Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos
What can I say? This washer/dryer combo has far exceeded my expectations. I can put in a load and not have to worry about leaving it and then having to redo it, because I forgot it. I’ve thought about getting one of these for so long, and I truly wish I had done it so much earlier. I couldn’t recommend this more for anyone. The convenience alone is worth every single penny.
We're absolutely beaming reading your review, Lesley! 🎉 'Exceeded expectations' is music to our ears! It sounds like you're truly experiencing the magic of the LG WashCombo – that 'set it and forget it' freedom is a game-changer! We totally get that 'wish I had done it sooner' feeling! 🙌 You mentioned that convenience is worth every penny, and we couldn't agree more! To take that convenience to the next level, have you explored the LG ThinQ app with your WashCombo? 📲 Imagine starting a load while you're out, downloading specialty cycles, or even getting a notification when your laundry is done—all from your smartphone! Plus, with ThinQ Care, you'll get proactive maintenance tips and diagnostic alerts, and ThinQ UP keeps your appliance up-to-date with new features. It's like adding a smart assistant to your laundry routine! 🧺 Check it out here: https://spr.ly/64210Vrj3. Thanks for sharing your 5-star experience! We're thrilled you love your WashCombo and hope you enjoy all the extra time you're saving! If you ever need help in the future or want to chat, you can find us on social media @LGUSSupport. *Joseph
Great washer & dryer combo!
Works great! Has 15 min quick wash option & dries in 40 minutes . Self wash & dry option for 3 hours as well for late at night loads or forgetful teenagers that leave clothes in washer & rots. Many more options to chose from. Dries very well for a 120v with no vent.
Horrible Machine
I bought this product last July, since then I have had nothing but issues with it. It takes any one load 3-4 hrs to go through the wash dry cycle and sometimes after that i still have to add more dry time. This is even with sorting down all my clothes to go with each cycle selection. I also have on the setting to be notified when you detergent and softener is low and well it quit doing that already. The lint trap is also very damp after each use and very hard to clean because of it. I have called about these issues 3 times already and have gotten no help at all. For a machine this expensive I should not be having these issues, I personally just want it out of my house and refunded but I just keep getting dodged when I bring this up on any given call because their machine is so great and its user error. DO NOT PURCHASE!!!
Hey there. Thank you for sharing your experience with the LG All-in-one WashCombo! We truly appreciate your feedback and understand that you expect a seamless washing and drying experience. We aim to provide appliances that enhance your home life and ensure you enjoy all the great features. We want to continue helping you. Please private message us on social media @LGUSSupport with your contact details. We’re dedicated to helping you maximize your experience with your machine. Let’s work together to make your laundry days even better!
Buyer beware. Great for a week, then terrible
[This review was collected as part of a promotion.] Amazingly convenient… for a week. After that the u it stops drying effectively, requiring 3x drying cycles for a small load. Service tech came and told us he would never recommend this unit, especially if you plan on doing laundry more than one load per week. To fix the issue he had to take apart the system to clean off the condenser. Said in order to keep it drying this needs to be done regularly. When I say disassemble I’m talking getting out the tools and taking it apart. I absolutely do not recommend.
Hey there. It seems like the unit started off great, but maintaining it requires frequent disassembly for cleaning, which may not be ideal for those with regular laundry needs. To help with drying issues, you can try checking the lint filter, vent hose, and load size, as these can all impact performance. Ensuring you're using the correct cycle and that the drain pump filter is clear can also help. Learn more tips in this link: http://spr.ly/6421qKDCl. If you'd like to discuss some other options to help with the drying cycle, send us a private message on social media @LGUSSupport so that we can get connected and help find other ways to help with the drying performance. We're always here to help. ^ Diego
[This review was collected as part of a promotion.] Takes 3 hours to dry!!!! Should be told that when u purchase. Now I’m having to battle to get it exchanged. What family can deal with 3 hour dry times?!!! Not my family of 8. I bought it because of the large capacity. Takes less than an hour to wash, and 3 hours to dry. What engineer thought that was a good idea!?!!
