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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 141-150 of 879 reviews
Nov 29, 2024
Reviewer name: Chicklet
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly Recommend

I can was and dry loads from the smallest to a large load like a bed spread. The machine analyzes the load and tosses it around so the high speed spin keeps the machine level at all times. This ventless washer dryer is an amazing machine.

Review from lg.com/ca
Helpful?656FAJGUECN613605952402
reply from LG CareQ

Thank you for letting us know that you are very happy and satisfied with the LG washer/dryer. Our top aim is to provide excellent service, satisfaction and great customer experience through our innovative products to make life's good and easier to do daily chores.

Mar 18, 2024
Reviewer name: RAC7
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good machine

[This review was collected as part of a promotion.] Received this machine little over a month ago, so far I’m loving it around two hours from start to finish, uses far less water, detergent, and softener, plus things you can do using the ThinQ app.

Review from lg.com
Helpful?656FAJGUECN613605952402
Sep 20, 2026
Reviewer name: Tim753
1 out of 5 stars
1 out of 5 stars review

Terrible, would not recomend

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hello Tim, thank you for taking the time to share your review with us. We understand how important it is to have reliable performance and a satisfying experience with your home appliances. Please be assured that LG appliances are built with high quality standards and advanced technology to provide long-lasting dependability in your home. We appreciate your feedback regarding the LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, model WM6998HBA. To help ensure you have access to complete operating guidance, maintenance details, and usage instructions for your unit, you can access and download the full owner's manual directly on our product support page here: https://www.lg.com/us/support/product/lg-WM6998HBA.ABLEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. -Rich

Feb 5, 2026
Reviewer name: Trina012
1 out of 5 stars
1 out of 5 stars review

Poor dry performance

Poor dry time. Takes over 4 hours for one large load of clothes to dry. Towels take about 6 hours

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hello! Thank you for sharing your experience with your LG washer‑dryer combo. Your description of the long dry times for both large loads and towels gives a clear picture of what you’re noticing with the LG unit, especially when cycles are taking several hours to complete. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dry‑time‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for support information related to LG washer‑dryer combos: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Apr 9, 2024
Reviewer name: Omaira
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

1

[This review was collected as part of a promotion.] Terrible product, pure failures and it's been two months now without giving me a solution

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from HSAd

Hello, Omaira. We are sorry to hear that the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA, failed, and is not what you expected. Delivering the high-quality products our customers expect is important to us. We sincerely apologize that in this case, we fell short. We value our customers and would like to make this right if we can. Please contact us on social media using our handle @LGUSSUPPORT at your earliest convenience...^Ivan.

Nov 30, 2025
Reviewer name: Sergio
4 out of 5 stars
4 out of 5 stars review

So fare Good product

The language of the product (control ) is only in English very unhappy but the Manuel is in French .

Review from lg.com/ca
Helpful?656FAJGUECN613605952402
reply from LG CareQ

Hi Sergio! We are sorry to hear about your experience with the language settings on your new LG WM6998HBA washer and dryer combo. We understand how frustrating it must be to have the control panel only in English when your manual is in French, making the unit difficult to use. The good news is that the display language can likely be changed! This model features an LCD display with options to select the preferred language, including French. Here is how you can change the control panel language: Access the language menu: With the power on, press and hold the Spin and Soil buttons on the control panel at the same time. Hold them for about three to five seconds to enter the setting menu. Select the language: Once in the menu, use the program dial or selection buttons to cycle through the available languages until Français (French) is displayed. Confirm your selection: Follow any on-screen prompts or press the Start/Pause button to confirm and set the new language. We want to ensure you can use your appliance comfortably and effectively. If these steps don't work, please don’t hesitate to reach out to our customer support team at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Our team can provide model-specific instructions or further assistance. Thank you for choosing LG Electronics!

Mar 4, 2024
Reviewer name: jspeer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic.

This combo is fantastic, I no longer have to wait for laundry day, just throw in the load and come back later to fold.👍👍

Review from lg.com
Helpful?656FAJGUECN613605952402
Mar 2, 2024
Reviewer name: JTAMT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

BEST IN THE WORLD!

[This review was collected as part of a promotion.] IT'S THE BEST LAUNDRY EQUIPMENT I'VE EVER HAD! I LOVE IT!

Review from lg.com
Helpful?656FAJGUECN613605952402
Aug 26, 2025
Reviewer name: EllyLucy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It's a beauty

I love the combination W/Ds. And have used LG's for over 15 years. This new one is a beauty and I am enjoying getting to know all about it!

Review from lg.com/ca
Helpful?656FAJGUECN613605952402
reply from LG CareQ

Hi! Thank you so much for your loyalty and wonderful feedback! We’re thrilled to hear you’re enjoying your new LG washer and dryer combo. If you ever have questions or need assistance, feel free to reach out at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. Enjoy your new appliance!

Mar 17, 2024
Reviewer name: Revaew
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Excellent product very pleased with it. Love the space it provides.

Review from lg.com
Helpful?656FAJGUECN613605952402