Hi there! Love hearing your all‑in‑one setup is making laundry day way simpler — saving space and skipping the transfer is a pretty sweet win. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich

Hello. We appreciate you sharing your thoughts and experience regarding your LG WM6998HBA Washer-Dryer Combo. We always strive to deliver exceptional drying efficiency and optimal fabric care performance for our laundry appliances, and we want to help ensure your unit dries your clothing quickly and effectively. To help optimize your laundry drying times, we recommend verifying that the clothing load size matches the selected cycle capacity, ensuring the household water supply valves remain open throughout the cycle so the condensing system can extract moisture, and checking that the drum is not overloaded. For a comprehensive walkthrough and additional troubleshooting steps regarding drying performance, please visit our official help resource at https://www.lg.com/us/support/help-library/long-dry-time-washer-dryer-combo-unit--1337785583277. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, Tb76. Thank you for submitting your review. We regret to read about your experience with the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA, taking over 4 hours to run a cycle and not dry your clothes. Please reach out to us on Twitter or Facebook using our handle @LGUSSUPPORT to share what type of load, which cycle you ran, and which options you used...^Ivan.

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any ideas, please let us know here: http://spr.ly/6424nXFmo. ^Gaby

Hello, Omaira. We are sorry to hear that the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA, failed, and is not what you expected. Delivering the high-quality products our customers expect is important to us. We sincerely apologize that in this case, we fell short. We value our customers and would like to make this right if we can. Please contact us on social media using our handle @LGUSSUPPORT at your earliest convenience...^Ivan.