Hey Melissa! We appreciate you sharing your experience with us about the dry time on your LG Washer/Dryer Combo unit. We feel you—every minute counts when you're juggling that many schedules! We'll help tweak your washer/dryer combo to reduce that dry time. Our help page has great suggestions for getting the most out of your dry cycle to ensure a quick, clean, dry finish. You can find our page here: https://shorturl.at/V57fG. If you still need help, you can find us on social media @LGUSSupport. We're here and happy to help! *Joseph
Great space spacer option but drying takes longer
[This review was collected as part of a promotion.] Bought this about 2 months ago. Both washing and drying take longer than a regular washer and dryer. Having the quick wash cycle helps cut some of that time. However drying takes 2-3 hours. Positive side is no more dryer vents to clean and worry about. Also have some space back in my laundry room.
Just what we needed!
This thing is amazing. We press "Start" one time and when we come back the clothes are washed AND dried! It's A LOT LESS WORK and saves me so much time. I feel like I'm doing half the laundry that I used to because I'm making less trips to the laundry room! No more moving wet clothes into the dryer! The WashCombo is also really quiet, which is a huge bonus. We were able to sell our old washer and dryer and replace them with this single unit, which opened up a bunch of space in our laundry room, which is now cleaner, simpler, and has room for other items. If you're looking to save time and space I highly recommend the LG WashCombo! Really grateful for this product!
Hey there! That's fantastic to hear you're loving your LG WashCombo! We're thrilled it's making laundry so much easier and saving you time. The 'set and forget' convenience and space-saving design sound like they've been a real game-changer for your laundry routine. We're so glad you're enjoying the quiet operation and the extra space in your laundry room! Thanks for sharing your enthusiastic recommendation! ^ Diego
Great Washer and Dryer Combo
[This review was collected as part of a promotion.] This washer has been a great addition to my home. It handles large loads easily and washes everything thoroughly. The built-in dryer is super convenient, and the steam feature is a nice touch for keeping clothes fresh and wrinkle-free. It’s also surprisingly quiet, and the sleek black finish fits perfectly in my laundry space. Overall, it’s efficient, easy to use, and makes laundry less of a chore. Highly recommend!
Hi Philly, thank you for sharing such a thoughtful review of the WM6998HBA. It’s great to hear how well the WashCombo™ is performing in your home—from handling large loads with ease to delivering thorough cleaning and the added freshness of steam care. The built‑in dryer and quiet operation really do make day‑to‑day laundry feel more effortless, and that sleek black finish is a standout in any space. It’s wonderful to know the all‑in‑one design has made laundry less of a chore for you. #LifesGood ❤️ For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich
1st load, awesome results, game changer
Did first load today, set on wash + dry and the machine figured out that it was going to take 2 hours 22 minutes. Wash lasted 40 minutes, and the drying cycle took 1hour and 21 minutes. The clothes were dry and ready to fold. Very nice to not have to take wet cloths out to put in a conventional dryer. Can’t wait for the next load!!! Very impressed
Disappointed
Unless you do a super duper small load (like two shirts) good luck getting things dry. Your best bet is to use AI Wash & Dry but then if you throw more than one heavy item in the machine it will tell you your cycle will be 8+ hours. Don't even think about it if you have an animal. I have one dog and one cat, somehow my clothes come out harrier than when I put them in because this thing does NOT catch lent or fur. We got this because our house was a flipped house when we got it and the reno team didn't leave the standard space for two machines, lesson LEARNED! The fact that this costs more than two machines and does a significantly worse job is so maddening, we haven't even had ours for a year but I am at the end of my rope. 10/10 do NOT recommend. Save yourself the headache and the money and just get a separate washer and dryer.
Hi there. Thank you for taking the time to share your experience with us. We understand that your WM6998HVA washer has not been meeting your expectations, particularly in terms of drying performance and handling pet hair. We understand how concerning it must be, especially with a unit designed to make laundry easier, not more time-consuming. For the issue with drying heavy items, the washer’s AI Wash & Dry function may need more balanced loads to optimize performance. We recommend ensuring the washer isn't overfilled, as that can also increase cycle times and affect the drying efficiency. Regarding pet hair, running a separate lint trap or adding a laundry bag for smaller, heavier items could help improve results. We understand your frustration, and we want to assist you further. Please send us a private message on Social Media @LGUSSupport, and we’ll work together to address the concerns you've raised. Your feedback is invaluable, and we appreciate your patience as we strive to make this right. —Avril



