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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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Showing 141-150 of 840 reviews
Feb 5, 2026
Trina012
1 out of 5 stars review

Poor dry performance

Poor dry time. Takes over 4 hours for one large load of clothes to dry. Towels take about 6 hours

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hello! Thank you for sharing your experience with your LG washer‑dryer combo. Your description of the long dry times for both large loads and towels gives a clear picture of what you’re noticing with the LG unit, especially when cycles are taking several hours to complete. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dry‑time‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for support information related to LG washer‑dryer combos: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Feb 19, 2025
Donna
5 out of 5 stars review

Verified Purchase

We love it

Review from walmart.com
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Oct 4, 2025
Love all in one
5 out of 5 stars review

Awesome

Love it. Quiet and does a great job. Have recommended to friends.

Review from lg.com/ca
Helpful?2DWHDZALPB5313605952402
reply from LG CareQ

Hi! Thank you so much for your wonderful feedback on the LG WM6998HBA washer! We’re thrilled to hear that you love how quiet and effective it is. Your recommendation to friends means a lot to us! If you ever need any assistance or have questions, we’re always here to help. Enjoy your laundry days with your LG washer!

Jan 2, 2026
Mrko
1 out of 5 stars review

Worst product that I’ve ever used

The absolute worst, inefficient / ineffective washer/dryer product ever.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hello. Thank you for sharing your experience with your LG Washer Dryer Combo. We appreciate you taking a moment to express how the washer/dryer has performed for you, especially your feedback about its overall efficiency and effectiveness. Input like this gives us meaningful insight so we can look more closely into the specifics of your model and what may be affecting its operation. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this washer‑dryer performance issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Sep 2, 2025
SW674
2 out of 5 stars review

Takes forever to finish a load

Machine takes a very long to dry. Put two pairs of jeans in this morning at 6:30 am. Finally dry after more than 3 hours.

Review from lg.com
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reply from LG Digital Care Team

Thank you for bringing this to our attention, Susan. We want you to be able to have a good experience with your LG washcombo because it should be the perfect partner for drying your clothes with ease and efficiency. We recommend cleaning the lint filter and the drain pump filter for the best performance. You can check out more details here: https://www.youtube.com/watch?v=y6ZpcvjFcvo&t=8s. If these steps do not work, please private message us on social media @LGUSSupport with your contact info and model number. We'll be more than happy to continue finding a solution with you. ^Joslyn

Jun 30, 2025
Danielle2
1 out of 5 stars review

Leaks all the time

The unit leaks all the time, is a pain to clean. Multiple techs have come out and it still leaks. Complete waste.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there, Danielle! We want to make sure that you and your LG washer/dryer combo unit are taken care of, and we'd be more than happy to look into what options are available for you. Please send us a private message on social media at @LGUSSupport with your contact info, model number, and details about your previous visits from the technicians, and we'll be ready to help! *Josh

Aug 28, 2024
Melissa mom of 6
1 out of 5 stars review

[This review was collected as part of a promotion.] Takes 3 hours to dry!!!! Should be told that when u purchase. Now I’m having to battle to get it exchanged. What family can deal with 3 hour dry times?!!! Not my family of 8. I bought it because of the large capacity. Takes less than an hour to wash, and 3 hours to dry. What engineer thought that was a good idea!?!!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey Melissa! We appreciate you sharing your experience with us about the dry time on your LG Washer/Dryer Combo unit. We feel you—every minute counts when you're juggling that many schedules! We'll help tweak your washer/dryer combo to reduce that dry time. Our help page has great suggestions for getting the most out of your dry cycle to ensure a quick, clean, dry finish. You can find our page here: https://shorturl.at/V57fG. If you still need help, you can find us on social media @LGUSSupport. We're here and happy to help! *Joseph

Mar 9, 2024
Min92
4 out of 5 stars review

Perfect washer for a lazy person

[This review was collected as part of a promotion.] I am so much satisfied with this product. I am a super lazy person who does the laundry all together (daily wears/under wears/ pajamas/ towels and etc.). I tried AI wash+dry(+fresh mode) mode and this washer does its jobs. It washes and dries my stuff well and it feels so fresh! And its’ appearance is gorgeous and heavy. I tried to move a little bit but not moved at all. The other fact that I like is I can use this washer with my phone. i can remote start the washer which I can save time and reduce laundry stress. But unlike the old one that I had, I have to scroll the circle things to select the mode and customize the options which was uncomfortable with me. (The old one is pressing the button to select the mode, and too many options to go through). Maybe I need more time to get used to with the circle things but i am satisfied with this product so far. I recommend this washer especially for a person who are lazy, busy, and who have a laundry stress. (It also has a big capacity that I can load my queen size comforter)

Review from lg.com
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Jul 19, 2024
Greggoo
5 out of 5 stars review

Amazing Combo Unit, but Dry Times are Long

[This review was collected as part of a promotion.] Absolutely love it, never get moldy clothes and never lose time if I forget to move things to the dryer. It does an excellent job, the delicate cycle is extremely delicate, and I love the ability to just fill it up with detergent and rarely need to refill it. I will say that the interface is a little weird, the app is useful for setting it up. The drying times are a lot longer than a regular dryer. I got this unit for my family and they opted to keep the regular dryer. If we are really processing a lot of laundry in a quick time we pull the clothes out of this and put it in the dryer while running a wash+dry cycle on this. I also find it weird it is not straight forward to reduce drying temp. I like lower drying temps on certain cycles. I'll also say the AI wash and dry cycle is pretty stingy on detergent and not as dry. It really tries to save on power and water, but I prefer the normal and delicate cycles. Overall, very happy. Well build, wonderful finish, works as advertised and lets you just toss clothes in at night or while on a trip and to come back to clean clothes.

Review from lg.com
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Jul 10, 2024
Jung Song
5 out of 5 stars review

Total upgrade!!!

My current stacked washer/dryer unit was acting up and I was in desperate need of a replacement. I received the LG washer/dryer combo and it is a major upgrade from my old unit! Not only does it have a sleek, space saving design but it’s also an intuitive smart device. It has over 20 program options and is extremely user friendly - and this is coming from someone who isn’t “techy”. A full load took about 2hrs from start to finish. I no longer have to plan my day around remembering to put the clothes in the dryer. This LG washer/dryer combo has been a huge game changer and a time saver for me. I would definitely recommend this to anyone looking to upgrade their current machines!

Review from lg.com
Helpful?2DWHDZALPB5313605952402