Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos









+6 images
Verified Purchase
So far so good
Purchased in Feb. Takes up less space in laundry room! Has worked out well for us. We were constantly leaving wet clothes in washer and having to rewash them. This is no longer an issue. Unfortunately the lint filter got stuck and couldn’t remove it without damaging it, but LG is sending a new one free of charge. The app is nice and gives more options for different cycles. Over all pleased with machine, time will tell.
Verified Purchase
Great machine
[This review was collected as part of a promotion.] Replaced two machines for one. Best decision we made. So easy to use and love the all in one process. The lint filter is easy to clean and the automatic dispenser for detergent and softener is convenient. Have had the machine a month but am sure we are saving on electricity and detergent.
Verified Purchase
Worth it so far
[This review was collected as part of a promotion.] Its been 2-3 weeks so far. Compared to a regular washer / dryer setup, know that you are probably signing up for regular habit of 2 mins between each cycle to clean up the lint and maybe the tub rim (just the plastic part). Other than that, its been great so far. I still delve in to the world of custom cycles but so far so good. This is also a huge upgrade from the older machine that I had so definitely geeking on how far wash combos have come
Verified Purchase
Love Her!
I love my Combo Washer. One expects their laundry to come out clean, smelling good and ready to put away. My laundry is so clean and so soft, it’s hard to believe and this is without dryer sheets! There is a learning curve, obviously, the biggest being the lint situation. Using my previous LG dryer, lint never escaped from the trap in the door. With this combo, a little tuff escapes the trap once in a while but I can handle that. All in all, this combo is the answer to any prayer asking for help with the laundry!
Verified Purchase
Easy to understand controls. Great space saver.
[This review was collected as part of a promotion.] We did a long assessment of this unit. We have concluded that this has been a very good purchase and meets and exceeds all our expectations. This unit is super quiet and runs so smoothly. Unit was easy to connect and very easy to opetate.
Hi Ken, we understand and appreciate you sharing your experience with your LG WM6998HBA WashCombo All‑in‑One Washer Dryer. It’s great hearing that the controls are easy to use, the unit saves space, and that it’s running smoothly and quietly. This model is designed for simple setup and intuitive operation, so your feedback really highlights its strengths. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich
Verified Purchase
Pretty good.
I think most people would find this is pretty heavy, so moving it yourself is probably gonna be a struggle, Installation was easy with most of the necessary tools included. You just need a level. I used a bubble level. I've only tried a few cycles. Drying takes longer than I was used to when I had a resistive electric dryer on a 30 amp circuit. But it's not a big deal since I don't generate laundry fast enough to require faster laundry. And of course since the washer and dryer are combined, I don't need to go back to the laundry soon after starting a wash. Still, it would be nice to have a faster heat pump that uses 30 amps that many people probably have already in their laundry rooms. I had a GFCI NEMA 5-15R receptacle that I plugged it in, and it seems the inverter trips the GFCI when a drying cycle starts, so I replaced it with a non-GFCI receptacle. Now there's probably an electrical code violation in my laundry room and I'm not sure what to do about that yet. I'm surprised there is no combined delicates wash and dry cycle. There are only separate delicates wash and delicates dry cycles. This should be easy to add with a firmware update.
Verified Purchase
Nightmare machine. Run away!
