Hello, 1Guy. The ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA features an Auto-Cleaning condenser, and the water input at the end of the cycle is directed to the condenser to clean any remaining lint. It should not be dumping water into the drum. Please get in touch with us on social media with our handle @LGUSSUPPORT or call us at (800) 243-0000 so we can get this resolved for you as soon as possible...^Ivan.

Dear Customer, Hi, we do appreciate for taking the time to leave a review. Your feedback is important to us. We're so pleased that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services.

Hello, we appreciate you getting in touch with us. Thank you for being a valued customer. Your trust in LG brand has been a huge factor in the brand success and we are deeply appreciative of it. Your patronage has been invaluable, and we are forever grateful for it. Thank you for your continued support. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.

Hi, there. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand your concern about encountering issues so soon after installation—especially with a high-performance appliance designed to simplify your routine. o help you get back on track, we suggest trying out a Smart Diagnosis with the LG ThinQ app. It’s a handy feature that can quickly spot any operational hiccups and guide you through some possible fixes. Also, just a quick reminder to make sure the washer is level and that the load size is just right, since imbalance or overloading can mess with its performance. For a bunch of common concerns, it might be helpful to take a look at our general usage instructions to ensure everything runs smoothly. You can check out the full guide here: youtube.com/playlist?list=PL3PHk-jaLdvrEZzohaKRHFlzolUB9wzb6. If you need more help, feel free to drop us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to help you find some possible solutions. ^Juvy

Hi Sergio! We are sorry to hear about your experience with the language settings on your new LG WM6998HBA washer and dryer combo. We understand how frustrating it must be to have the control panel only in English when your manual is in French, making the unit difficult to use. The good news is that the display language can likely be changed! This model features an LCD display with options to select the preferred language, including French. Here is how you can change the control panel language: Access the language menu: With the power on, press and hold the Spin and Soil buttons on the control panel at the same time. Hold them for about three to five seconds to enter the setting menu. Select the language: Once in the menu, use the program dial or selection buttons to cycle through the available languages until Français (French) is displayed. Confirm your selection: Follow any on-screen prompts or press the Start/Pause button to confirm and set the new language. We want to ensure you can use your appliance comfortably and effectively. If these steps don't work, please don’t hesitate to reach out to our customer support team at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Our team can provide model-specific instructions or further assistance. Thank you for choosing LG Electronics!

Hi Charlie. We’re here to help you get the most out of your LG WashCombo. If the drying cycle feels longer than expected, try cleaning the humidity sensor, lint filter, and base filter—this can improve airflow and help the machine detect moisture more accurately. For personalized support, please email us at lg.sprinklrsupport.com with your contact details. Our team is ready to help with tips and solutions tailored to your setup. Let’s make laundry day smoother and more efficient. ^David

Hey there, Geoff! We always want you to have the best experience with your LG washer/dryer combo unit, which means that your clothes come out dry quickly while your unit is not vibrating so much, so you can have a relaxing laundry day. We'd be happy to offer you these YouTube videos about improving your units' drying time (https://www.youtube.com/watch?v=y6ZpcvjFcvo&t=7s) and helping your units' vibration sensors (https://www.youtube.com/watch?v=2YE5C4Q82_c). If you need more help, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com, and we'll be happy to help you further! *Josh

Thanks for your feedback! We always want you to have the best experience with your LG washer/dryer combo unit, and that means having your laundry dry as quickly as possible. This YouTube video (https://www.youtube.com/watch?v=y6ZpcvjFcvo&t=29s) may be able to help lower the drying time for your unit. Let us know if you need more help on social media at @LGUSSupport, and we'll be here for you! *Josh