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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology

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Showing 31-40 of 861 reviews
May 30, 2024
Krysmoe
5 out of 5 stars review

Verified Purchase

Exactly what I wanted and needed!

[This review was collected as part of a promotion.] I bought this unit about 6 months ago and trust me I was skeptical! However this is the best appliance u have purchased ever! If used correctly you have washed and dried clothes in just a few hours! I learned alot in the last 6 months...small loads are key and dry much faster. However I have washed and dried large comforters and pillows before and it did gemreat just needed to dry for a while. The clothes feel wet when you touch them after it dries...don't worry and just put them out and they instantly feel dry! I fill the reservoirs every once in a while and it automatically dispenses the amount you want which is a huge plus! No more dryer sheets and clothes don't have static! You do have to wash the filter every few months or the dry cycle will stay on and won't recognize that the load is dry...lesson learned. It's a great machine I actually had a sevice call done because of not washing my filter and LG came out to show me how to wash and gave me a new one which was amazing! I also had the pleasure of meeting the engineer behind the machine which was sort of fun. Anyways if you constantly forget your clothes in washer and have to re wash your loads and dewrinkle I would highly suggest this unit! It's saves space and looks amazing and does it's job! I'll never go back...combo forever!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there, Krysmoe! Really appreciate you sharing your experience. Sounds like you’ve mastered the combo life and it’s paying off big time. Glad to hear it’s been a game changer for your laundry routine. If you ever need a hand in the future, @LGUSSupport is always here for you. #LifesGood ❤️ ‑LG Digital Care Team ^Rich

Apr 8, 2024
Pontiac075
5 out of 5 stars review

Verified Purchase

Amazing machine!

I purchased this machine over a month ago, and it is a game changer. I almost went with a different brand, and I couldn't be happier I went with the LG washer dryer combo. If you follow the manufacturers recommendations it works like charm, it has even washed and dried our comforter with out a problem. The washer is great and I have never had a machine that actually gets my whites white. The dry times are a bit longer than a normal dryer, but that is the trade off for energy savings. I typically dry my cloths and take them out slightly damp and hang them up. I would reccomed this machine to anyone who is looking to save space. My only caution to a potential buyer, would be to keep up on the maintenance and your machine will perform at its best. You need to wipe the lint after each dry cycle off of the door seal, and clean the lint filter after every use. I also need to periodically clean the drain filter and very gently clean the heat exchanger every 30 or so cycles depending on how much I use the dryer . We are a family of 4, so the machine runs a lot, and it also has to deal with dog hair. Thank LG for a great machine.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
May 29, 2024
Mary C S
1 out of 5 stars review

Verified Purchase

Bad Sensor

[This review was collected as part of a promotion.] The sensor doesn’t work on our unit. I threw our first load of towels in on the towel setting at 9pm and went to bed. My husband opened the laundry room fort at 7:30 am. The washer/dryer combo was still drying. The room was very hot and the towels had been dry, I’m sure, for hours. This was on a Saturday. 2 repairmen came on Friday. They took it apart and cleaned it, didn’t replace the sensor. We haven’t heard back from them yet. I’ve been letting all loads run for 3-4 hours. If it doesn’t stop drying by then I open the door and everything is dry. I let the last load of towels run for 4 1/2 hours. It didn’t quit, but was very dry. I don’t like our clothes getting over dry. I don’t feel safe leaving the dryer unattended. I would not recommend purchasing.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

We understand hear about the issues you've encountered with your washer/dryer combo unit. We understand your frustration and apologize for any inconvenience caused. Your feedback is important to us, and we want to assist you further. Please send us a private message on social media @LGUSSupport with your contact details and any reference numbers related to your case. Our team will prioritize your case and work with you to find a resolution. Thank you for bringing this to our attention, and we appreciate your patience as we address this matter.—Junel

Mar 2, 2024
Reria M Elvington
1 out of 5 stars review

Verified Purchase

No good product.

[This review was collected as part of a promotion.] I returned this product within a day and a half of having it . It can take up to 3 hours to wash a load and at the end you still have to select the DRY setting at least twice to finish drying one load of laundry. That dry setting goes on for two hours snd forty five minutes two times ! don’t forget . What a nightmare. Great idea , but this all in one needs more work .

