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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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Showing 41-50 of 840 reviews
Feb 7, 2024
daveor
5 out of 5 stars review

Verified Purchase

Glad we bought it

[This review was collected as part of a promotion.] Our washer and dryer both died about the same time, wanted more room so decided to go with the all in on combo,,Can't believe how quiet it is. Does a great job washing and drying. We like the little tune it plays when done,, sound like the ice cream man coming down the street.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
May 2, 2024
Old ladyn new tecnology
5 out of 5 stars review

Verified Purchase

Great machine

[This review was collected as part of a promotion.] Replaced two machines for one. Best decision we made. So easy to use and love the all in one process. The lint filter is easy to clean and the automatic dispenser for detergent and softener is convenient. Have had the machine a month but am sure we are saving on electricity and detergent.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Apr 6, 2024
Nat H
4 out of 5 stars review

Verified Purchase

Solid combination machine

[This review was collected as part of a promotion.] Bought this 2 months ago and am happy with it, after learning and correcting a few things. First, we noticed a loud noise during the spin cycle. Eventually, i discovered it was a rattling back panel in the pedestal, which u solved by removing the drawer and placing a piece of cardboard between the panel and frame. We also had issues with the machine not drying after about 3 weeks and tried everything to address it with no luck. Then, I tried draining the basin and cleaning the drain filter (all easy to do from the front bottom left panel of the machine) and that solved it- before I did that the drain backed up so water was dripping back into the tub from the condenser. It was an easy fix and I guess that will just have to be something I check occasionally. Otherwise we're really happy with it.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Jan 31, 2024
Bobdawn
5 out of 5 stars review

Verified Purchase

Awesome machine

I absolutely love this washer/dryer combo. We have it in our powder room on the main level. It does a great job, the washer/ dryer senses the load and determines how long it needs to go for. The longest load so far has been almost 3 hours but most around 2 hours.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Apr 5, 2024
tink123
3 out of 5 stars review

Verified Purchase

Convenient but dryer needs improvement

I just bought the washer dryer about a week ago and it has its pros and cons. Pros: It is convenient that you can wash and dry the clothes all in one machine. You can fill up the laundry detergent dispenser to last for several loads. You can follow how your load is going and if it is done in the app. Cons: We consistently have to dry every load twice. We have tried several ways to wash/dry the clothes so that they are actually dry at the end. This includes only filling the washer/dryer halfway with clothes, wash and dry followed by dry only, wash and dry AI followed by dry only, wash by itself then dry only 120 minutes (all which required an extra dry session). It would be really helpful to be able to dry it right the first time and if there was a function to make clothing more dry instead of a consistent damp. The lint filter is also difficult to pull out without breaking.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there. We appreciate your honest feedback because it is important to us. It enables us to gain a fresh perspective and explore innovative ways to improve our services and future products. Let's try the steps in the article and see if these steps can shine some light on the drying performance of your LG wash dryer combo: http://spr.ly/6421wtsjF. Let us know how these steps help, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego

Apr 30, 2024
markwhilliard
5 out of 5 stars review

Verified Purchase

Favorite Home Appliance

This combo washer/dryer by LG is quickly becoming our favorite home appliance! We've got four young children (ages 4, 4, 6, & 7), so needless to say, we've got lots of laundry! Paired with the LG Sidekick below the Combo, we've got a powerful set of washing & drying machines that help us get the job done!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hi Mark, thank you for sharing your experience with the LG WashCombo All‑in‑One WM6998HBA. We understand how much of a difference it makes for a busy household, and it’s great to hear this model paired with your LG SideKick is helping you stay ahead of laundry for your family of six. The WashCombo is designed for exactly that kind of efficient, all‑in‑one performance. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Apr 14, 2024
Jpmark
5 out of 5 stars review