Had it for 1 month and it's the worst machine ever. It look like the perfect solution on paper but it's been a nightmare. First, it started drying forever stuck on 4 minutes. Repairman was sent out and said don't use detergent packs (even though it says they're ok in the manual). No improvement switching to liquid detergent. LG tech was sent out. Replaced the main board and sensor. No real improvement. This week it ran a load of towels and said on "4 minutes" drying for 12 hrs. I stopped it and the towels were like cardboard with a few damp spots. Totally ruined. Yesterday it stopped drying and now has a lot of moisture or something in the lint filter. We're a family of 5 so no washer/dryer is a huge problem. Asking for refund. I don't have the time to attempt another one. Run away,
Hi there. Thank you for taking the time to share your experience with us. We understand the inconvenience this has caused you and are sorry to hear about the troubles it has caused. Regarding your request for a refund, we're happy to assist you with this process. Please send us a private message on our social media platform at @LGUSSupport. Your satisfaction is our top priority, and we're committed to making things right. `Liz
Important drying impacts
Love the idea of this product - drying is marginally good enough and seems to be degrading at 2 years in. Some NEED TO KNOW FACTS- there is an 'internal condenser' you have to do cleaning. It is hideen Beside the pop-out lint trap; it has (air-conditioner-like) aluminum fins that clog with damp caked lint. Tricky to clean without damaging the airflow in those fins (by the way LG now sells a filter for that grate where none comes with the machine! ) . Another issue -LG specifies the drain hose should only go 4" into the wall drain (so condenser/steam output vents freely; mine had about 18" stuffed in the wall!) AND that hose shoulf have zero sag - it should go STRAIGHT from unit to wall drain (mine was good old fashioned big U shaped sagging 3' length of extra hose - I cut it off). So- to optimize drying - Buy the extra filter from LG, check your drain hose path. Keep the condenser fins clean.
Hello! We are so glad to hear that you love the concept of your LG WM6998HBA combo unit, and we genuinely appreciate you taking the time to share those insightful maintenance and installation recommendations to help keep performance top-notch. We hear your thoughts loud and clear regarding the internal condenser design and lint management over time, and we will definitely pass that feedback directly to our product team for future improvements. If you ever need anything else down the road, please feel free to reach out to us at @LGUSSupport. ^James
Verified Purchase
Washer/dryer combo
[This review was collected as part of a promotion.] We bought it about a month ago and we like the power of the washer, but the drying task takes a quite some time and produces a lot of lint. Lint is everywhere, in the filter, at the condenser and in the machine, and cleaning the lint form the inside of the machine (from the drum) which is a very difficult task.
Verified Purchase
You'll love it, if you know what to expect
I've had this machine for about a month. With a family of 6, it has to perform, and so far has done so. After using these combo units on a trip to japan, I've been waiting for them to be available from a reliable maker in the US. The good. For most loads, the AI wash/dry cycle gets clothes clean and dry in between 2 and 2.5 hours. Not having to switch machines makes this really flexible for busy days, overnights etc. No more forgotten loads in the washer that need to be rewashed. Capacity is great, but you can't stuff it full. It takes 4+hrs if totally loaded (think shoved in to fit). Leave 1/3 to 1/2 the space empty and you'll be happy. Built in storage/dispenser for detergent and softener keeps things neat and easy. The machine is quiet. The app is intuitive, and has some fun features like changing the cycle complete tune as well. Very attractive unit. Single dial interface works well. Lots of options if you like them. 120v power and no vent is AWESOME. Flexible placement, no clogged dryer vents, no associated fire hazard, and uses so much less electricity. We have solar so our overall use is monitored daily, and it has dropped considerably given we run 5 to 10 loads a week. In CT power is expensive, this makes a huge difference and is overlooked by many. Very gentle on clothes, less shrinking, less color fading, comes out feeling "different" but probably because they are dry but not desert hot/dry and over worked. The different. You'll likely need to change your laundry approach. Instead of doing loads all weekend, back to back switching machines constantly (ie a load is ready every 60min once you get the process moving), daily laundry is better, and I've found much easier. No big piles to fold, kids can run a load on their own with 2 button pushes, and the whole process is just smoother. I really like the change it pushed. Some may not. The things I don't love. Minor but a few. First, the lint filter is on top of the machine, so you can't install under a counter. The filter is easy to clean, but the vent that discharges into it also collects lint and is a pain to remove and clean. Second, it collects lint on the seals. A quick wipe down every load keeps things clean, but be ready for that. Otherwise it ends up back in the clothes. We've had a few instances where it just didn't dry. One when the laundry room door was closed and the unit got hot. Seems to need good airflow even though it is using water to help condense moisture as it dries. It can handle large bedding. But you may find that it dries faster hanging it than in this machine, especially if it comes out damp and you select the dry only mode. Just hang it up if you can or drape over a railing. AI mode is fastest. Normal, wash/dry and dry only are 30 to 50 percent longer. Let the machine do the thinking when possible. Overall, fantastic purchase, hopefully it lasts.