Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos
+10 images
A great washer AND dryer!
We are *delighted* with this product! We have been using it for about 6 months and have had no problems. One caution: unlike single purpose machines it is important to FOLLOW THE DIRECTIONS! Don’t overload and make sure to clean the filter on the top of the machine after every use. It can do sheets, towels and heavier items without a problem as long as you don’t overload. We are amazed at how effective the heat-pump drying cycle is: the clothes really are toasty warm when they come out! We would definitely buy this combo again. If you are tall the pedestal is a favor to your back. What a space-saver and no dryer vent needed!
Hello, Johnson! What a fantastic review — you make this combo unit sound like the unsung hero of your home. Six months of smooth sailing, warm‑and‑cozy heat‑pump drying, and space‑saving brilliance is exactly the kind of experience we love to hear about. And your reminder about following the directions is spot‑on wisdom for keeping it running like a champ! For anything you need in the future, you can always reach out to @LGUSSupport.^James
Awful purchase
Do NOT buy this. We were excited to find a space saving option for our small laundry but this has been awful. It was fine for the first few months but it now takes all day to wash a small load of laundry and dry it. It took 5 hours to dry 4 bath towel yesterday. The lint is terrible no matter how many times you clean the filter. I even shopvac mine every week. I wish I could take this back.
Hi. We appreciate you sharing your experience with your LG Washer Dryer Combo, and we understand how important it is for a laundry system to keep up with your routine. Extended dry times and persistent lint buildup can definitely impact day‑to‑day use, and we want to take a closer look at what’s happening with your specific model. To allow us to properly investigate the details of your product model and to see how we can assist with the drying issue you’re encountering, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. You can also refer to these helpful links for guidance on LG washer‑dryer combo performance and maintenance: https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277 & https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 Thank you for reaching out. #LifesGood ^James
Not happy with it
replaced a separate washer & dryer, have a small home, I have to say if I had know about how this one works there is no way I would have bought it. I would go with a stackable set. The lint collection is horrible, I have to scrap my finger on the outer section to get the lint out of there, this is in addition to their lint collector. I worry it may be a fire hazard. It never seems to total dry towels, sometimes jeans. Granted I don't sort my loads. I've put a dryer sheet in sometimes so I have to pause it, it then adds 10 minutes to cycle. I get it I opened the door and the temp. dropped....
Hi, Jp. Thank you for sharing your experience with your LG washer‑dryer combo. Your description of the lint collection process, the need to reach into the outer section, the concern about buildup, and the difficulty fully drying towels or heavier items gives a clear picture of what you’ve been dealing with while using the LG unit. Your note about pausing the cycle for a dryer sheet and the added time afterward also helps highlight how the system has been operating for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your lint‑collection‑ and drying‑performance‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 ^James
Stylish and washes well but drying disappointing
The machine is a great concept. It is stylish and does a great job washing clothes. The ability to operate on 120 volts without venting is a huge bonus when application requires these options. The drying times are a big disappointment which would have swayed my purchase decision if LG disclosed the reality of a standard wash load requirements. I have found most loads take 3-4 hours to complete the wash and dry cycles. I would not recommend this product for families that wash several loads a week. It can be a time killer, luckily being retired I can work around this inconvenience but, had I known the true cycle times I would have chosen a standard 220 volt dryer unit.
Hi. Thank you for sharing your experience with your LG WashCombo. We understand how important realistic cycle expectations are, especially when choosing a unit designed for 120‑volt and ventless operation. We appreciate your insight on the wash‑and‑dry times and how this impacts different household routines, and we want to make sure you have the right support for your specific model. To allow us to properly investigate the details of your product and to see how we can assist with the extended cycle time issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for additional guidance: https://www.lg.com/us/support/help-library/lg-front-load-washer-factors-affecting-wash-cycle-duration--20154122947689 ^James
Faulty Machine. DO NOT BUY
Don't get this product. It's nice at first and pretty and the idea of having a washer and dryer combo is a cool idea. It is quiet, but not efficient in drying properly. Pet hair is an issue too. You can't wash large loads of laundry and expect them to dry. You have to run a dry cycle 4-5 times sometimes to even get your clothes remotely dry. Of course it isn't ventilated it's all electronically heated so that poses an issue of drying properly. Ours also started leaking even with all the cleaning and safety regulations we do after each wash. A huge pool of water below the machine occurred out of no where and none of the filters or parts seemed to be damaged and we did all we were suppose to do to clean it after each use. Don't get this combo.