Verified Purchase

You'll love it, if you know what to expect

I've had this machine for about a month. With a family of 6, it has to perform, and so far has done so. After using these combo units on a trip to japan, I've been waiting for them to be available from a reliable maker in the US. The good. For most loads, the AI wash/dry cycle gets clothes clean and dry in between 2 and 2.5 hours. Not having to switch machines makes this really flexible for busy days, overnights etc. No more forgotten loads in the washer that need to be rewashed. Capacity is great, but you can't stuff it full. It takes 4+hrs if totally loaded (think shoved in to fit). Leave 1/3 to 1/2 the space empty and you'll be happy. Built in storage/dispenser for detergent and softener keeps things neat and easy. The machine is quiet. The app is intuitive, and has some fun features like changing the cycle complete tune as well. Very attractive unit. Single dial interface works well. Lots of options if you like them. 120v power and no vent is AWESOME. Flexible placement, no clogged dryer vents, no associated fire hazard, and uses so much less electricity. We have solar so our overall use is monitored daily, and it has dropped considerably given we run 5 to 10 loads a week. In CT power is expensive, this makes a huge difference and is overlooked by many. Very gentle on clothes, less shrinking, less color fading, comes out feeling "different" but probably because they are dry but not desert hot/dry and over worked. The different. You'll likely need to change your laundry approach. Instead of doing loads all weekend, back to back switching machines constantly (ie a load is ready every 60min once you get the process moving), daily laundry is better, and I've found much easier. No big piles to fold, kids can run a load on their own with 2 button pushes, and the whole process is just smoother. I really like the change it pushed. Some may not. The things I don't love. Minor but a few. First, the lint filter is on top of the machine, so you can't install under a counter. The filter is easy to clean, but the vent that discharges into it also collects lint and is a pain to remove and clean. Second, it collects lint on the seals. A quick wipe down every load keeps things clean, but be ready for that. Otherwise it ends up back in the clothes. We've had a few instances where it just didn't dry. One when the laundry room door was closed and the unit got hot. Seems to need good airflow even though it is using water to help condense moisture as it dries. It can handle large bedding. But you may find that it dries faster hanging it than in this machine, especially if it comes out damp and you select the dry only mode. Just hang it up if you can or drape over a railing. AI mode is fastest. Normal, wash/dry and dry only are 30 to 50 percent longer. Let the machine do the thinking when possible. Overall, fantastic purchase, hopefully it lasts.

Review from lg.com
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Apr 2, 2024
Elle49
5 out of 5 stars review

Verified Purchase

Great Appliance!

It’s been a little over 2 weeks and I’m very pleased with my unit. My daughter was so very impressed with all the features and the sleek and stylish appearance. I especially love the additional wash cycles you get in the app. Everything comes out super clean, smelling amazing and the best part is, I don’t have to keep running back and forth between a washer and a dryer and transferring loads upon loads of wet clothing. This is an absolute game changer in how I do laundry.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Feb 29, 2024
LG__is_the_worst
1 out of 5 stars review

Verified Purchase

Nightmare machine. Run away!

Had it for 1 month and it's the worst machine ever. It look like the perfect solution on paper but it's been a nightmare. First, it started drying forever stuck on 4 minutes. Repairman was sent out and said don't use detergent packs (even though it says they're ok in the manual). No improvement switching to liquid detergent. LG tech was sent out. Replaced the main board and sensor. No real improvement. This week it ran a load of towels and said on "4 minutes" drying for 12 hrs. I stopped it and the towels were like cardboard with a few damp spots. Totally ruined. Yesterday it stopped drying and now has a lot of moisture or something in the lint filter. We're a family of 5 so no washer/dryer is a huge problem. Asking for refund. I don't have the time to attempt another one. Run away,

Review from lg.com
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reply from LG

Hi there. Thank you for taking the time to share your experience with us. We understand the inconvenience this has caused you and are sorry to hear about the troubles it has caused. Regarding your request for a refund, we're happy to assist you with this process. Please send us a private message on our social media platform at @LGUSSupport. Your satisfaction is our top priority, and we're committed to making things right. `Liz

Apr 23, 2026
Laura Musgrave
1 out of 5 stars review

Horrible experience

We purchased our first All in One last year for our Guests. We havent used it much. We decided to get one for our household. From the beginning we realized we had made a mistake. The clothes came out with a horrible stench and the worst part is that it takes SIX hours to do one load. Not even big load. We have asked for return and refund now and still havent heard back.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hello, Laura. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate the clear details about the odor on clothing, the long cycle times, and the difficulty getting an update on your return request. Your feedback gives us helpful insight into how your specific LG unit is performing, and we want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your wash‑and‑dry‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific washer issues you're encountering: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-odor-buildup--1337716047757 & https://www.lg.com/us/support/help-library/lg-front-load-washer-factors-affecting-wash-cycle-duration--20154122947689 ^James