagine starting a load from anywhere, downloading specialized cycles, and getting notifications right on your phone! It's like having a little laundry assistant in your pocket. Check it out at https://www.lg.com/us/support/getting-started-with-lg-thinq. Thanks for sharing your experience with us! If you have any questions or just want to share more of your laundry victories, we're always happy to chat on social media @LGUSSupport. *Joseph