Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology

Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for

LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology

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4 out of 5 stars

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Oct 6, 2025

LG WasherCombo AllInOne

1 out of 5 stars review

Leaks, bounces and doesn’t dry well

I’ve had my new washer combo for a total of 3 days and it’s already started leaking out the bottom and making noise and bouncing while drying a load of clothes😢 Every time I turn it on it says the detergent is too low. I really thought this was gonna be the answer to all my laundry problems as I have 5 people in my household and always doing laundry but it’s taking so long just to finish 1 load and I end up having to run it through a second drying cycle to get it all dry. I’m more than likely returning this week and going back to the old school type of washer and dryer.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hi there. We totally get how important it is to have a reliable LG laundry buddy, especially with a busy household. Which is why we want to be able to provide a helping hand regarding the experience you're having. We do have an article that can help with the leak of your LG Washcombo here: https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 As well as being able to reach out to us through a DM @LGUSSupport in case of anything else. ~Kimmy

Dec 24, 2025

New WasherDryer

5 out of 5 stars review

Great Combo

This is a great product for a small space with no vent. It requires a little more attention cleaning the filters and making sure the filter area is dry. Before you wash dry vaccum the filter both the large one and the condensor filter. This way it will stay dry and work properly. I use Al-Wash-dry and my cloths are dry and clean. I do not use a softener because I found it to not dry as well. I love my new Washer Dryer Combo. Also my sure you have the newest condensor filter. LG has great sevrice making sure yiu will be happy with this item. Thank you LG this is the only way to go. ventless!

Review from lg.com

Helpful?

reply from LG

Hello, Thomas. Thank you for sharing your thoughts about your LG Washer Dryer Combo! It’s wonderful to hear how well the ventless washer‑dryer combo is working in your space and that you’ve really dialed in a routine that keeps everything running smoothly. Your tips on filter care and drying performance are spot‑on and will definitely help other users get the best results too. Love hearing that it’s been a perfect fit for your home and lifestyle. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Feb 13, 2024

daveor

4 out of 5 stars review

Verified Purchase

Good Machine

[This review was collected as part of a promotion.] Does a good job, but is a bit on the slow side as far as drying.

Review from lg.com

Helpful?

Mar 4, 2024

jspeer

5 out of 5 stars review

Verified Purchase

Fantastic.

This combo is fantastic, I no longer have to wait for laundry day, just throw in the load and come back later to fold.👍👍

Review from lg.com

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May 25, 2024

Tscooby

4 out of 5 stars review

Verified Purchase

Works great

I love the new washer/dryer combo. It was exactly what I wanted to replace my old ones. I’ve had a couple of issues but overall am very satisfied.

Review from lg.com

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Apr 9, 2024

Omaira

1 out of 5 stars review

Verified Purchase

1

[This review was collected as part of a promotion.] Terrible product, pure failures and it's been two months now without giving me a solution

Review from lg.com

Helpful?

reply from HSAd

Hello, Omaira. We are sorry to hear that the ENERGY STAR® Certified LG Ventless Washer/Dryer Combo LG WashCombo™ All-in-One 5.0 cu. Ft. Mega Capacity with Inverter HeatPump™ Technology and Direct Drive Motor, Model # WM6998HBA, failed, and is not what you expected. Delivering the high-quality products our customers expect is important to us. We sincerely apologize that in this case, we fell short. We value our customers and would like to make this right if we can. Please contact us on social media using our handle @LGUSSUPPORT at your earliest convenience...^Ivan.

Mar 17, 2024

Revaew

5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Excellent product very pleased with it. Love the space it provides.

Review from lg.com

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Jun 1, 2024

Anonymous

1 out of 5 stars review

Verified Purchase

4 hours to dry

I had a water leak and no one wants to pay. It takes 4 hours to dry, this all in one was made for an RV or container unit.

Review from lg.com

Helpful?

reply from LG

We appreciate the time you've taken to inform us about your experience with your LG washer. We know that water leaks on appliances can be concerning. Please allow us to look into this for you by sending us a direct message on social media using @LGUSSupport. In the meantime, you may visit this link for troubleshooting regarding water link issues on LG washers: https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 -Cazz.

Apr 25, 2024

Mrsm089

5 out of 5 stars review

Verified Purchase

Great features

I love the fact I don’t have to change from washer to dryer. Saves a lot of room in my small laundry room.

Review from lg.com

Helpful?

Feb 19, 2024

Edsion

3 out of 5 stars review

Verified Purchase

LG washer Dryer

[This review was collected as part of a promotion.] So far drying time longer then I expected. Also lint gets trapped on washer dryer gasket

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any ideas, please let us know here: http://spr.ly/6424nXFmo. ^Gaby