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from HSAd

Hello, Reria M Elvinton. Thank you for bringing your experience with the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA to our attention. We sincerely apologize for the inconvenience you encountered. We understand that you returned the WasherCombo™ All-in-One within a day of use, and we are disappointed to read that it failed to meet your expectations. Your experiences with the washer will help us better understand why the drying times were so long. If you’re open to it, we would appreciate understanding more about your experience. Your insights would be invaluable in helping us determine what went wrong, and we kindly ask that you contact us via social media with our handle @LGUSSUPPORT to share what settings you used for the drying process...^Ivan.

May 7, 2024
Sue7087 Future
4 out of 5 stars review

Verified Purchase

Many great features

[This review was collected as part of a promotion.] I bought this maybe a month ago I am very happy with it. There are a couple of things I wish was on it. Sometimes I just like to air dry for freshness, and I haven’t figured out how to do that yet And I have a problem with it going off balance because my load isn’t big enough, but it’s just me. I love how I can put my quilts in there and they wash and dry in like an hour and 52 minutes. Sometimes it just takes longer to dry things. All in all, I am happy What?

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Mar 12, 2024
Anonymous
4 out of 5 stars review

Verified Purchase

Honesty is key

[This review was collected as part of a promotion.] We purchased this unit about two months ago. We overall enjoy the unit and it seems to function well. We do have two issues. One is with the dryer function. It doesn't always dry the loads 100% we have done small single item loads, full loads, and everything in between. It has about a 95% chance of drying completely the first time. I know the problem isn't caused by water or power supply and definitely not drainage related as I keep up on cleaning it out due to the amount of animals we have. The other issue we run into is related to user error. The hassle of cleaning the door seal every is annoying and if it gets missed the unit leaks out of one of the corners near the drain. Minor annoyance but nothing terrible. All in all we love the machine and it's simple to use features. The lack of dryer vent and power consumption is great!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Jan 31, 2024
Schergen
3 out of 5 stars review

Verified Purchase

Put it anywhere!!!

[This review was collected as part of a promotion.] The idea and the concept are great. The size is also very nice. The automatic detergent and fabric softener are also a key feature. We are still learning what setting to use for the optimal load. The only negative thing I have to say is the drying cycle sometimes the clothes dry fine sometimes the clothes don’t seem like they dry at all when running on wash and dry, or AI and dry, it seems to not always matter the size of load either so we are still figuring the settings out but overall the machine seems to be performing pretty well the fact that it does not have an exhaust and it’s 110. It is also a key feature if the drying cycle continues not to dry, I will have to Figure out another solution for drying the clothes

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from Customer Care

Hey there, we really appreciate you taking the time to leave us a review about your washer/dryer combo. We totally understand how crucial it is to have a reliable unit for your daily routine, and we'd be more than delighted to assist you further with troubleshooting. Whenever it's convenient for you, please feel free to send us a private message on social media @LGUSSupport, and kindly provide us with your contact details, model, and serial number. We're here to help! ^Anthony

Apr 27, 2024
Richoid
4 out of 5 stars review

Verified Purchase

Pretty good. Seems like the engineering was rushed

[This review was collected as part of a promotion.] I like being able to throw in a load and not have to switch the load to the dryer. However, the dryer doesn't always complete drying, and I have to run it longer. I'm not sure why it's not sensing the moisture, you'd think it could do that. I did figure out from the scattered and incomplete documentation that you can combine the reservoirs for detergent and softener into one large detergent reservoir. I never use softener, so that was great! The lint trap is a little wonky. The engineers really didn't figure that all the way out. The app tells me when the cycle is done, which is nice, but it says to open the door or remove the load immediately to avoid odors. I don't think this should be required.

Review from lg.com
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Apr 16, 2024
Revaew
5 out of 5 stars review

Verified Purchase

LG All in One

Excellent machine! We are very pleased with our LG All in One washer dryer. It’s great for us our laundry room is small and having the All in One makes it look big. Having the extra room is a real benefit. Not haven to switch laundry to a dryer is fantastic. We just put our laundry in push the button and walk away. The app on our phone notifies us when everything is done. Love it

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Jan 31, 2024
Bobdawn
5 out of 5 stars review

Verified Purchase

Awesome machine

I absolutely love this washer/dryer combo. We have it in our powder room on the main level. It does a great job, the washer/ dryer senses the load and determines how long it needs to go for. The longest load so far has been almost 3 hours but most around 2 hours.

Review from lg.com
Helpful?2DWHDZALPB5313605952402