Hi. Thank you for sharing your experience with your LG Washer and Dryer Combo. We appreciate the detailed feedback about drying efficiency, pet hair buildup, load size limitations, and the unexpected leaking you encountered. We want to help you get the best performance from your LG unit and look into what may be causing these issues. To allow us to properly investigate the details of your specific product model and to see how we can assist with the drying and leaking issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for washer/dryer combo care and troubleshooting: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 & https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 ^James
Bad decision
The drying factor isn't working well. It's like it got clogged and now I have to dry two cycles instead of the one. It leaks from the bottom. It was great at first. Something is wrong with it. It's so hard to get ahold of LG care to get them to come out and look at it. I wish I had an original washer and dryer not the combo
Hello. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the details you provided about the drying performance, the need for two cycles, and the leak from the bottom. We want to take a closer look at your specific LG unit so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑ and leak‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 ^James
Horrible experience
We purchased our first All in One last year for our Guests. We havent used it much. We decided to get one for our household. From the beginning we realized we had made a mistake. The clothes came out with a horrible stench and the worst part is that it takes SIX hours to do one load. Not even big load. We have asked for return and refund now and still havent heard back.
Hello, Laura. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the clear details about the odor on clothing, the long cycle times, and the difficulty getting an update on your return request. Your feedback gives us helpful insight into how your specific LG unit is performing, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your wash‑and‑dry‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific washer issues you're encountering: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757 & https://www.lg.com/us/support/help-library/lg-front-load-washer-factors-affecting-wash-cycle-duration--20154122947689 ^James
Not worth the price or trouble
Had this machine for about a year and not impressed. The gasket and internal drum have an awful smell that doesn't come out no matter the amount of cleaning you do. Not to mention that the drying cycle takes at least 2 runs to even come close to drying. Capacity is fine and noise level but would NOT purchase again or recommend. The ventless lint catcher is not foot quality and a pain to clean. If you are looking to buy I would look elsewhere.
Hello, Jeana. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the details you provided about the odor, drying performance, and the ventless lint system. We understand how important it is for your LG unit to stay fresh, dry efficiently, and be easy to maintain, and your feedback helps highlight where the experience hasn’t matched your expectations. To allow us to properly investigate the details of your specific product model and to see how we can assist with the odor, drying, and lint‑system issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on washer/dryer maintenance and performance: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757 & https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 ^James
Worse washer ever
I have had this washer/dryer combo for a year and a half, clean it regularly and throughly. It does not dry clothes. Washes wonderfully but I have to run my clothes through 2 to 3 dry cycles and they are still wet. I end up hanging almost all my loads to dry.
Excellent so far
Bought this at the beginning of January and have done 23 loads so far and it is fantastic as long as you clean the lint filters. Also the unit is super efficient and uses a fraction of the electricity compared to my old washer and dryer. The combo unit allowed me to put a full laundry/pantry cupboard above the unit. I highly recommend it.
Thank you for sharing your experience with the WM6998HBA! We’re so glad to hear it’s been performing fantastically and that you’re seeing great energy savings. It’s wonderful that the combo design also helped you maximize your laundry space—great setup! 🙌 And yes, keeping the lint filters clean really helps maintain peak performance. If you ever need assistance, please reach out to our LG CareQ Team at 1-888-542-2623 (Mon–Sun, 8 a.m.–9 p.m. ET). You can also connect with us here: 💬 WhatsApp: https://www.lg.com/ca_en/support/contact/whatsapp 💻 Live Chat: https://lg-chatbot.com/web/ca?locale=en_CA ✉️ Email: https://www.lg.com/ca_en/support/email Thank you for the recommendation and for choosing LG!