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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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Showing 121-130 of 840 reviews
Jul 29, 2025
DSCC
5 out of 5 stars review

Works great but I have had to learn how to use it

So I have had it for about 3 months now Tried the AI function and didn't find it worked very well cloths were damp. Mostly use the Wash and dry with the Very Dry option picked and it works great. Had to switch to Liquid Detergent as I found our Pods weren't always dissolving. My only real issue is with the lint filter having to unscrew the unit to clean prior to the filter is just a poor design, they should have made it that the front part just slipped out as i do find large amounts of lint in there.im not an engineer and i see they have made improvements on the side lint filter that is is now secured with magnets they just have to figure out that one as well

Review from lg.com/ca
Helpful?2DWHDZALPB5313605952402
reply from LG CareQ

Hi there! Thank you for taking the time to share your detailed experience with the product! We’re glad to hear that the Wash and Dry function with the Very Dry option is working well for you. We appreciate your feedback regarding the AI function and the detergent pods — switching to liquid detergent is a great workaround when pods don’t dissolve fully. Your insight on the lint filter design is very valuable, and we understand how inconvenient it can be to unscrew the unit for cleaning. It’s good to hear you’ve noticed the improvements with the magnetic side lint filter, and we’re always working on enhancing the design for better user experience. If you have any other questions or need assistance, please don’t hesitate to reach out. Thank you for choosing LG!

Jun 28, 2025
Bob Koenig
4 out of 5 stars review

Missing the auto open door feature

I love the energy efficiency and the one and done convenience. However, the competition has a feature to automatically pop the door open at the end of the cycle. Is this something that can be added per software update? I figure it would help prevent any mildew from residual moisture if left unattended. Adding this feature would make it a truly five star product.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Thank you for sharing your experience, we're thrilled to read you’re enjoying the energy efficiency. We always pass valuable feedback like yours to our product team, to help keep things fresh, you might consider adding an LG laundry pedestal. It not only raises your washer for easier loading, but some include storage to keep cleaning supplies and freshening agents handy! ^Jose

Jul 30, 2025
Kapp775 85118
1 out of 5 stars review

Clogged vanes on Coil Filter doesn't ketch.

I bought this Combo 11 moth ago and have had issues since. Keep getting message about the filter needs cleaning takes longer to dry the filter never needs cleaning but the coil on the right side of the filter gets clogged the main filter doesn't ketch all of the lint and it causes it to block up the vanes and you need a special brush to clean or you will damage the vanes! The tech came out today and he bought a brush himself to clean the vanes! LG should have furnished one! What a mess!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey there! We always want you to have the tools you need for your LG washer/dryer combo unit so your clothes always come out clean and dry. We have a vent brush for our combo units (https://www.lg.com/us/laundry-accessories/lg-aaa76553275-washcombo-cleaning-brush#) that can help thoroughly clean the vent and improve drying performance. If you need help purchasing the brush, we also carry it at 3rd party retailers, or you can reach out to us on social media at @LGUSSupport. We're always here for you! *Josh

Jun 25, 2025
LG washer dryer suck
1 out of 5 stars review

Hunk of junk

My husband bought me the LG washer/dryer combo one year ago, and it has NEVER worked right! I have named it the Nightmare, save your money, the technology is not there yet. It has ruined my carpeting in my family room, and now I have a mold problem because of the flooding. It takes forever to dry anything. Buyer beware!!! If I wasn’t still paying on it, I would junk it.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG DIgital Care

Thank you for sharing your experience! We know how important it is for your appliances to work seamlessly in your daily routine, and we’re here to help make things right. We'd love to learn more about what you're experiencing and explore how we can support you. When you have a moment, please send us a private message with your contact info and product details through our social media platforms @LGUSSupport and we'll be ready to look into this with care and attention. ^Anthony

Jun 22, 2025
Amal C
5 out of 5 stars review

Great Product

I love this machine, took a risk and bought it due to space constraints and never going back. I am able to wash and dry my queen size comforter without any issues. I have it in a cabinet in the kitchen and it is quieter than most machines. The clothes come out clean and dry. I love that it is WiFi enabled.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Team

