Hi! Love hearing how this LG Washer is making laundry feel almost effortless — those thoughtful touches like the auto‑dispenser, the lint system, and that propped‑open door design really do take the mental load out of the routine. We’ll be sure to pass along your notes about the features you’re enjoying. If you ever need anything down the road, you can always reach out to @LGUSSupport. ^James

Hi, Nicole. Thanks for reaching out about your LG washer dryer combo. We appreciate you sharing that the wash‑dry cycles are taking several hours and still leaving items damp, even with smaller loads. We want to take a closer look at your specific model and the service history so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Hey there! Sounds like your washer dryer combo is really stepping up and making laundry day a whole lot smoother. Love hearing that it’s meeting all your needs. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️ -Rich

Hello, Elizabethian. We appreciate you sharing your experience and feedback regarding your LG Washer Dryer Combo, model WM6998HBA. We always aim to provide highly efficient and convenient laundry solutions for your home, and we want to ensure your combination system delivers the swift and complete performance you expect for every load of laundry. To help optimize the drying capability of your unit, we recommend verifying that the clothing capacity does not exceed the recommended half-drum level for drying cycles, and regularly cleaning the lint filter and checking that the drain pump filter is free from obstructions to ensure maximum airflow and moisture extraction. For detailed insights on managing and improving cycle efficiency, please visit this helpful guide at https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277?srsltid=AfmBOop5Q5KXNBLcO7H0ElnrPC-rFLHNyA5AkkyfqfI3-C4uLkSWamn3. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi! Thank you so much for your loyalty and wonderful feedback! We’re thrilled to hear you’re enjoying your new LG washer and dryer combo. If you ever have questions or need assistance, feel free to reach out at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Enjoy your new appliance!

Hi! What an awesome story about your LG WM6998HBA Washer Dryer Combo — it’s great hearing how it’s made life easier, freed up space, and taken the strain out of laundry day. We love knowing it’s delivering both convenience and the kind of wash results that keep you smiling. If you ever need anything in the future, feel free to reach out to @LGUSSupport. ^James

Hi, there. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We're sorry to hear about the lint trap issue in your washer and the challenges you faced with our customer service. We strive to offer great products and customer service that meet your needs. Your feedback is noted, and we will improve our response times and communication. We are working on fixing the design flaw you mentioned to prevent future problems. For more help, please reach out to us on social media @LGUSSupport. ^Juvy

We understand the issues you're experiencing with your WM6998HBA washer. We understand your frustration and apologize for any inconvenience caused. Your feedback is important to us, and we want to assist you further. Please send us a private message on social media @LGUSSupport with your contact details and any reference numbers related to your case. Our team will prioritize your case and work with you to find a resolution. Thank you for bringing this to our attention, and we appreciate your patience as we address this matter.—Junel

Hi, Mary. Thank you for sharing your experience with the WM6998HBA unit. We understand your concern about the lint buildup on the gasket around the door during both washing and drying cycles, which can be difficult to remove. Your feedback regarding the sorting process and potential increase in laundry time is also noted. However, we're glad to hear that you appreciate the extra space provided by this all-in-one unit. Your feedback is important to us, and we'd like to assist you further. Please send us a private message at @LGUSSupport on social media, and our team will be more than happy to explore possible solutions, such as providing tips for lint removal or addressing any potential issues with the unit itself. We appreciate your patience. -Charles