Hi there! Thank you for taking the time to share your detailed experience with the product! We’re glad to hear that the Wash and Dry function with the Very Dry option is working well for you. We appreciate your feedback regarding the AI function and the detergent pods — switching to liquid detergent is a great workaround when pods don’t dissolve fully. Your insight on the lint filter design is very valuable, and we understand how inconvenient it can be to unscrew the unit for cleaning. It’s good to hear you’ve noticed the improvements with the magnetic side lint filter, and we’re always working on enhancing the design for better user experience. If you have any other questions or need assistance, please don’t hesitate to reach out. Thank you for choosing LG!

Thank you for sharing your experience, we're thrilled to read you’re enjoying the energy efficiency. We always pass valuable feedback like yours to our product team, to help keep things fresh, you might consider adding an LG laundry pedestal. It not only raises your washer for easier loading, but some include storage to keep cleaning supplies and freshening agents handy! ^Jose

Hey there! We always want you to have the tools you need for your LG washer/dryer combo unit so your clothes always come out clean and dry. We have a vent brush for our combo units (https://www.lg.com/us/laundry-accessories/lg-aaa76553275-washcombo-cleaning-brush#) that can help thoroughly clean the vent and improve drying performance. If you need help purchasing the brush, we also carry it at 3rd party retailers, or you can reach out to us on social media at @LGUSSupport. We're always here for you! *Josh

Thank you for sharing your experience! We know how important it is for your appliances to work seamlessly in your daily routine, and we’re here to help make things right. We'd love to learn more about what you're experiencing and explore how we can support you. When you have a moment, please send us a private message with your contact info and product details through our social media platforms @LGUSSupport and we'll be ready to look into this with care and attention. ^Anthony

Thanks for sharing the love for your LG WashCombo! 💙 It’s amazing to hear how perfectly it fits your space and lifestyle—especially handling a queen-size comforter with ease 🛏️. Having it tucked into a kitchen cabinet and running quietly is a true win 🤫. And with Wi-Fi connectivity, laundry day gets even more convenient 📱🧺. We're glad it's making a big difference in your home! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! ^David

Dear Valued Customer, Thank you for sharing your experience, and we're sorry to hear about the issues you’ve encountered with your LG WM6998HBA washing machine. We completely understand how frustrating it must be to face multiple service calls within such a short time and to experience delays in scheduling. Your feedback regarding parts availability and service responsiveness is important, and we sincerely apologize for any inconvenience caused. We want to make this right and help resolve the current issue as quickly as possible. Please reach out to our customer support team directly at 1-888-542-2623, Monday through Sunday, 8 a.m. to 9 p.m. Eastern Time. We’ll prioritize assisting you and explore all possible solutions, including expedited service if available. Thank you for your patience and for bringing this to our attention. We hope to restore your confidence in LG. Sincerely, The LG Electronics Team

Hey Gordon. Thank you for sharing your experience with your LG All-in-One WashCombo. We understand that performance expectations vary, and your feedback helps highlight where innovation can evolve. LG is committed to refining smart laundry solutions; every insight like yours helps shape future improvements. We can help you get your clothes dry as well as select the right cycle for your laundry. Check out these cycles here: https://spr.ly/6428f7Zne. For more help, email at https://spr.ly/6429f7Zn5 with your contact details. We appreciate your perspective and the opportunity to keep building better.

Hello, 1Guy. The ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA features an Auto-Cleaning condenser, and the water input at the end of the cycle is directed to the condenser to clean any remaining lint. It should not be dumping water into the drum. Please get in touch with us on social media with our handle @LGUSSUPPORT or call us at (800) 243-0000 so we can get this resolved for you as soon as possible...^Ivan.