Hi, Gabino. We appreciate you sharing your rating and feedback regarding your LG WM6998HBA Washer Dryer Combo. We recognize that your experience did not meet expectations, and we want to ensure you get the absolute best performance out of your laundry unit. We recommend checking that the shipping bolts have been completely removed from the back of the machine and ensuring the unit is perfectly level on a solid floor to minimize any operational vibrations. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello! Thank you for sharing your experience with your LG washer‑dryer combo. Your description of the long dry times for both large loads and towels gives a clear picture of what you’re noticing with the LG unit, especially when cycles are taking several hours to complete. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dry‑time‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for support information related to LG washer‑dryer combos: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Hello. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate you taking a moment to express how the washer/dryer has performed for you, especially your feedback about its overall efficiency and effectiveness. Input like this gives us meaningful insight so we can look more closely into the specifics of your model and what may be affecting its operation. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this washer‑dryer performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Thank you for bringing this to our attention, Susan. We want you to be able to have a good experience with your LG washcombo because it should be the perfect partner for drying your clothes with ease and efficiency. We recommend cleaning the lint filter and the drain pump filter for the best performance. You can check out more details here: https://www.youtube.com/watch?v=y6ZpcvjFcvo&t=8s. If these steps do not work, please private message us on social media @LGUSSupport with your contact info and model number. We'll be more than happy to continue finding a solution with you. ^Joslyn

Hello Todd. Thank you for sharing your detailed experience with us regarding the LG Washer Dryer Combo, Model WM6998HBA. We understand your disappointment with the drying capabilities not meeting your expectations, despite the convenience of the combo unit. Your feedback is valuable, as we continuously strive to improve our products and services. Please send us a private message on our social media platform via @LGUSSupport, and our team will work with you to explore possible solutions and address your concerns. We appreciate your patience as we strive to improve your experience. ^Sam

Now that’s the kind of energy we love to see! Thanks for the awesome review — we’re thrilled the LG WashCombo™ is making laundry day easier and quieter for you. Convenience with a side of peace and quiet? Yes, please! If you want to share more love or have feedback, connect with us on social media @LGUSSupport — we’d love to hear from you. Cheers! ^Joslyn

Hi, Van. Thank you for sharing your experience with your LG Wash Combo (WM6998HBA) model. It’s wonderful to hear how well this all‑in‑one washer and dryer is supporting your routine as a full‑time single dad. This model is designed with a large capacity, built‑in intelligence, and the ability to wash and dry in one continuous cycle—features that make it a stunning, time‑saving solution for busy households. To help keep it performing at its best, we recommend leaving a little space at the top of the drum to maintain proper load balance and airflow. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hey there! We're absolutely thrilled to hear your LG WashCombo is a perfect fit for your new home! 🎉 Downsizing can be a breeze with space-saving superstars like this! And the 'set it and forget it' magic of coming home to clean clothes? Pure bliss! We're so stoked you're stoked! 😄 Since you're already loving the convenience of your WashCombo, have you considered adding a dash of smart home flair with the LG ThinQ app? Imagine this: You're out exploring your new neighborhood, and you can start a load of laundry from your phone, download a specialized cycle for your favorite cozy blanket, or even get a heads-up when your clothes are ready to fold. It's like having a little laundry concierge right in your pocket! 💼 Check it out at https://spr.ly/64210QZtB. We're so happy you're loving your WashCombo, and we're here to help you make the most of it in your new space! Feel free to reach out on social media @LGUSSupport if you have any questions or just want to share more of your laundry victories! *Joseph