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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
879 ratings879 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (156)

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Showing 121-130 of 879 reviews
Aug 10, 2026
Reviewer name: Popcorn9
4 out of 5 stars
4 out of 5 stars review

For some reason I cannot get the combo to connect to my internet

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hi there! Thanks for the note. Always nice hearing your combo unit is up and running, and we’ll make sure your comment about the Wi‑Fi connection gets shared with our product team. If you ever need a hand later on, our friends at @LGUSSupport are here for you. #LifesGood ❤️ ‑Rich

Apr 26, 2026
Reviewer name: Deano1234
1 out of 5 stars
1 out of 5 stars review

Terrible

[This review was collected as part of a promotion.] Worst unit ever doesn't dry have to dry 10 cycle or more

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hello, Deano. Thanks for sharing your experience with your LG Washer dryer. We appreciate the details about the drying performance and the number of cycles needed, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your washer‑dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James

Mar 20, 2024
Reviewer name: Lisay
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice Machine

[This review was collected as part of a promotion.] I have been using the combo LG washer dryer for a couple of weeks and I am very happy that I purchased this machine

Review from lg.com
Helpful?656FAJGUECN613605952402
Mar 10, 2024
Reviewer name: Zossimus
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Set it and forget it.

[This review was collected as part of a promotion.] It's a great machine and has made laundry into an easy chore. It gets all our laundry clean and dry while using less energy and water than our old machines.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hello Zossimus, thank you for sharing your experience — we understand how much easier laundry becomes with the right appliance. It’s great to hear your LG WashCombo All‑in‑One 5.0 cu. ft. Ventless Washer/Dryer WM6998HBA has made the process simple, efficient, and energy‑saving. The Inverter HeatPump and Direct Drive Motor are built to deliver exactly that kind of reliable, low‑maintenance performance. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Nov 4, 2024
Reviewer name: LEE KYUNG
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Water flows into the dust filter.

I have been using it for 4 months. When I do a lot of laundry, the water flows back into the dust filter and water accumulates inside the dust filter. I am wondering what to do about it.

Review from lg.com/ca
Helpful?656FAJGUECN613605952402
reply from LG CareQ

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

Jan 31, 2024
Reviewer name: Bobdawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome machine

This s washer/dryer combo is excellent. The machine senses the load to determine how long it needs to go. So far after a couple of weeks most have been in the low two hour range. I have had one almost three hours

Review from lg.com
Helpful?656FAJGUECN613605952402
Jun 1, 2024
Reviewer name: Unsatisfied 255
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Will definitely not be buying anymore LG products

[This review was collected as part of a promotion.] I bought four months ago and have waited a month to have it repaired. I've been without a unit for over a month due to LG, not able to provide the parts needed to repair the unit

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

We understand how frustrating it must be to have had such a disappointing experience with your LG washer model WM6998HBA. It's truly disheartening to hear that you've been waiting for over a month for repairs due to parts availability issues. If there's anything specific you would like us to assist you with or if you have any further concerns, please don't hesitate to send us a private message on Social Media @LGUSSupport. Your feedback is extremely important to us, and we are committed to making things right. Thank you so much for sharing your experience with us. —Renzo

Jan 20, 2026
Reviewer name: Mad101
1 out of 5 stars
1 out of 5 stars review

dryer not working

I bought it in Oct 31, 2024 and just over a year it is not working. Got it serviced, the PCB board is not working and now the part is discontinued. Not recommending.

Review from lg.com/ca
Helpful?656FAJGUECN613605952402
reply from LG CareQ

We appreciate you taking the time to provide feedback. We’re disappointed to hear about the service and part availability concerns you experienced. Should you ever need help, please don’t hesitate to call 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. ET.

Dec 18, 2024
Reviewer name: WalmartCustomer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Work fine.

Works fine for me. Would probably work for a family of 3 or less. Wash and dry times are pretty long, so don’t expect to do more than one load or so on a weekday.

Review from walmart.com
Helpful?656FAJGUECN613605952402
Mar 20, 2024
Reviewer name: SuzzieQ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great all-in-one

This is such a great thing, combo washer/dryer all in one. still learning how to use it with all the features . the drying is a bit longer. But great space saver

Review from lg.com
Helpful?656FAJGUECN613605952402