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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 131-140 of 879 reviews
Dec 29, 2025
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Poorly designed

The lint management is appalling. And there's a water drain an inch and a half above the floor. I've never owned a laundry system that requires so much maintenance.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hi Rich, thank you for sharing your experience with your LG WM6998HBA WashCombo™. We appreciate you letting us know your thoughts on the lint management and maintenance requirements. A few helpful steps that can improve day‑to‑day use include: ⦁ Running the Dryer Maintenance Cycle regularly to keep airflow clear ⦁ Checking the drum filter after each drying cycle ⦁ Ensuring the auto‑clean system completes its cycle without interruption ⦁ Keeping the area around the drain clear so water can flow properly You can also review additional troubleshooting guidance here: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 If you’d like us to review your case in more detail or explore available service options, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. #LifesGood ❤️ LG Digital Care Team ^Rich

Feb 5, 2024
Reviewer name: Lwebber
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Time saver!!

Has already saved me so much time. It is nice just to come back to clean and dry laundry and not having to switch machines. Works great - still figuring out all the cycles but favorite is AI cycle

Review from lg.com
Helpful?656FAJGUECN613605952402
Mar 16, 2024
Reviewer name: Tempest3t3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] So far so good! I've washed and dried my biggest comforter and my washable rugs in it and came out great! I'm still figuring out all the options on it but it has worked great so far!

Review from lg.com
Helpful?656FAJGUECN613605952402
Oct 9, 2024
Reviewer name: SylvainC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent appareil!

Très bel et bon électro! J’apprécie l’espace laissé par un seul appareil au lieu de deux dans la salle de lessive. Appareil facile à utiliser et silencieux (il y a un mode nuit!) J’espère qu’il va durer plus que 5 ans!

Review from lg.com/ca
Helpful?656FAJGUECN613605952402
reply from LG CareQ

Cher client, Merci pour votre superbe avis sur notre produit. Nous sommes très heureux de savoir que cela fonctionne comme il se doit et que vous l'appréciez autant ! Comme nous l'avons promis, nous nous efforçons de développer et de comprendre les besoins de nos clients et de dépasser leurs attentes. Encore une fois, merci d'avoir choisi LG !

May 14, 2024
Reviewer name: Wackyred
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Time saving!

We bought this about two months ago and it's a good time saver. The only problem is the drying time. It doesn't always get everything dry. So some loads have too run longer.

Review from lg.com
Helpful?656FAJGUECN613605952402
Jan 29, 2024
Reviewer name: Tyler R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG All in One Washer/Dryer Combo

This LG washer and dryer works amazing. Uses less energy, water, and detergent. Gets clothes very clean and smell great! Very convenient with not having to switch clothes out of it until it goes through both wash and dry cycles. Well worth the buy!!

Review from lg.com
Helpful?656FAJGUECN613605952402
Mar 22, 2024
Reviewer name: Emoney944
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Dry time

[This review was collected as part of a promotion.] as much as I love the convenience of the wash and dry feature, it can take almost 3 hours for full cycle. I do love that it’s ventless and runs on 120 V

Review from lg.com
Helpful?656FAJGUECN613605952402
May 1, 2024
Reviewer name: SamC52
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Had it a month and we love it.

[This review was collected as part of a promotion.] Are repair man was very helpful when he was here. He showed us how to keep up with the service on it.

Review from lg.com
Helpful?656FAJGUECN613605952402
Apr 4, 2024
Reviewer name: Agonzalez
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love all the features on this!

[This review was collected as part of a promotion.] I bought this about 3 weeks ago and I love it! My clothes come out so clean and looking new. The clothes doesn’t lose its softness or color.

Review from lg.com
Helpful?656FAJGUECN613605952402
Dec 31, 2025
Reviewer name: Afie
1 out of 5 stars
1 out of 5 stars review

High maintenance. Lengthy washing cycle times.

The same complaints as below. Lengthy drying times and even after that the clothes are still damp. It collects lint around the tub top which is time consuming and difficult to completely remove.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hello, Afie. Thank you for sharing your experience with your LG Washer Dryer Combo. The way you described the long drying times, clothes still coming out damp, and the lint collecting around the tub top gives a clear picture of how this is affecting your day‑to‑day use. Feedback like this is important, especially when it highlights both performance and maintenance challenges. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this drying‑performance and lint‑buildup issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for dryer troubleshooting and airflow guidance: https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277 & https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 ^James