Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology forMember photos
Buyer's Remorse
We are a family of two with two cats. I have tried so hard to love this machine but I can't. It just takes so long to dry a load and, rather than pet hair going into the filter as I'm used to, it very much stays on clothes and the rim of the machine. I have no complaint with the wash functions but regret not going with my initial choice of separate washer and dryer, where I could work on two loads (one load drying while another washes). I was advised that a wash/dry load takes about two hours. Not at all, I'm investing up to four hours in one load of laundry at times, depending on the fabric and size of load, and our loads are not family-sized, ever.
Dear Customer, Thank you for sharing your feedback on the LG Combo Washer/Dryer. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.
Great Features!
[This review was collected as part of a promotion.] I recently upgraded my laundry game with the LG WashCombo™ All-in-One 5.0 cu. ft. Mega Capacity Ventless Washer/Dryer Combo with Inverter HeatPump, and I must say, I am thoroughly impressed! This innovative appliance has truly revolutionized the way I do laundry, making the entire process more convenient and efficient. One of the standout features of the LG WashCombo™ is its mega capacity design, which allows me to wash and dry more laundry in less time. With a spacious 5.0 cu. ft. capacity, I can easily tackle large loads of laundry, saving me time and energy. The ventless design is also a game-changer, as it eliminates the need for external venting, making installation a breeze and giving me more flexibility in where I can place the unit in my home. The addition of the inverter heat pump technology is another standout feature of this appliance. Not only does it dry clothes more efficiently and gently, but it also helps to reduce energy consumption, saving me money on my utility bills in the long run. I appreciate the eco-friendly design of the LG WashCombo™, as it aligns with my commitment to sustainability. In terms of performance, the LG WashCombo™ delivers exceptional results. The various wash cycles and options allow me to customize each load to meet my specific needs, whether I'm washing delicate garments or heavily soiled items. The dryer function is equally impressive, leaving my clothes dry and wrinkle-free every time. The sleek and modern design of the LG WashCombo™ is the cherry on top. Not only does it look great in my laundry room, but it also adds a touch of sophistication to the space. The intuitive controls and LED display make it easy to navigate through the various settings and options, ensuring a user-friendly experience. Overall, I couldn't be happier with my decision to invest in the LG WashCombo™ All-in-One Washer/Dryer Combo. It has exceeded my expectations in terms of performance, efficiency, and convenience, and I would highly recommend it to anyone looking to streamline their laundry routine. Say goodbye to separate washers and dryers – the LG WashCombo™ is all you need for a top-notch laundry experience!
[This review was collected as part of a promotion.] I have had this product for approximately four weeks and it's been a great upgrade to my laundry room. Using several of the functions already has been with ease. My laundry smells fresher and appears cleaner than it was previously. The machine is quiet, efficient and easy to operate. I like the features that remind you to clean the tub, vent, etc. When using the wash & dry setting, this can be a longer cycle at times, but it's a great function for setting the cycle and not having to switch the loads out. For busy schedules, this setting is wonderful. I tend to use it often when our family is on the go or lack time to be switching loads to and from a dryer. Love the machine!
Needs improvements
I've had the WM6998HBA for about 6 months now. Would I buy it again, probably not. Cleaning the machine of lint is high maintenance - you have to clean the filter in the top after every use, vacuum or wipe off lint from the front tub liner, and then remove a vent from the top once in a while with a screw driver, and wipe lint off the glass. Also, dry times are not accurate - it usually takes an extra 1 or 2 hours to dry, and I live in a very dry climate. I do love the convenience of the all in one, but I wouldn't recommend for more than a household of 2, otherwise laundry time is just too long.
Hey Jeff! Thanks a for sharing your feedback with us. We're thrilled to see how well you're taking care of your washer/dryer combo! Your dedication is truly impressive. To help you get the most out of your appliance, we suggest checking out our downloadable cycles. You'll find a variety of options, including dry cycles, to perfectly suit your needs. For more details, feel free to click on this quick link: http://spr.ly/6421UDkl5. And if you have any questions or need assistance, don't hesitate to reach out to us on social media at @LGUSSuopport. Keep up the great work, and happy washing and drying. ~Ivy
It changed how we do laundry (for the better)
[This review was collected as part of a promotion.] First there is siri and alexa, then we get chatgpt with google baird and Microsoft copilot. Now L.G. comes out with an ai enabled combo washer and dryer. I wasn’t able to get into the manual before my wife had it connect to the thin q app on her phone and changing the settings and starting a wash. I have been around a lot of innovation projects at some large companies and LG has really pushed the envelope on this unit. It senses your loads, how dirty the clothes are and takes care of the rest with the AI Wash and Dry setting. If you don’t trust the AI to take over your washing duties, select from 15 other wash cycles. My wife has to control it. I chose to let the AI do its thing. Yes, I would agree that larger and heavier loads do take longer to dry over my gas dryer. But since we load it up before we leave for work, it has 8 hours to wash and dry. With the Thin Q app, you can extend the drying time or start another cycle. I guess it just takes you to think differently on how to use the washer/dryer with the heat pump. Auto detergent/softener dispenser and the top lint collector, they have simplified the laundry process for me and my family. Not to forget the little brother that I also picked up. The LG SideKick Pedestal Washer. The wife and girls like it for washing smaller loads and their undergarments that need a little more TLC or just need to be air dried. As my wife said, #lifeisgood…
Time Saver!
[This review was collected as part of a promotion.] I am loving my LG Washer/Dryer Combo Unit. The ability to wash and dry without having to switch clothes over to the dryer. I work crazy hours at work and this unit allows my clothes to be washed and dried when I get home from work.
A Game-Changer for Laundry!!
[This review was collected as part of a promotion.] This has completely revolutionized my laundry routine and this is a true game-changer, combining efficiency, convenience, and cutting-edge technology into a single product. Its seamless transition from washing to drying without the need to take out the clothes is priceless.
Love our combo
We’ve had the combo for 3 months and love it. Our condo is small so the laundry is in the second bathroom and this washer/dryer combo save so much space. As an added bonus I don’t lose socks and little items in a transfer from washer to dryer. My clothes are just as clean with the right amount of dryness.
Wash and dry with one setting!
[This review was collected as part of a promotion.] I love the idea of washing and drying at the same time and this product does just that! However I am not sure a 3 hour cycle is energy efficient. Nevertheless, I am happy with the product for the most part. You can add detergent and softener so it is in the machine already. The lint is captured in the dryer for you to remove. The remote control on the phone app to control washing and drying cycles work as intended. I only wish there was more options for the drying time when we chose to wash only and then dry later.
Buy it!
BUY THIS! I have 5 kids and alot of cycles per week and when i say this is the most convenient product ever I mean it. The technology from washer to dryer is just amazing to me i can set it and go and not have to worry about switching from washer to dryer. I do wanna add its super quiet as well since my laundry room is right next to my room i throw in a load wake up and its done!
Now that’s the kind of energy we love to see! Thanks for the awesome review — we’re thrilled the LG WashCombo™ is making laundry day easier and quieter for you. Convenience with a side of peace and quiet? Yes, please! If you want to share more love or have feedback, connect with us on social media @LGUSSupport — we’d love to hear from you. Cheers! ^Joslyn