Thanks for sharing the love for your LG WashCombo! 💙 It’s amazing to hear how perfectly it fits your space and lifestyle—especially handling a queen-size comforter with ease 🛏️. Having it tucked into a kitchen cabinet and running quietly is a true win 🤫. And with Wi-Fi connectivity, laundry day gets even more convenient 📱🧺. We're glad it's making a big difference in your home! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! ^David

Sep 11, 2025
DFind
1 out of 5 stars review

HORRIBLE - Save Your Monday

We bought our machine at the end of January 2025, we have had it for less than 8 months and have already required 2 separate service calls. The first because the unit stopped drying the clothes, we had a defective filter that was changed out. Now our pump has stopped working and the washing machine won't drain. LG has been horrible to work with, service calls taking over a week to schedule. I will never buy another LG system again, this was a complete waste of money and I regret my purchase. LG doesn't even list the parts online for this model so you can order the parts yourself and fix the machine instead of waiting.

Review from lg.com/ca
Helpful?2DWHDZALPB5313605952402
reply from LG CareQ

Dear Valued Customer, Thank you for sharing your experience, and we're sorry to hear about the issues you’ve encountered with your LG WM6998HBA washing machine. We completely understand how frustrating it must be to face multiple service calls within such a short time and to experience delays in scheduling. Your feedback regarding parts availability and service responsiveness is important, and we sincerely apologize for any inconvenience caused. We want to make this right and help resolve the current issue as quickly as possible. Please reach out to our customer support team directly at 1-888-542-2623, Monday through Sunday, 8 a.m. to 9 p.m. Eastern Time. We’ll prioritize assisting you and explore all possible solutions, including expedited service if available. Thank you for your patience and for bringing this to our attention. We hope to restore your confidence in LG. Sincerely, The LG Electronics Team

Aug 27, 2025
Gordon B
2 out of 5 stars review

Not worth the cost/headache

We bought this unit to save space in our very small laundry room. The size is GREAT, but the performace leave much to be desired. It take HOURS for one load to wash and dry. Also much of the time the clothes come out damp and require more time to dry. You can also forget about large items such as a comforter. We can wash it, but have to take it to the laudrymat to get it dried. There are several other issies such as the lint buildup around the rubber seal. We have had to get this unit serviced at least three times in just over a year, which has been another process altogether. The display has gone out and we had water leaking onto the floor. A nice idea, but I think it is time to go back to a traditional washer and dryer. Hopefully the technology will get better.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Team

Hey Gordon. Thank you for sharing your experience with your LG All-in-One WashCombo. We understand that performance expectations vary, and your feedback helps highlight where innovation can evolve. LG is committed to refining smart laundry solutions; every insight like yours helps shape future improvements. We can help you get your clothes dry as well as select the right cycle for your laundry. Check out these cycles here: https://spr.ly/6428f7Zne. For more help, email at https://spr.ly/6429f7Zn5 with your contact details. We appreciate your perspective and the opportunity to keep building better.

Dec 16, 2024
Andrea
5 out of 5 stars review

Verified Purchase

In love

I'm in love! I'm amazed at how this machine works! I'm glad I decided on this 2 in 1 machine.

Review from walmart.com
Helpful?2DWHDZALPB5313605952402
May 17, 2024
Dlp77
5 out of 5 stars review

Verified Purchase

Best Purchase Ever

ABSOLUTELY AWESOME.!!!!!! Wish I had gotten one sooner.⁹

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Mar 29, 2024
1Guy
1 out of 5 stars review

Verified Purchase

Dryer dumps water on dry clothes

This thing is junk I think it's going to get replaced I should know by the 4/4

Review from lg.com
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reply from HSAd

Hello, 1Guy. The ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA features an Auto-Cleaning condenser, and the water input at the end of the cycle is directed to the condenser to clean any remaining lint. It should not be dumping water into the drum. Please get in touch with us on social media with our handle @LGUSSUPPORT or call us at (800) 243-0000 so we can get this resolved for you as soon as possible...^Ivan.