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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology

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Showing 231-240 of 841 reviews
Feb 8, 2024
jjk8787
1 out of 5 stars review

Washer, maybe. Dryer, no!

I've been hoodwinked. All these ecstatic (incentivized?) reviews here and elsewhere like YouTube convinced me to pay a premium for this product. After installation, I was excited to give AI Wash & Dry a try. I gave it a whirl and was met with a damp bundle of clothes. Not sure how this got past QA, if they even bothered with it. I guess the "Washer/Dryer" combo was too good to be true (although great for marketing). Some features, like WiFi to track progress on your phone, is nice, but it seems LG was so enamored with all these peripheral features that they forgot to deliver a quality washer and (most especially) dryer. I suppose all I can do at this point is try to figure out how I'm going to return it, and warn others against buying it.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from Customer Care

Hey there, thanks a lot for taking the time to share your feedback with us. We appreciate it. We just want to ensure you're delighted with our product, so please let us know if you have any other concerns. Whenever you have a moment, kindly send us a private message with your contact details and the model and serial number of your unit. We'll be more than happy to assist you further. Take care! ^Anthony

May 12, 2024
Steve gladiwaited
5 out of 5 stars review

Worth it.

[This review was collected as part of a promotion.] Picked up mid February and wanted to give it some time before writing a review. I never write reviews. I love this thing. Sure it takes a bit longer to run a full cycle but I knew this before going in. Washes an entire weeks worth of my clothes and I'm a mechanic so these are pants, cotton shirts, and 2-3 hoodies every week in one load. Cycle takes roughly 4 hours and everything comes out fully dry and actually warm (130°F). I'm about 20 cycles into ownership and just refilled the dispensers. The machine is quiet, extremely efficient, and being able to put clothes in right before bed and wake up to clean and dry clothes in itself is worth the cost.

Review from lg.com
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Oct 28, 2024
CCDA
2 out of 5 stars review

Great idea, but needs a lot of improvement

I've used this device for a couple of months. It is indeed convenient not to have to shuttle clothes between two devices. But, this machine takes 3 or 4 hours to wash and dry a 2/3 load of clothes. It appears to me the heating element for the dryer is significantly under engineered.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there! It sounds like you’ve tried every step to get the support needed for your range, especially with the igniter continuing to click. Unplugging the whole unit to stop it is certainly something we want to help with. Please send us a private message on social media @LGUSSupport** so we can look into this further and get the assistance you need. If you're experiencing any drying concerns with your LG washer-dryer combo, take a look at this helpful guide for improving drying performance: [LG Washer Dryer Combo Troubleshooting - Poor Drying](http://spr.ly/6423SO4nP). We're here to help and want you to enjoy your appliances without interruptions!

Aug 10, 2024
Smla10
5 out of 5 stars review

Unmatched convenience.

I've had this unit for about a month now and couldn't be happier really. My wife and I both work crazy hours and not having to change the laundry so much has helped save time and just the overall convince is great. Using the app to control it too is amazing. It cleans and dries thoroughly, sometimes it takes longer but that would happen with any unit be it a combo or individual. Highly recommend.

Review from lg.com
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Jul 24, 2024
Nathan Stoker
5 out of 5 stars review

Great, despite the cons

Cons: no steam refresh wrinkle releaser. They have two different modes for wrinkle prevention but none to release them. Problem is that the nature of the wash and dry plasters the cloths to the drum during the spin and sets most of the wrinkles during the dry before the cloths fall off the tub to finished drying. Wrinkle prevention needs to run the old steam refresh routine. Have it notify you saying dry cycle is finished starting wrinkle release. That way if you Want to pull the cloths our you can or you can let it continue with a wrinkle release. Pros. No more smelly cloths left in the washer. Honestly love this thing. Auto dispenses soap so the kids can do thier own laundry and I don't have to get after them to rotate. Super easy to use and so much less tending. Absolutely love it.

Review from lg.com
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Dec 14, 2024
Young123
5 out of 5 stars review

Love this product!

I have received the LG WashCombo, and using it for about 2 weeks. It has amazing features like built in AI technology that I do not need to select the right options every time, Easy Fill feature also great it dispenses the perfect amount of the detergent or the softener for each round and I just need to refill when its empty.(I did not know I used to use more than I need) Most of all, it saves huge amount of my time. I just need to reserve the machine and it finishes my laundry by the time I come back home. Love the All-In-One WashCombo!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hi Young, thanks for sharing such an enthusiastic review of the WM6998HBA WashCombo. It’s wonderful to hear how much the AI features, Easy Fill system, and all‑in‑one design have streamlined your routine. Saving time, using the right amount of detergent automatically, and coming home to finished laundry — that’s exactly the kind of convenience this unit is built for. We’re thrilled it’s making such a difference for you. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Jun 25, 2024
MrsPlaymaker
5 out of 5 stars review

Amazing machine will all the options imaginable

[This review was collected as part of a promotion.] When receiving the washer/dryer combo we were very impressed with the streamlined look and very easy to use controls. We especially like the dispenser system. We fill up the detergent and softer the washer does the rest. It will go for over 20 washes before alerting us to be refilled. We set the dispenser to the less option. The dryer is automatically started after the wash as long as the option is chosen. At first the dryer took longer than expected however It was getting the job done. The washer and all the options make up for the time the dryer takes. I’d say 45 mins to an hour to dry depending on how full it is. I would recommend this unit especially for people living in small spaces. It has it all.

Review from lg.com
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Jan 21, 2024
jsm2025
5 out of 5 stars review

Nighttime washing dream machine

This appliance effortlessly simplifies my life. Whether I find myself running behind, tired, or simply tackling laundry day, this is a dream machine in every sense. The start it and forget it functionality of the washer and drier unit is the best part. Especially for someone like me who always forgets to transfer to the drier. After a long days, then soccer practice, and having to have a fresh uniform ready for the next day, I simply start a cycle at night. The next morning I find a perfectly washed and dried uniform. My wife loves that she can wash a load of kids’ clothes and leave for work. You don’t have to worry about transferring loads. The design of it all is pretty great too. It’s sleek, modern, simple, and easy to figure out with the built-in AI tech. The dial also makes it easy to use alongside the touch panel, so you get the settings for your wash just right. It's pretty quiet, it doesn't make much noise and overall dries well.

Review from lg.com
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Mar 27, 2024
JustMel
4 out of 5 stars review

Convenient!

[This review was collected as part of a promotion.] I've had this product for a few months now. I combined the detergent and softener as one since I personally choose to avoid softener products. So I pour the detergent in both, super convenient! I like how easy the lint trap is to empty, easier than a front load dryer. I've learned that the dryer tends to leave clothes wrinkly if I don't use permanent press. But when I do a load of blankets, delicates or my general load, there isn't an issue. I agree with some of the other comments that the clothes may initially appear slightly damp but when I shake them out to fold or hang, they are usually dry enough. I'm not a fan of how much lint is left around the plastic when you open the door. I have to be careful sometimes taking clothes out so they don't get covered in it. It's kind of gross. That's my biggest complaint. If you're looking for convenience, this is definitely a winner!

Review from lg.com
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Jun 25, 2024
blackmamba125
5 out of 5 stars review

LOVE THIS WASHER/DRYER COMBO

[This review was collected as part of a promotion.] I’m very happy with the wash and dry results. It's super convenient that I do not have to transfer loads. It also frees up lots of space in my laundry room that I can place dry racks and small closets for seasonal bedddings. The app is also very convenient. Allows me to manage when I start my wash and start the dryer once it is done. I would definietly recommend this product if youre in the market for a new washer and dryer.

Review from lg.com
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